THE TRANSACTION IS NOT COMPLETED AND I…
THE TRANSACTION IS NOT COMPLETED AND I GOT AN EMAIL THAT IT WAS COMPLETED BUT MY PARTNER HAS NOT YET HAD THE MONEY. WHAT IS GOING ON??? TELL ME WHERE MY MONEY IS OR CANCEL THE TRANSACTION.
About Afriex
Data updated- Website
- afriex.co
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/38)
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About this business
Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
Written by the business, not verified by us.Is Afriex legit?
Afriex (afriex.co) has a 3.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss App, Customer service, User experience. Last updated 2026-08-11.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Customers frequently mention that the mobile application is highly intuitive and exceptionally easy to navigate for sending cross-border payments safely. Many consumers appreciate the fast transaction speeds, helpful support team, and straightforward onboarding process when establishing their new accounts. People often express gratitude for the consistent service provided and recommend the platform to family members. However, some customers also noted frustrating delays regarding pending transactions, excessive approval times, and held funds inside their digital wallets. Some reviewers were not happy with unhelpful customer responses, repetitive automated replies, and slow communication when trying to resolve withdrawal issues.
Auto-generated from all reviews of this business. For reference only.What people say
Quick and easy transaction
I was looking for a way of sending funds to my relative in school and this company provided a fast and smart way for me without any sweat. Thank you very much. Keep it up
Not until the last customer service…
Not until the last customer service personnel (Excel......) attended to me 2 days ago and she actually followed through and ensured my matter was resolved. The other agents didnt do anything. I sent message I even spoke with one and rather getting result a repeat of template was sent to me to send screenshot of transaction which I had sent 3 times earlier. So in my opinion there is a disconnect amongst your team. You guys should learn from the Lady Excel what did she do right that gave the result. To the lady called Excel I give 5 stars but to Afriex its a 3. It took you guys 3month (Oct-Jan( to resolve an October and Jan issue.
Afriex experience
I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app and it has been seem less and hitch free! No downtime ,prompt delivery of deposits and transfers! I now enjoy using the app !
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