Afriex works
The service works. Ease of use and user friendly app makes transactions clear and fast .
Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
Written by the business, not verified by us.Afriex (afriex.co) has a 3.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss App, Customer service, User experience. Last updated 2026-08-11.
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the mobile application is highly intuitive and exceptionally easy to navigate for sending cross-border payments safely. Many consumers appreciate the fast transaction speeds, helpful support team, and straightforward onboarding process when establishing their new accounts. People often express gratitude for the consistent service provided and recommend the platform to family members. However, some customers also noted frustrating delays regarding pending transactions, excessive approval times, and held funds inside their digital wallets. Some reviewers were not happy with unhelpful customer responses, repetitive automated replies, and slow communication when trying to resolve withdrawal issues.
Auto-generated from all reviews of this business. For reference only.The service works. Ease of use and user friendly app makes transactions clear and fast .
Started out fine but now they don't transfer from Nigeria to Canada
I thought this was a good app but then they started nosing into my business I sent them all my info then I started getting emails wanting to know where I worked proof of that ?then what was my relationship with who I was sending to which in my opinion is nobodies business but mine.Then wanted a picture of me holding my card which I already had done
I had a problem last time sending money because my recipient was not able to receive the money a hold day and I was not happy about it until I had to cancel the transaction and my money was refunded
You dont have a set limit amount to send like other companies do and the money doesn't take long to get to the person you sending it to . I just wish you all had a app that someone from nigeria can send money to someone in USA. That would be so awesome
Afriex is beyond awful. I couldn’t access my money for almost 2 weeks and had to make multiple calls and send repeated emails to get it released. There were roadblocks at every step of the process. Customer support is mostly useless. Emails take days and need chasing; calls go unanswered, and most of the agents seem completely clueless. The exchange rates are atrocious and the limits are restrictive. I eventually got my money out, but only through persistence. No one should have to fight this hard to access their own funds. Use at your own risk.
You services has been very poor. My experience late last year and the one of recent cost me a lot. You need to step up in your service, senior call agent the worst I have interacted with ,ignoring calls. You need to do more
5 stars for ease of use, speed, help/assistance when needed. Now my go to app for transferring funds.
Fast and reliable. Good rate.
I didn’t get my 2% cash back when I sent money to Ghana. It has happened two times!
They are trustworthy, reliable, good service and transparent 🥰🥰🥰
I tried making a transfer to Canada one time, but i guess the system wasn't letting me. So I had to withdraw it use another method. Even after telling an agent this hoping I'd get an exception for the fee for withdrawal that was charged. The agents reply was so cold and direct.
Nice and calm
Poor transaction service. Haven't receive my money since yesterday. Will nit recommend to anyone if the person needs his/her money urgently
Have been use Afriex for the pass 9 years I have no regrets. The customers service are good and efficient.
104 reviews matching