About Turn5
Data updated- Website
- americantrucks.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 173 reviews
- Replies to negative
- 95% (40/42)
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About this business
Shop our 1997-2018 Ford F-150, 2002-2018 Dodge Ram, 2007-2018 GMC Sierra Chevrolet Silverado parts accessories for your truck. Orders over $75 ship free!
Is Turn5 legit?
Turn5 (americantrucks.com) has a 3.9 out of 5 rating on OK.one, based on 173 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention that the website is very user-friendly, making it simple to navigate and quickly find the exact parts needed for various truck upgrades. Many buyers also praise the impressive selection of high quality name-brand accessories and appreciate the helpful assistance provided by staff during purchases. Some reviewers were not happy with delivery times, noting that shipping schedules were frequently delayed, pushed back, or took longer than expected. A few consumers also pointed out issues with order accuracy, mentioning they received incorrect items, open-box products with scratches, or damaged goods.
Auto-generated from all reviews of this business. For reference only.What people say
No help from 3 different salesmen WTH…
No help from 3 different salesmen WTH ..ordered parts anyway probably last order! Need training for technicians or give them a weed eater oh battery powered
Reply from Turn52026-06-02
Hello Kevin, Thank you for sharing your feedback with AmericanTrucks. We are sorry to hear that you did not get the help or assistance that you were looking for when you contacted us. We would like to see if we can assist you, but we were unable to locate an order with the information shared in your review. If you could send your order information and your concerns to [email protected] we will review your comments. If you have any additional questions or concerns, please contact us and we will be happy to assist you. Thank you, Amy
Shopping made easy!
Easily found what I was looking for and got a great price on it!
My son forwarded the site to me
My son forwarded the site to me. to purchase a cover because I did not know where to start. It was easy after that
Needed a lid’l guidance on upgrades and…
Needed a lid’l guidance on upgrades and the specialist was super informative, didn’t know a specific answer to a question and found out with a really quick response, good attitude and was just a good all around experience with my questions and order.
Running boards had several dents in…
Running boards had several dents in them. I don’t believe this happened in shipping because the packaging was in good shape. I was able to put most of the dents to the inside of the boards so this would not be seen. One small dent had to be on the outside but it is very hard to see unless you’re looking for it. I believe this damage happened before packaging. I like the running boards but the dents were a problem.
Reply from Turn52026-05-27
Hello Stephen, Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear that you received your running boards and there was some damage to the running boards. We work hard to have order shipped quickly and safely to our customers and we fell short of our goal and more importantly, your expectations with your order. We would like to review your order to see if we can assist you, but we were unable to locate an order with the information shared in your review. If you could kindly e-mail your order information to [email protected] and please add a copy of this review for context. Once we receive this email we will look into this situation for you. If you have any questions or concerns, please contact us and we will be happy to assist you. Thank you, Amy
Replacing damaged tail lights
Needed replacement tail light assemblies for my truck. Was very pleased to find them here, with good reviews and only a fraction of the cost the dealership wanted. I will be a returning customer!
Always easy and user friendly.Product…
Always easy and user friendly.Product description is accurate and if i change my mind returns are simple
Helpful, Responsive , Fast
I called on a weekend to speak with a representative to help me find the right cold air intake for my Raptor and he went above and beyond. I received an email very quickly with three options that would fit my truck. I received the order very quickly as well and installation was a breeze. I came back and ordered a bed rack and again was not disappointed. I highly recommend!
Easy and good price
Like the camera a lot said you could…
Like the camera a lot said you could adjust the lens. I cannot move. Mine would’ve given it probably five stars. If I could move the camera plus the power switch is pretty cheap. Video is great.
Some stuff is nice
Some stuff is nice. But if you want your stuff quick I wouldn’t order from here. They told me I was gonna get Thursday then they said Friday a week ago is it now next Thursday and still waiting. I looked up the tracking and it went from every town around me like in a circle.
Reply from Turn52026-05-27
Hello Sean, Thank you for your recent order and for taking the time to share your feedback with AmericanTrucks. We do apologize for the delays in receiving the Diode Dynamics Cool White and Amber LED Front Turn Signal Light Bulbs. W We reviewed your order and your frustration is understandable. We show that the turn signal bulbs were prepared and shipped on 5/11/2026. We checked the tracking information on USPS, and we do see that it was in transit for multiple days, all around Michigan. We are happy that you received your item on 5/22/2026. Due to this situation, we issued a credit to your AmericanTrucks account. This credit can be used on a future order and is valid until 8/31/2026. If you have any questions or concerns, please contact us and we will be happy to assist you. Thank you, Amy
Ease of use in the website and had what…
Ease of use in the website and had what I was looking for. Now we will see how the setup for install happens.
easy to find the correct part for my…
easy to find the correct part for my truck. The price was very competitive and I received it in 2 days
My salesman was is always is amazing on…
My salesman was is always is amazing on helping me get the right parts order and sent out quickly. Brandon M. is the guy to use.
really easy once particulars of the…
really easy once particulars of the truck were downloaded into system
Best service for performance parts
Great po products and delivery.
Bad business.
My trucks brakes are inoperable. I ordered a set of brake lines from AT. At the very top of their site it says 1 to 3 days delivery on orders over $149. It took 14 days to arrive. I never received any tracking info. The first woman I spoke with when trying to track it down was rude. The second was a supervisor who said I didn’t read the fine print 2 clicks deep into shipping info and blamed the situation on the fact my part had to be shipped from a third party… never specified in my entire experience. I was given a $50 future credit which I never asked for and don’t want. I lost over a week of having a truck as a direct result of this. It was my first time ordering from this company and the last.
Reply from Turn52026-05-27
Hello Andrew, Thank you for taking the time to share your feedback with AmericanTrucks. We are sorry to hear that you were not satisfied with the delivery timeline for the Fine Line Braided Stainless Complete Brake Hose kit that you recently ordered. Yes, we do offer free 2-3 days shipping on most of the products we offer on our site. It does state on our website : Free 2-3 Day Delivery on most items, see Product Page for details. Free Shipping Offers are for Standard Ground Delivery Service and are only valid for shipping addresses within the 48 contiguous United States. Truck freight and oversize charges still apply unless otherwise noted, and can only be shipped to the lower 48 States. Tires, Wheel and Tire Kits, and certain large items do not qualify for free shipping. We note to please check the product page for details because there are some items that it may take additional time for the items to ship. We reviewed the website for the brake lines, and for example, if we placed an order for them today, to the right of the photo it shares that these are in stock and they should be delivered between Wed, Jun 03 - Mon, Jun 08. These ship directly from the manufacturer, and some items they ask for additional time to prepare and ship the orders. We do try to have this information noted on the applicable items. We reviewed your order and we do show that you placed your order on 5/6/2026 and the "get it by date" was noted as 5/13-5/16. We show they shipped on 5/13 and they were delivered on 5/15/2026. We do show that you called in and spoke with one of our Managers and they shared this information with you. They also issued you a credit to your AmericanTrucks account for the frustration this situation caused you. If you elect not to use this credit, it will expire on 11/30/2026. If you have any additional questions or concerns, please contact us and we will be happy to assist you. Thank you. Amy
Was looking at these and price went…
Was looking at these and price went down so I thought I would hop on them....
After careful review and research I…
After careful review and research I ordered a set of fender flares from them. After receiving them finally I went out to my truck just to pull them out of the box and dry fit them to to my vehicle. And to no avail they do not even almost fit they are extremely far off don’t sit flat or have a wide enough width to even be able to install them if I wanted to because they don’t reach all the way around and if I try to shape them or stretch them to fit they don’t sit flat on the outside of the fender even worse. Absolutely ridiculous never would I ever tell anyone to order something from this site after this being my first time there will not be another. BEWARE ITEMS DO NOT FIT AS ADVERTISED!!!!!! Extremely disappointed and now the return/replace/refund process is made so that you don’t want to do it so you end up stuck with something that doesn’t fit and won’t fit anyone else’s vehicle either so thanks for taking my money and running with it American truck.com NEVER AGAIN
Reply from Turn52026-05-19
Hello Cris, Thank you for taking the time to share your feedback with AmericanTrucks. We are disappointed to hear that the fender flares you purchased did not fit and we shared that they would. We would like to review your order and see how we can assist you with this order, but we were unable to locate an order with the information shared in your review. If you could email your order information and a copy of this review, for context, to [email protected], we will review your order and see how we can make this right for you. If you have any questions or concerns, please contact us and we will be happy to assist you. Thank you, Amy
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