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Electronics & Technology

Appliances Connection

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200 reviews

4.4200 reviews
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About Appliances Connection

Data updated
Website
appliancesconnection.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
31% (8/26)
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About this business

Whether you are buying or renting, your house does not really become a home until you fill it with the right appliances. Instead of searching out each piece on separate websites, come to Appliances Connection and find everything that you need in one place. We pride ourselves on providing our visitors only the top vetted appliance brands with convenient ways to purchase exactly what you need for your home without any hassle.

Is Appliances Connection legit?

Appliances Connection (appliancesconnection.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 31% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-31.

What people say

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Marjorie Hern · 2 reviews · Experienced 2024-02-13 ·

I called Appliances Connection and ordered 2 Refrigerators

I called Appliances Connection and their sales representative, Katie, was very knowledgeable and helpful. Great ordering experience, good pricing. Fingers crossed delivery and install go well too!

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Bob S · 1 review · Experienced 2024-02-13 ·

Happy Camper…

Had an opportunity to do business with them both on line and through LaToya in customer service. The prices were very competitive and more importantly the delivery estimate and customer interaction wereexcellent. I look forward to using Appliance Connection for all future needs.

Reply from Appliances Connection2024-02-14

Hi Bob, We're thrilled to hear that you had a positive experience with both our online service and LaToya in customer service. It's great to know that you found our prices competitive and were pleased with the delivery estimate and customer interaction. We appreciate your feedback and look forward to serving you for all your future appliance needs. Best, Appliances Connection Team

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Matthew Poladian · 1 review · Experienced 2024-02-12 ·

Great prices, awesome service.

Appliances Connection usually has the best prices around, and often ships at a very reduced rate to make sure your order is even more affordable. I've usually been able to find what I'm looking for, or something very close that is a good second option. In terms of customer service, I recently had an issue that their customer support team was able to handle for me and we were able to come to a solution that really works. Always nice when as a customer you feel heard and appreciated.

Reply from Appliances Connection2024-02-14

Hi Matthew, We appreciate your positive feedback! It's great to hear that you find our prices competitive and our shipping rates affordable. We're pleased to know that our customer support team was able to address and resolve your recent issue, providing you with a solution that works. Thank you for choosing Appliances Connection, and we look forward to continuing to meet your expectations. Best, Appliances Connection Team

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Thomas Faracco · 1 review · Experienced 2024-02-13 ·

Excellent prices and service

This is the second time I've purchased appliances from Appliances Connection. I am am pleased with the selection and pricing of everything I have bought. They kept me informed of delivery dates and I was particularly happy with Santiago di Santo who was able to make an adjustment in the date to suit my schedule. If I need appliances in the future, this will be the first store I contact!

Reply from Appliances Connection2024-02-14

Hi Thomas, Thanks for choosing Appliances Connection again! We're delighted to hear that you found our selection, pricing, and service excellent. It's great to know that Santiago di Santo could accommodate your schedule for the delivery. We appreciate your loyalty and look forward to assisting you with any future appliance needs. Best, Appliances Connection Team

M
Mark · 1 review · Experienced 2024-02-12 ·

Great Customer Service

Appliance Connection employees have always been very helpful and easy to work with. Today I was assisted by Santiago Di Santo who was extremely helpful providing a great customer experience.

Reply from Appliances Connection2024-02-14

Hi Mark, We're thrilled to hear about your positive experience with our customer service, especially Santiago Di Santo. Thank you for taking the time to share your feedback. We appreciate your business and look forward to assisting you in the future. Best, Appliances Connection Team

S
Simon · 1 review · Experienced 2024-02-12 ·

Loved Santiago Di Santo

Reply from Appliances Connection2024-02-14

Hi Simon, We're delighted to hear that you loved Santiago Di Santo! Thank you for sharing your positive experience. If you have any further needs or questions, feel free to reach out. We appreciate your business! Best, Appliances Connection Team

J
Justine Rowland · 3 reviews · Experienced 2024-02-12 ·

Friendly customer service

I can't wait for my new Liebherr fridge to arrive. Great customer service so far!

Reply from Appliances Connection2024-02-14

Hi Justine, We're excited for your new Liebherr fridge too! Thank you for your kind words about our customer service. If you have any further questions or need assistance when your fridge arrives, feel free to reach out. We appreciate your business and hope you enjoy your new appliance! Best, Appliances Connection Team

c
carl · 1 review · Experienced 2024-02-08 ·

Bad install

The installers were nice but made multiple mistakes and couldn’t communicate. Ultimately they made unnecessary holes in my cabinet, installed the dishwasher not level, and with the door unable to lie open. I had to bring in a contractor to fix it

Reply from Appliances Connection2024-02-14

Hi Carl, We sincerely apologize for the inconvenience you experienced with the installation of your dishwasher. This is not the level of service we aim to provide, and we're sorry for any frustration it may have caused. Please know that we take this feedback seriously and will address it with our installation team to prevent similar issues in the future. If there's anything else we can do to assist you, please don't hesitate to reach out. Best regards, Appliances Connection Team

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Naghmeh Farzaneh · 1 review · Experienced 2024-02-09 ·

great communication

Reply from Appliances Connection2024-02-14

Hi Naghmeh, We're pleased to hear that you appreciated our communication. If you have any further feedback or questions, feel free to let us know. We value your business and look forward to serving you in the future. Best, Appliances Connection Team

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Janice Shell · 1 review · Experienced 2024-02-07 ·

Great customer service experience!

Great customer service experience with Santiago DiSanto!

Reply from Appliances Connection2024-02-14

Hi Janice, We're delighted to hear about your great customer service experience with Santiago DiSanto! Thank you for taking the time to share your positive feedback. If you have any more questions or need assistance, feel free to reach out. We appreciate your business! Best regards, Appliances Connection Team

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Tyler Leonard · 1 review · Experienced 2024-02-08 ·

Nathan for the win

Nathan was unbelievable! A true 5 Star experience from start to finish. I had several questions when it came to designing my custom kitchen and he answered all of my questions. He was very knowledgeable about the products online and helped navigate which appliance was right for me. If you are looking to upgrade your kitchen appliances I highly suggest you reach out to Nathan!

Reply from Appliances Connection2024-02-14

Hi Tyler, We're thrilled to hear about your 5-star experience with Nathan! Thank you for sharing your positive feedback and highlighting his knowledge and assistance in designing your custom kitchen. We appreciate your recommendation, and if you have any more questions or needs, feel free to reach out. We're here to help! Best, Appliances Connection Team

K
K Rop · 1 review · Experienced 2024-02-08 ·

Excellent customer service!

I was concerned about receiving the pedestal for my new front load washer because it had a later receive by date. I called to confirm I would not get the washer before the pedestal and Katie was able to take my order over the phone and handle everything for me. I have not worries about getting the base too late for the washer installation now. Appliances Connection has great customer service and I found Katie very pleasant and easy to talk to.

Reply from Appliances Connection2024-02-14

Hi K Rop, We're delighted to hear that Katie provided you with excellent customer service and addressed your concerns about the pedestal for your new washer. Thank you for taking the time to share your positive experience. If you have any further questions or needs, feel free to reach out. We appreciate your business and look forward to assisting you in the future. Best regards, Appliances Connection Team

R
Robert Haug · 1 review · Experienced 2024-02-08 ·

Katie Bange was very helpful in the…

Katie Bange was very helpful in the purchase of the Oven I bought.

Reply from Appliances Connection2024-02-14

Hi Robert, We're glad to hear that Katie Bange was very helpful in your oven purchase. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for choosing Appliances Connection! Best, Appliances Connection Team

F
Fred Rattliff · 3 reviews · Experienced 2024-01-29 ·

Happy in DC

I had a great Cust. Svc experience with Katie Bange during my recent laundry center purchase. The product arrived as promised. I highly recommend Appliance Connection.com. Fred R. -DC

Reply from Appliances Connection2024-02-14

Hi Fred, We're thrilled to hear about your great customer service experience with Katie Bange and that your laundry center purchase arrived as promised. Thank you for recommending Appliances Connection.com. If you ever have more needs or questions, feel free to reach out. We appreciate your business! Best regards, Appliances Connection Team

E
Erica Gluck · 1 review · Experienced 2024-02-08 ·

Fantastic from beginning to end

Fantastic from beginning to end! Nathan is a true professional; he worked with my clients and I to ensure they got exactly what they wanted. I didn't even know that service existed like that anymore.

Reply from Appliances Connection2024-02-14

Hi Erica, We're delighted to hear about your fantastic experience with Nathan! Thank you for sharing your positive feedback. If you or your clients have any more questions or need assistance in the future, feel free to reach out. We appreciate your business and are here to help! Best regards, Appliances Connection Team

M
Mark Waters · 1 review · Experienced 2024-02-06 ·

My salesperson Katie was great!

My salesperson Katie was knowledgeable, friendly and helpful. The washer and dryer I selected was in stock and ready to ship. I couldn’t be more pleased!

Reply from Appliances Connection2024-02-08

Thank you, Mark! We're thrilled to hear about your positive experience with Katie and that your chosen washer and dryer were readily available. We appreciate your business and look forward to serving you again in the future.

J
Jason Nickerson · 1 review · Experienced 2024-02-08 ·

Santiago was a great help getting my…

Santiago was a great help getting my order pushed through. Thank you for all your help. Definitely recommend this company

Reply from Appliances Connection2024-02-14

Hi Jason, We're thrilled to hear that Santiago was a great help in getting your order pushed through. Thank you for your recommendation, and if you have any more questions or need assistance in the future, feel free to reach out. We appreciate your business! Best regards, Appliances Connection Team

N
Navid Abazari · 1 review · Experienced 2024-02-08 ·

Great customer service

Great customer service! Santiago Di Santo helped me to process the return.

Reply from Appliances Connection2024-02-14

Hi Navid, We're pleased to hear about your positive experience with our customer service, especially Santiago Di Santo. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing Appliances Connection! Best regards, Appliances Connection Team

J
Jane Fiorella · 2 reviews · Experienced 2024-02-06 ·

My Lucky Day!

Nathan Bent was my “good luck” phone draw! He answered all my questions and led me to the right decision about my Miele dryer purchase. He made a task a pleasure. Who could ask for more than that? Jane Fiorella San Francisco, CA

Reply from Appliances Connection2024-02-07

Congratulations, Jane! We're delighted to hear that Nathan provided you with such exceptional service and helped make your Miele dryer purchase a pleasure. Thank you for sharing your positive experience with us!

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Ed Emch · 1 review · Experienced 2024-02-06 ·

Responsive and solid prices.

Reply from Appliances Connection2024-02-07

Thank you for your feedback! We're glad to hear that you found our prices solid and that our team was responsive to your needs. If you have any further questions or need assistance, feel free to reach out to us anytime.

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