Whether you are buying or renting, your house does not really become a home until you fill it with the right appliances. Instead of searching out each piece on separate websites, come to Appliances Connection and find everything that you need in one place. We pride ourselves on providing our visitors only the top vetted appliance brands with convenient ways to purchase exactly what you need for your home without any hassle.
Appliances Connection (appliancesconnection.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 31% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-31.
Unit was dented. Box was damaged, but it works. When the company was notified, they provided a 10 YR warranty free and a $20.00 Credit.
Hi Ron, We are glad to hear that Nino was able to assist you! Thank you for being our loyal customer. Best, Nino
Fantastic experience ordering appliances. Transaction was smooth and easy. Nathan Bent was awesome! He is extremely knowledgeable and provided suggestions that I had not considered prior. He is responsive and truly goes above and beyond! Thank you!!!!
We're thrilled to hear that you had a fantastic experience ordering appliances with us! Thank you for your kind words about Nathan Bent. We're glad he was able to provide you with exceptional service and valuable suggestions. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us!
Great service. Judy Frankum was very helpful and kind.
Thank you for your kind words! We're delighted to hear that Judy Frankum provided you with great service and assistance. If you have any further questions or need help in the future, please don't hesitate to reach out. We appreciate your support!
Needed a new slide in dual fuel range, .... There was Katie at extension 1302. what a god send, she walked me through the product description and even provided an online manual. She was also very helpful with lining up delivery to my two-story beach home. I have purchased from Appliance Connection and as always, the customer service was great. This time was even better with Katie helping me through the process. Thank You very much Katie, You are awesome.
We're thrilled to hear about your positive experience with Katie! Thank you for choosing Appliance Connection and for taking the time to share your feedback. We're glad Katie could assist you with your new slide-in dual fuel range and make the process smooth and enjoyable. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for your support!
I ordered Trim kit, but didnt fit for my microwave, Jackie is very helpful to solve my issue!
We're sorry to hear that the trim kit didn't fit your microwave, but we're glad Jackie was able to assist you in resolving the issue. Thank you for choosing our service and for taking the time to share your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
When I called them they made me feel good right away.The companys price is what made me come to them for my washer and dryer together was the price was great 👍.I will recommend your company to family and friends always thanks. Sandra Kalal
Hi Sandra, We're delighted to hear that you had a positive experience with us! Thank you for choosing us for your washer and dryer purchase, and we appreciate your recommendation to family and friends. If you have any more questions or need assistance in the future, feel free to reach out. We value your business! Best regards, Appliances Connection Team
Nathan helped me a great deal. Not very many real people anymore.
Hi Dine, We're glad to hear that Nathan was awesome and provided you with great assistance. Thank you for your positive feedback. If you have any more questions or need further help, feel free to reach out. We appreciate your business! Best regards, Appliances Connection Team
Katie was friendly, informative, gave me options for warranty but was not pushy. She was genuinely nice, not a "salesperson." I appreciated having her help me with my purchase and having her extension so I had continuity with the purchase (could actually speak to her again,) when I had additional questions. This is my first online purchase with Appliance Connection and its is a big one $. I truly hope its legit and with no regrets/issues. Regardless, Katie was easy to work with, was efficient, and as stated earlier, friendly!
Hi Sher, We're thrilled to hear about your positive experience with Katie! Thank you for sharing your feedback and for choosing Appliances Connection for your purchase. If you have any more questions or need assistance in the future, feel free to reach out to Katie or our team. We appreciate your trust in us and are here to help! Best regards, Appliances Connection Team
Nathan, was 'outstanding'. I stated with just an appliance question, and not only did he answer my question, he provided me with details that I would not have known. I wish all customer service rep's could be as polite and knowledgeable as Nathan. Oh, and by the way, Citizens Finance is terrible......
Hi Fred, We're thrilled to hear about your outstanding experience with Nathan! Thank you for your kind words and for highlighting his politeness and knowledge. If you have any more questions or need assistance, feel free to reach out. We appreciate your business and are here to help! Best regards, Appliances Connection Team
Shipping company scheduled install and delivery without prior notification, this happened 4 times. 1 time they called from the property, ready to install. Several email requests were made to scedhule for a Friday or Sat. The response was received after sevreal calls, emails and attempts to work it out went to the round file. The sent this on 1/31/24, 31 days after order place. Jaquelin, AM, AM, appliancesconnection@amtrucking., Archive, Santiago.D Sorry, we don't go to the area Friday/Saturday. Morgan Dunn
I was in a bind with my existing refrigerator leaking and in dire need of a new refrigerator to meet my specifications. Nate was so helpful and patient and is even making sure the refrigerator is getting on the truck the next day so I can get as fast a delivery as possible. I appreciate the customer care!
Hi MK, We're glad to hear that Nate provided you with great customer care and helped expedite your order. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business and are here to help! Best regards, Appliances Connection Team
Timely responses and helpful information from Azure Freeman in resolving my issues
Hi Tom, We're glad to hear that Azure Freeman provided timely responses and helpful information to resolve your issues. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback and thank you for choosing Appliances Connection! Best regards, Appliances Connection Team
Showed up on time and let us know when they were on the way.
Hi Carolyn, We're glad to hear that our delivery team showed up on time and kept you informed about their arrival. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. We appreciate your business! Best regards, Appliances Connection Team
Santiago Di Santo was so kind and helpful. I appreciate his expertise!
Hi Lucy, We're pleased to hear about your positive experience with Santiago Di Santo! Thank you for sharing your feedback and for appreciating his expertise. If you have any more questions or need assistance in the future, feel free to reach out. We value your business! Best regards, Appliances Connection Team
I wanted to add the installation and removal, etc. package to my washer order. Azure was very efficient and helpful in making this possible, I last bought a washer from Appliances Connection 10 years ago and am still a satisfied customer. Thank you Azure. I appreciate your cheerful a assistance.
Hi Polly, We're thrilled to hear about your positive experience with Azure! Thank you for choosing Appliances Connection again and for being a loyal customer over the years. We appreciate your kind words and are here to assist you whenever you need. If you have any more questions or need further assistance, feel free to reach out. Best regards, Appliances Connection Team
Santiago Di Santo provided excellent service. There was a very unique issue with my order which needed to be confirmed. Santiago promised a call back so that I would not need to wait on hold. Within 20 minutes he called me back with my question fully resolved.
Hi Thomas, We're thrilled to hear about your lightening fast resolution with Santiago Di Santo! Thank you for sharing your positive experience and for highlighting Santiago's excellent service. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your business! Best regards, Appliances Connection Team
I've tried some do-it-myself updates of my 23 year-old house (It's all white appliances). Then the gas range I found was on back order everywhere I looked, except at Appliances Connection. I place the the order and then got follow-up from their agents (JUDY F) on the connection hose; I couldn't reuse the old hose that I had (which wasn't clear to me). It was quickly added to the order. Everything is set to install next week.
Hi, We're glad we could assist you in finding the gas range you needed, and we appreciate your positive feedback about our service, especially Judy F's assistance. If you have any further questions or need help with the installation, feel free to reach out. We're here to help and hope everything goes smoothly with your updates. Thank you for choosing Appliances Connection! Best regards, Appliances Connection Team
Very easy transaction. They listen if you have an issue and they do everything in their power to fix it. I will use you guys again and from now on.
Hi Jill, We're thrilled to hear about your very easy transaction and great customer service experience with us! Thank you for choosing Appliances Connection, and we look forward to serving you again in the future. If you ever have more questions or need assistance, feel free to reach out. We appreciate your business! Best regards, Appliances Connection Team
My customer service handler, Santiago Di Santo, helped me with the pick-up fee and the restocking fee by lowering it, which is great helping me save some money and made my day.
Hi Fredi, We're delighted to hear that Santiago Di Santo was able to assist you with the pick-up fee and restocking fee, helping you save money and making your day better. Thank you for sharing your positive experience. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business! Best regards, Appliances Connection Team
This company is terrible. They were pleasant when I made the purchase, but they transformed into monsters when I attempted to return the item. It took me around a month of communication with a very rude individual named Santiago, who claimed to be a manager. They even coerced me into giving them a positive review before they would accept the return. This was one of the worst experiences I've ever had.
Hi Abdulhamid, We're delighted to hear that you had a positive experience with us, and we appreciate your recommendation! Thank you for choosing Appliances Connection and for highlighting Jackie's assistance in the return process. If you have any more questions or need further assistance, feel free to reach out. We value your business! Best regards, Appliances Connection Team
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