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Auction Nation (auctionnation.com) has a 3.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 29 of them were added in the last 12 months. Last updated 2026-09-05.
Please, it is very important that when you include an item in the auction and the box is open, let us know if the item is complete. I have bought several things that do not have a 24-hour guarantee and are not complete and I have to throw them away.
I love the website, and find the best deals on it. But when faced with a family emergency, it seems that corporate or customer service isn’t very helpful. After reasching out to all the different locations I had owed to and even goin and picking up/paying for the lot that was the most expensive out of the few my account is now disabled and I am no longer abke to see what my invoices say. I do plan on paying ALL my remaining balances once I am capable, this was a simple mistake on my part due to a family member finding black mold in their home and needing immediate assistance with rebuild, and then medical supplies for the already done damage to their lungs and body. I do not ever bid out of my price range and am simply just waiting for my next paycheck to pay what would be now reenlisting fees. I just simply want/need access to my account for yes. Hopefully future bids once I get back on my feet but at the moment I just need to see locations so I know where to go to pay with cash and also the amount I am paying.
The wait time for picking up items is typically 35-45 minutes. I would buy more if the wait times were less.
Nothing works, missing parts. Crap. Nothing like pictures. Open boxes missing hardware. Sucks!!!!
Please get IT dept to switch the main mode of screen layout to grid mode ilo list mode. When ever I am in grid mode it goes back to list mode and I lose where i was at. Very annoying. A dark mode would also be nice.
I lost dollars because you changed from 2 day load out to one without me knowing. Your customer service at loadout is very slow and takes way too much time.
Awesome! Great service, fast, and hassle free. Great prices!!
All the items I have or picked up purchased I've been great no complaints it was great doing business with auction Nation
These guys are super easy to work with! They have many super convenient locations all over the valley!! Absolutely love these auctions as a way to supplement my income. Plus it's like Christmas with the pallets!! You never know what you're going to get!!!
Drove for 2 hours to pick up my items at the north phx location there was a wreck on the freeway and I was 10 minutes late. They were still unloading a bunch of people but wouldn't let me in. I explained to them how far I drove and that there was a wreck but they wouldn't let me get my items. I had referred quite a few people to this auction but I'm surely going to inform them how rude and inconsiderate these people are. I will never spend another dime on an auction here. Don't use these people for auctions unless you want to be disappointed and treated like crap.
My first time using auction nation. I bid a max bid of 250 a day before. They bid the item up to 250. 5 items down from the item i bid 250 on went for 80.00. Wow. Be carful with this company. I don’t want the item now. They left a bad taste in my mouth. Look on google they had to pay over 260k back to people for bidding stuff up.
I picked up the items I won in your North auction. When I got home I noticed one item that I signed for was missing. It must fallen off my cart in the parking lot heading for my truck. I returned the next morning and asked if you had it. They checked and said that it wasn’t there. Four days later it showed up in your auction. I know because the labels on the box where the same exact labels on the box that I lost in the parking lot.
Some of the products offer don’t have the proper information or are useless defective or have false advertising they need to put more information And also looks like the business increase and bid their self to increase prices Also refunds take to long to process if you remains them don’t process the refund Deal shop is one of them Or you buy something really good and think is the best deal and when you ready to pick up they don’t find your merchandise and later you see it in another auction
Half of the stuff bought in the West and East Phoenix area were broken or not working or missing essential parts and was told cant return them the next day or same day. The staff there act like they are too busy to check the merchandise when you are right there, but when you test the gadgets and update them half are not working they are like; sorry we cant do anything about that - eat the loss. What can you do with a dining set with missing backrests, a refrigerator with no door on freezer, or a computer monitor that is deemed working but gets home and has a crack in the middle of the screen. And the wait for this broken stuff is atleast 1-2 hours. Highly unrecommended place in my opinion.
Good selection of useful items great prices and good customer service.
The 48th Street location is amazing and quick. The Mesa location on Alma School and University is the best. The guys there are friendly and very helpful.
Your description of items up for auction is great.
The staff at the front desk are very kind and respectful, I always come in with my kids and they are so kind it’s amazing to see people still value nice customer service ! My daughters enjoy shopping at the little store they have in the front area.
It was busy and they got to my things out before too long set in.
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