AutoPayPlus® helps our members discover Budgeting Done Better™.We offer a flexible payment schedule that matches your payments to your paycheck.To pay off your loan even faster, you can easily adjust how much you pay to what best fits your finances.Established in 2003, AutoPayPlus® has transmitted approximately $5.65 billion safely and securely to over 250,000 satisfied members.
Written by the business, not verified by us.AutoPayPlus (autopayplus.com) has a 4.7 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for their exceptional patience, kindness, and clear communication when resolving difficult loan questions. People also appreciate the smooth and efficient payment processes that make budgeting easier and help save money over time. However, some reviewers were not happy with missed scheduled calls, communication gaps, and unexpected fee surprises during the final stages. A few consumers additionally noted frustrating experiences regarding unexpected account holds, disputed charges, and difficulties reaching support representatives for timely assistance. Reviewers mentioned that these specific problems caused unnecessary stress and required extra effort to resolve.
Auto-generated from all reviews of this business. For reference only.Very very helpful and super nice helped with everything I needed
Hello Billy, thank you for taking the time to share your feedback. We’re glad to hear the support you received was very helpful and super nice, and that everything you needed was taken care of. We appreciate your kind word
Yaritza was great! Very helpful and friendly!
Hello Kristin, thank you for taking the time to share your feedback. We’re glad to hear Yaritza was great, helpful, and friendly. We appreciate you recognizing her support.
Matthew was awesome! Super helpful and efficient! The wait time was long to get a hold of someone but was very happy with the service once speaking with a representative. Matthew made it fast and easy! Give that man a raise!
Hello Jose, thank you for taking the time to share your feedback. We’re glad to hear Matthew was awesome and provided helpful, efficient service once you were connected. We also appreciate your patience with the wait time and your honest feedback. It’s great to know Matthew made the experience fast and easy, and we truly appreciate you recognizing his efforts.
John Paul did an excellent job handling my payment with GM financial.
Hello Rhonda, thank you for taking the time to share your feedback. We’re glad to hear John Paul did an excellent job handling your payment with GM Financial. We appreciate you recognizing his support.
Super helpful service, employees are prompt and polite, and saving money is always nice!
Hello Samuel, thank you for taking the time to share your feedback. We’re glad to hear the service was helpful, prompt, and polite, and that you’re enjoying the savings as well. We appreciate your kind words.
Mariah is a keeper her professionalism speak volumes very communicative even handle the system slow up well walk , talk me through all my questions and concerns . She has had a voice as an Angel . Thank you again Mariah . Autopay plus you guys are great
Hello Az, thank you for taking the time to share such kind feedback. We’re glad to hear the support you received was professional, communicative, and reassuring, even while navigating system delays. It’s great to know all of your questions and concerns were clearly addressed. We truly appreciate your trust and your kind words about our team.
Chante was very helpful and thorough helping me with my questions and assisting me as needed.
Hello, thank you for taking the time to share your feedback. We’re glad to hear Chante was very helpful and thorough while answering your questions and assisting you. We appreciate you recognizing her support.
Yaritza C. is a true professional! Answered all my questions and provided excellent service!
Hello Leticia, thank you for taking the time to share your feedback. We’re glad to hear Yaritza C provided excellent service and answered all of your questions. We appreciate you recognizing her professionalism and support.
Very satisfied customer service experience and was very helpful ✊🏼✊🏼✊🏼
Hello Ashley, thank you for taking the time to share your feedback. We’re glad to hear you were satisfied with the customer service experience and found the support very helpful. We appreciate your kind words.
The member was knowledgeable and very friendly. Solving my problem was his highest priority.
Hello Miguel, thank you for taking the time to share your feedback. We’re glad to hear the agent was knowledgeable and very friendly, and that resolving your issue was the top priority. We appreciate your kind words.
The representative was super helpful and very respectful. He took the time to ensure that my request was fulfilled and also answer any additional questions. He was great.
Hello Monica, thank you for taking the time to share your feedback. We’re glad to hear the representative was super helpful and respectful, took the time to fulfill your request, and answered your additional questions. We appreciate your kind words.
She was very helpful in handling my concern.
Hello, thank you for taking the time to share your feedback. We’re glad to hear your concern was handled helpfully. We appreciate you letting us know.
Professional, informative ,friendly agent
Hello Hank, thank you for taking the time to share your feedback. We’re glad to hear the agent was professional, informative, and friendly. We appreciate your kind words.
Micah was courteous, kind and respectful and he even gave suggestions on how to elite my debt so that it could be paid without hassle.
Hello Malcolm, thank you for taking the time to share your feedback. We’re glad to hear Micah was courteous, kind, and respectful, and that he provided helpful suggestions to eliminate your debt more smoothly. We appreciate you recognizing his support.
Stefan was helpful and answered every question I had.Stefan was very Nice and helpful.
Hello Lindsey, thank you for taking the time to share your feedback. We’re glad to hear Stefan was very nice, helpful, and answered all of your questions. We appreciate you recognizing his support.
I love that they have our best interest in mind.
Hello Sherry, thank you for taking the time to share your feedback. We’re glad to hear you feel we have your best interests in mind. We truly appreciate your trust and kind words.
It was quick and easy to solve my issue! Chante was very helpful!
Hello Jonathan, thank you for taking the time to share your feedback. We’re glad to hear your issue was resolved quickly and easily, and that Chante was very helpful. We appreciate you recognizing her support.
Micah B was very helpful. Great customer service.
Hello Esther, thank you for taking the time to share your feedback. We’re glad to hear Micah B was very helpful and provided great customer service. We appreciate you recognizing his support.
Jermaine was very nice and professional. He completed everything and explained the entire process clearly in less than 30 minutes. He made the experience smooth and stress free. I felt informed and comfortable the whole time. Great service and fast support.
Hello Lynn, thank you for taking the time to share your feedback. We’re glad to hear Jermaine was very nice and professional, clearly explained the process, and completed everything quickly. It’s great to know the experience was smooth, stress free, and informative. We appreciate you recognizing his excellent service and support.
Madeleine was very helpful and had a good attitude and was very understanding.
Hello Patricia, thank you for taking the time to share your feedback. We’re glad to hear Madeleine was very helpful, understanding, and maintained a positive attitude. We appreciate you recognizing her support.
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