A great company with a variety of toys…
A great company with a variety of toys and treats for dogs.
About BarkBox
Data updated- Website
- barkbox.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (6/6)
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About this business
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Written by the business, not verified by us.Is BarkBox legit?
BarkBox (barkbox.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently praise the impressive quality of the toys and the delicious treats that keep their pets happily entertained for hours every single day. People frequently mention that the customer service is genuinely exceptional, noting that the friendly support team always goes above and beyond to quickly resolve any concerns. Though some reviewers were not happy with certain cloth toy materials, mentioning that their dogs tended to chew or damage the fabric. A few other people also felt that occasional delivery problems or unexpected billing concerns caused some noticeable frustration with their ongoing monthly subscription.
Auto-generated from all reviews of this business. For reference only.What people say
Love the Bark Box!
My grand puppy looks forward to his monthly delivery and enjoys all his treats & toys! Great quality with the toys and the treats. Thank you, Bark Box! 🐾
Mulligan loved his box
Mulligan loved his box! The treats were amazing and he loves his super chewer toys. It is helpful that he can get another toy like a ball after he destroys the outer layer. Unfortunately, we didn’t end up giving him the fish toy as we felt it was too hard and could damage his teeth.
Reply from BarkBox2026-07-25
Thank you for sharing your feedback. We're so happy to hear Mulligan loved his box, especially the treats and Super Chewer toys. We're sorry the fish toy wasn't the right fit. We understand your concern, and your pup's safety is always our top priority. We can help remove solid nylon toys from your plan to better match Mulligan's needs. Our team will be following up with you via email with more details and to help ensure you don't receive those harder toys in future boxes. Thank you for being part of the pack. We truly appreciate your support!
Overall great service and productsThe company read my review of a toy my…
The company read my review of a toy my dog had issues with and emailed to check on his health and sent to free toys that where better suited for my dog..and their variety of allergy friendly treats has been a game changer for my dog..highly recommend for anyone who has a dog who struggles with boredom and poultry allergies and can't find any suitable treats in stores
Our dog loves to get his bark box
Dog loves it.
Chica always looks forward to her bark…
Chica always looks forward to her bark boxes every month and her treats that are included. But she could does like squeaky and dollies that look like her little baby. Well maybe not that little but medium size. But other than that, she looks forward every month for whatever you send.
It’s been good so far
It’s been good so far! Julys box took longer than expected but all in all good
Amazing!
I love Bark Box! They always make sure my toys match my pup, and if anything doesn’t last or work well, they reach out and replace it. They also work so hard to personalize the box to my dog and the themes are the cutest for me!
Love the tasty treats Daisy can’t wait…
Love the tasty treats Daisy can’t wait to get. The toys are so creative, imaginative, and so well-made. When she gets tired of them, I carefully wash them and bring them to the shelter so other dogs can enjoy your terrific toys
Quality toys & chews
Always a great experience.
Very good customer service
Very good customer service. Excellent products!
When my dog needed much stronger toys…
When my dog needed much stronger toys Bark Box graciously improved her box to the super chewer and she loves her toys.
Good
My Dog love the treats and toys
Great customer service
Just witty communication, and great attention to customers. The treats are healthy and tasty, and the toys are well- made and make us humans laugh.
Awesome team members who listens to…
Awesome team members who listens to your pups needs and great prices for what you get!
My dogs LOVE when their box arrives and…
My dogs LOVE when their box arrives and they get new toys. I recommend it to anyone that has a dog. We get the super chewer box and they are the best when it comes to durability. The favorites are the ones meant to be destroyed and there is a hard toy inside or the hard toys they can just chew on.
Great products!
Great products that hold up to our super chewer and the team always makes sure our boy is happy with the toys sent!
Rowdy always loves his surprises
8 yrs of happy dogs
We have received boxes from Barks for almost 8 yrs. Since we adopted our black lab and then added our German shepherd dog. They enjoy playing tug-a-war even if the toy isn’t made for it. Our living room looks like a snowstorm hit when they try to de-squeak be it a dinosaur, goofy goose or Scooby Doo. They also offer other products from treats to dog food, from bath robes to pool toys. If there is a toy that’s not for them or defective, you let them know and they will replace it with another. Best customer service I’ve encountered. Enjoyment for everyone!!!
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