At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Written by the business, not verified by us.BarkBox (barkbox.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the impressive quality of the toys and the delicious treats that keep their pets happily entertained for hours every single day. People frequently mention that the customer service is genuinely exceptional, noting that the friendly support team always goes above and beyond to quickly resolve any concerns. Though some reviewers were not happy with certain cloth toy materials, mentioning that their dogs tended to chew or damage the fabric. A few other people also felt that occasional delivery problems or unexpected billing concerns caused some noticeable frustration with their ongoing monthly subscription.
Auto-generated from all reviews of this business. For reference only.My dogs and I love bark box. They are so easy communicating with. They always want to know if there are any issues you may have and are quick to fix them of any kind. They love hearing from customers and want 100% satisfaction. They love seeing pictures of our dogs and hearing about them. Quality toys are great or they replace them. Huge selection of products from toys, snacks, food etc
My dogs love their toys, but the super chewer toys are almost the same every time. Of course it’s a cute theme but it’s been a ball and I big chunk of hard material for chewing. While the dogs still love them, I would hope for a bit more variety.
Thank you for taking the time to share your feedback. We're so glad to hear your dogs love their toys! We're sorry to hear we've missed the mark on the variety of the Super Chewer toys. We understand how important it is to keep playtime exciting, and this isn't the experience we want for you or your pups. Our team will be reaching out via email to learn more and see how we can make things right, so please keep an eye on your inbox. Thanks again for your feedback and for choosing BARK!
The variety of toys and treats send my girl in a full tail spin. It is the perfect surprise for her when she gets home from her daycamp days.
The toys and treats are always a hit. Both of them seem to know when the box belongs to them. Love the soft treats best . I love that the treats are healthy for them. The ingredients as well as them drooling for them. Thank you and keep up the good work.
Amazing! We’re always looking forward to opening up our Bark Box :)
My 5 goldies are having a ball with the little unicorn.
I like the way you work with people when it comes down to paying, when times get hard , you still were able to help me keep Hailey’s bark box coming .
I like the variety of treats and so does my pup! The order is always on time or early although that is not a real concern. We know it will arrive! The toys are always the right size and have really cute names lol. Thanks BarkBox!
I get enjoyment seeing my puppy play and runaround with his little toys in his mouth from his monthly subscription. He also seems to love his delicious treats.
Continued excellent customer service and products.
Our dog Louie gets so excited when he sees the package because he knows he’ll be getting some great new toys and delicious treats, and if he’s happy we’re happy! The toys are well made and he hasn’t gotten a treat he doesn’t like. It’s a good value and delivered right to our house. Louie has four big containers of toys so I know I should cancel but I can’t disappoint him, we’re hooked!
My babies and I enjoy the Boxes every month! Rosa steals the toys, and I try to steal one back for Oliver…LOL They love the treats too.
They replace toys that don't hold up to a monster chewer like I have lol, service is always quick orders get delivered in a timely manner, just an all around great experience.
My dog loved his gifts this month and hasn't destroyed as of yet which is great. My 1 year old yellow lab has powerful teeth and a lot of determination!!!
We love Bark Box. Bindi gets so excited to see iit come.
Great toys, very durable and fun!~ love the story tags that come with them! Great delicious treats also!
Our Bella loves her BarkBox we understand d the change from box to Plastic she loved tearing her box open
I’ve been a customer for quite sometime. I needed to get in touch with customer service and my concern was taken care of immediately. The people at BarkBox are friendly, helpful and my dogs love the boxes.
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