At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Written by the business, not verified by us.BarkBox (barkbox.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the impressive quality of the toys and the delicious treats that keep their pets happily entertained for hours every single day. People frequently mention that the customer service is genuinely exceptional, noting that the friendly support team always goes above and beyond to quickly resolve any concerns. Though some reviewers were not happy with certain cloth toy materials, mentioning that their dogs tended to chew or damage the fabric. A few other people also felt that occasional delivery problems or unexpected billing concerns caused some noticeable frustration with their ongoing monthly subscription.
Auto-generated from all reviews of this business. For reference only.Love everything about Bark! Great toys that my girl loves to play with, strong so that she does not destroy 5 mins after getting. Yummy healthy treats that she devours! Great theme toys, would love to see a Disney box! Wish hoodies came in bigger sizes though.
My Captain Caos lives up to his name. However he destroys most of the toys I've bought. So when I saw Bark box advertising I thought why not. They are the greatest toys. He pulls apart tennis balls so now he's enjoying all the innovative toys that keep him entertained for hours.
Quick and easy to make changes to our order.
These boxes make my fur-grandbaby so happy!! Gramma lives in another country, and these have been amazing! She will be 5mths old and is loving all the treats and toys she receives ❤️
Bark Box is an absolutely amazing company with great quality toys and even better customer service
We started BarkBox for the first time this year and have been consistently impressed with every box. We originally signed up for a box to be shared by our two dogs, taking into account that only one of them is toy-motivated. We were sure that the treat assortment would be attractive to both. At the very beginning of our relationship, we ran into a snag where somehow my dog's sizes were mixed up-- they are both 50lbs+ but had been enrolled for a box for small dogs. BarkBox customer service rectified this immediately and fixed my account for the following month. They were nice enough to send along some big dog toys even though the mistake was on my end. Speaking of toys, I have appreciated the high quality and fun seasonal theming. I also like the special offers we receive where if we add on a toy, we get lots of extras. As you can imagine, there have been no issues with the treats!
Toys cute and imaginative and size appropriate My dog liked treats
Great as always! He really loves Bark Box Treats!
The treats are always good and usually an easy size to use as a treat. My dog, Dewey, loves to chew off any type of legs, arms, tails, ears of the toys. The toys are all so cute but my dog chews them up quickly. My dog does not like the rubber toys.
Always makes things right, if something goes wrong. Ol’ Red loves his monthly boxes!!
The dog got her toy right out of the he bag all by self she said ved it
I've had Barkbox for 5 years and I love them! My dog loves them too! They're toys are excellent and usually last longer then other ones. The treats are made of good stuff and my dog loves them. Also, If theres ever a problem they fix it. They're just great in every way!
Tara loves her toys and treats One of her toys was a pull toy with two rubber disks. She chewed the rope in half and now has 3 toys
Thank you for taking the time to share your feedback. We're so happy to hear Tara loves her toys and treats. We're sorry to hear the rope on one of the tug toys didn't hold up to her enthusiastic play. We'd be happy to help through our Scout's Honor Guarantee and see if we can find a better fit for her play style. Our team will be reaching out via email to assist you further. Thank you for being part of the pack, and please give Tara some extra belly rubs from us.
The dogs always love the toys and treats!
Bark Box is easy to contact when an issue with a toy comes up. They always make it right. Our dogs love the quality of the toys and how fun they are.
Everything you guys do is awesome thank you so so much
We are still missing part of our box. You already sent us an extra toy which got here days later when I asked about the delayed box but still no XL toy or food topper
Thank you for taking the time to share your feedback. We're truly sorry to hear that you're still missing the XL toy and food topper from your order. We checked the shipment and can confirm those items are currently delayed in transit. Our team will be reaching out via email to provide an update and look into the status further. Thank you for your patience and for giving us the opportunity to make this right.
It stopped the treats our little princess wouldn’t eat and added an extra toy. She got so excited when her package arrived. And proceeds to take a toy to bed with her.
I purchased BarkBox for my Chihuahua who I adopted. It is fun to see her excited each month with the arrival of her box. I like that choices can be made according to your dog - like their chew level. The only thing I would like to see is the ability to choose the flavor and type of treats included in each box. Overall, I like Bark Box and recommend.
Thank you for taking the time to share your feedback. We're so happy to hear your Chihuahua gets excited for each month's BarkBox and that the chew level customization has been a great fit. We appreciate your suggestion about being able to choose the flavor and type of treats included in each box. We're sorry that we aren't able to customize treat selections at this time. However, if your pup receives treats they don't enjoy, we're always happy to send replacements through our Scout's Honor Guarantee. Our team will be following up with you via email to assist further. Thank you again for your feedback and for giving us the opportunity to make this right. We truly appreciate you being part of the pack!
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