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Animals & Pets

BarkBox

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202 reviews

4.7202 reviews
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About BarkBox

Data updated
Website
barkbox.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (6/6)
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About this business

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Written by the business, not verified by us.

Is BarkBox legit?

BarkBox (barkbox.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the impressive quality of the toys and the delicious treats that keep their pets happily entertained for hours every single day. People frequently mention that the customer service is genuinely exceptional, noting that the friendly support team always goes above and beyond to quickly resolve any concerns. Though some reviewers were not happy with certain cloth toy materials, mentioning that their dogs tended to chew or damage the fabric. A few other people also felt that occasional delivery problems or unexpected billing concerns caused some noticeable frustration with their ongoing monthly subscription.

Auto-generated from all reviews of this business. For reference only.

What people say

Barkbox is a gWorth every penny!reat subscription box for…

Barkbox is a great subscription box for dogs. I have been getting the boxes for a few years now. I have 3 pups and they have all enjoyed the toys and treats. Sadly my 2 senior pups are no longer interested in playing with the toys and can't have the treats due to medical conditions. Freya, my 4 year old Shiba, LOVES getting her box every month. Freya enjoys the toys, which are durable, cute and entertaining. The toys are very durable and super cute!

Toys are not quite right

Toys are not quite right. We don’t want toys that are plush or fuzzy, only super chewers.

Reply from BarkBox2026-07-25

Thank you for sharing your feedback. We're sorry to hear your pup received toys that weren't the right fit. We can see you're enrolled in our Super Chewer plan for small dogs, which means your pup should be receiving our durable Super Chewer toys, not plush or fuzzy toys. If you receive a toy that doesn't work out, please email us at [email protected]. Our Scout's Honor Guarantee allows us to send a replacement to help make things right. Thank you for giving us the opportunity to improve your experience. We truly appreciate you being part of the pack.

Shelby’s excitement box

We (Shelby, my baby, and I) LOVE the boxes!!!! … although my husband thinks we have more toys than we need… ( Shelby and I don’t think so). EVERY time the box comes, she gets very impatient because she thinks I take too long to open it. Before I get the box completely opened, she’s already grabbing the toys out. We get the combination box that comes with plush and super chewer toys. It’s perfect for her. She gets to have her squeaky, and when she’s in the mood to tear something up, she goes for the super chewers. I highly recommend the bark box. !!!

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