Puggy loves toys!
I love the toys that come for my pug girl. She absolutely loves these toys. The designs are so cute. She loves most of the treats but not all. Shes kinda picky. Lol
About BarkBox
Data updated- Website
- barkbox.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (6/6)
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About this business
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Written by the business, not verified by us.Is BarkBox legit?
BarkBox (barkbox.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently praise the impressive quality of the toys and the delicious treats that keep their pets happily entertained for hours every single day. People frequently mention that the customer service is genuinely exceptional, noting that the friendly support team always goes above and beyond to quickly resolve any concerns. Though some reviewers were not happy with certain cloth toy materials, mentioning that their dogs tended to chew or damage the fabric. A few other people also felt that occasional delivery problems or unexpected billing concerns caused some noticeable frustration with their ongoing monthly subscription.
Auto-generated from all reviews of this business. For reference only.What people say
Really liked the chance to customize…
Really liked the chance to customize the box to all toys.
All of the treats
All of the treats, chews, and toys have been 100% perfect for my dogs!
Great products and great customer…
Great products and great customer service!
The products are very high quality and…
The products are very high quality and the treats are a nice variety of flavors. The toys keep my pups busy and they love to play with them.
The toys and treats are perfect for my…
The toys and treats are perfect for my dogs
Jethro loved the pool toys
Jethro loved the pool toys. Foster loved the treats
I always appreciate the joy on my fur…
I always appreciate the joy on my fur baby's face, she recognizes the box every time. I appreciate the options for variety so you had tailor to your baby's preference. However, the inability to specify what type of treats are prefers is always my sticking point. She does not like soft baked treats, but we inevitably get at least one bag each box so I end up giving them away. If I could just specify jerky or crunchy only, that'd be perfect for us.
Reply from BarkBox2026-07-25
Thank you for taking the time to share your feedback. We're so glad your pup gets excited every time a package arrives and that you've enjoyed the flexibility to update your account based on her preferences. We're sorry we aren't able to customize treat selections by treat type at this time, and we understand how disappointing it is to receive treats she won't enjoy. We appreciate you sharing this feedback, and we've passed it along to our Leadership team for consideration. We're happy to see a replacement bag of treats is already on its way and should arrive within 5–10 business days. If your pup receives soft-baked treats in a future box, our Scout's Honor Guarantee is always here to help with a replacement. Thank you for being part of the pack and for giving us the opportunity to make this right.
Bear loved each and every toy!
Barkbox extravaganza
The selection and variety of toys is awesome. Treats are fresh and smell yummy. My pup not a fan of soft treats, so I advised on website and now getting crunchy treats. Price is reasonable. When I get a BarkBox, my pup is waiting and watching as it’s opened and gets all goofy happy!
We love bark box
We love bark box. Great toy and treat selections. Great customer service. Our dogs have always loved opening their own boxes/bags
Bark is the best
I have loved having bark. When im even had issues with a treat that my dog didn't like they have made it right. Always making sure that we're happy and I really appreciate that. When you spend your hard earned money for your dog its good to know if I have any issues they make it right. Besides my dog loves the bark toys. The crinkle sound she just loves. From good service is why I joined the club for the Ollie octopus a few months back. Trust me I wouldnt be paying more money if bark wasn't doing a good job. So thanks again for listening when there's been any issues with an item for my dog.
They did great with treats!
They did great with the treats. The toy selections could use some work... Could not find a toy that my dog didnt destroy in a short time. The longest a toy lived was maybe 2 weeks. Disappointing for the cost!
Reply from BarkBox2026-07-25
Thank you for sharing your feedback. We're glad your pup enjoyed the treats, but we're sorry the toys didn't hold up as expected. We understand how disappointing that is, especially given the cost. If a toy doesn't meet your expectations, our Scout's Honor Guarantee is here to help with a replacement. Our team will also be reaching out via email to provide additional support and help improve your experience. Thank you for giving us the opportunity to make this right.
Good quality with loads of good choices…
Good quality with loads of good choices to keep our dogs hapoy and healthy.
I like this service
I like this service! It gives me and the dogs something to look forward to every month. Most of the toys are a hit! I’d say there’s usually one toy in the box that isn’t as well liked as the others.
My dogs love these!!
Bronntanas and Deirfiur love their…
Bronntanas and Deirfiur love their BarkBox.Deirfiur goes for the toys and Bronntanas wants the treats.
Love Barkbox
Love Barkbox! My gigantic tortoise plays with the big golf ball and egg, Rottweiler knows her box💜💜💜
My dogs love all the toys and treats…
My dogs love all the toys and treats that they get every month! The flavors and packaging are always fun!!
It seems like they keep getting the…
It seems like they keep getting the same bag of treats they don’t really like. No
Reply from BarkBox2026-07-25
Thank you for sharing your feedback. We're sorry to hear your pup has been receiving the same treats they don't enjoy. This is not the experience we want for you or your pup, and we're here to investigate this further. Our team will be reaching out to learn more about your pup's preferences and see how we can better tailor future deliveries. Thank you for giving us the opportunity to make this right. We truly appreciate you being part of the pack.
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