At Bellami Hair, we’re passionate about helping you look and feel your best. We offer high-quality, 100% Remy human hair extensions and hair solutions designed for effortless transformation and everyday confidence.Whether you're adding volume, length, or a complete new look, Bellami products are created with care, innovation, and a commitment to quality you can trust.
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Is BELLAMI Hair legit?
BELLAMI Hair (bellamihair.com) has a 3.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 32% give 1 star; The business has replied to 61% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the friendly staff for providing prompt, professional, and excellent customer service. People deeply appreciate the expert guidance when selecting the ideal hair extension shades and colors. Many reviewers find the team patient and always ready to answer questions.
However, some reviewers were not happy with the product quality. Some people noted that extensions often tangle easily, become very dry, and degrade quickly after washing. A few others also experienced frustrating issues regarding incorrect color matching or delayed order fulfillment. Customers mentioned difficulties trying to resolve these specific order problems.
Auto-generated from all reviews of this business. For reference only.
These extensions are better quality than anything else I've tried. My hair stylist introduced me to them, and then I've bought more on my own when I changed my hair color. The ends of Bellami's strands are strong and thick compared to other brands I've tried.
I've also had great experiences with their customer support when I needed help with a color match and with ordering. Special thanks to Valerie for efficient resolutions to my questions!
Reply from BELLAMI Hair2026-04-23
We're happy to hear that our extensions' quality exceeded your expectations. It's great to know the strands' strength and thickness stood out to you. We appreciate your kind words regarding the support you received; we're glad we provided efficient resolutions. Thanks for sharing your experience!
If I could give them a minus zero I would. I paid $550 for my extensions this is the first time I bought from them. I wanted to treat myself for some nice ones. Wrong! I opened them up and realized they had a lot of broken hair I just thought well maybe it’s because they are real hair. 2 days go buy and I wanted to wear them. I put them on and when I got outside I seen all the split ends! The clips aren’t even flush to the head! I got ripped off ! They was either returned and then I got them. Junk i threw them away!
Reply from BELLAMI Hair2026-04-22
Hi,
I sincerely apologize that your experience did not meet your expectations. We understand how frustrating it would be to invest in a new set of extensions and feel disappointed with the quality upon opening and wearing them.
We take concerns regarding hair quality very seriously and would genuinely like the opportunity to review what happened. However, we have not been able to locate additional information from you regarding your order or the issues you experienced, which has prevented us from investigating further.
We would love the chance to speak with you directly and learn more about your experience. Please contact our Customer Service team at 844-235-5264 and ask to speak with Nicki. I would be happy to discuss your concerns personally and see how we can help.
Again, we're sorry to hear about your disappointment and appreciate you sharing your feedback. We hope you'll give us the opportunity to connect with you and look into this matter further.
Warm regards,
Nicki
I did not get the package until now and I did not get my money. I’m trying to contact the customer service.
Reply from BELLAMI Hair2026-04-15
Hello
Thank you again for taking the time to speak with us. It was truly a pleasure connecting with you, and I appreciate the opportunity to better understand and work through your concerns together. I know situations like this can be frustrating, so I’m glad we were able to find a resolution.
Your experience means a great deal to us, and your willingness to work through this together is sincerely appreciated.
If you have any additional questions or need further support, please don’t hesitate to reach out—we’re always here to help and want to ensure you continue to have the best possible experience.
Nicki
Somehow my order wasn't shipped. I emailed them letting them know. I got it the next following day.
Reply from BELLAMI Hair2026-04-13
Thank you Tanya. We appreciate you letting us know about your order issue. We are glad that Arlene was able to take of you and that it resolved quickly after you contacted us, and we appreciate your patience
The representative I spoke with on the phone was so nice and understanding. My package was delayed and they made sure to get me one delivered the next day. Best customer service I’ve had in a long time.
Reply from BELLAMI Hair2026-04-13
Thanks Sheana. We're happy to hear that our team were helpful and understanding! We appreciate you sharing your positive experience with Valerie and the team. We are so glad we could resolve the delivery issue quickly for you. Thanks for taking the time to share your feedback !
Customer service was excellent and the color matching was exact.
Reply from BELLAMI Hair2026-04-13
We appreciate the 5 stars Trisha. We're glad you enjoyed your experience with our and color matching Team. Thank you for sharing your positive feedback with us, we'll pass your kind comments back to our team.
Let’s say if I could give 0 stars thats what they would get. This is the WORST hair people PLEASE save your money and buy elsewhere.
They should be ashamed that they are selling this fake hair saying it’s Remi it’s not.
Reply from BELLAMI Hair2026-04-13
Hello,
Thank you for sharing your feedback. It was truly a pleasure connecting with you and taking the time to work through this together. I’m sorry again for the experience you had and understand how frustrating situations like this can be.
Please know that we have also notified our quality team, and they will be looking further into this to ensure we continue improving our products and processes.
We genuinely appreciate you allowing us the opportunity to address your concerns, and your feedback means a great deal to us as we continue to improve.
If there’s anything more we can do to support you, or if you have any additional questions or concerns, please don’t hesitate to reach out—we’re always here to help.
Nicki
I will never buy from Bellami again that’s is terrible quality don’t order and lose ur money
Reply from BELLAMI Hair2026-07-10
Hi,
I sincerely apologize that your experience with BELLAMI did not meet your expectations. We never want a customer to feel disappointed with the quality of their purchase, and we're sorry to hear that you feel this way.
We would genuinely like the opportunity to look into your concerns; however, we have not yet received additional information regarding the issues you experienced with the hair. Without those details, we're unable to properly investigate what may have occurred.
If you're willing, we would love to speak with you directly and learn more about your experience. Please contact our Customer Service team at 844-235-5264 and ask to speak with Nicki. I would be happy to discuss your concerns personally and see how we can assist.
Again, we apologize for your disappointment and appreciate your feedback. We hope you'll give us the opportunity to connect with you and better understand the situation.
Warm regards,
Nicki
DONT DO IT!!! YES, at first FABULOUS! Should be for $1500, but it should also stay the length that In bought for more than a couple of months. I paid for the 22 inch in August, by December 2 inches at least shorter. I do all the things too, good shampoo, oil, braid at night, etc. I will NEVER spend this again on Bellami. I would rather buy cheaper, at least I wont be shocked when half the hair is gone in 3 months...
Reply from BELLAMI Hair2026-07-10
Hi,
I sincerely apologize for your experience and understand how disappointing it must be to invest in 22" extensions and feel that they have significantly lost length within just a few months despite following proper care practices.
We take concerns like this very seriously, which is why we previously reached out and requested additional information from you so that we could further investigate the issue. We would genuinely like the opportunity to review your concerns in more detail and better understand what may have happened with your extensions.
I've also asked that you contact our Customer Service team and ask to speak with Nicki directly. I would love the opportunity to discuss your experience personally and see how we can help.
Customer Service: 844-235-5264
Please ask for Nicki
We truly value your feedback and your business, and we're sorry that this experience has left you feeling disappointed. We hope you'll give us the chance to speak with you and look further into your concerns.
Warm regards,
Nicki
I am an experienced hair extension user of 10 plus years and this is the worst hair I have ever had. To make it worse it was double the price of other brands. The hair is absolutely not Remy hair and it either has synthetic strands mixed in or a silicon coating that makes the hair very heavy, irritating and hard to blend. I am really upset I spent so much money on Bellami. Usually my extensions last over a year with good care but for the first time ever I went and bought brand new extensions already and I bought these in Nov, had first install in Dec and not going to use them again.
The quality of the hair is absolutely horrible anymore. If I could help you don’t by them here. I just got new ones a month ago and the hair falls out and has actually broken off. Only had them put in once
Let’s start with the hair it self … the hair is absolutely terrible it don’t even last a month (Amazon hair is better ) I complained about the hair being knotted and she told me it’s because I should t wear a hood because that’s why it happend 🤷🏻♀️ 🚩 ignoring her comments I was still upset and she offered 500$ credit so I took it and she sent me the new hair ,the first time I order I never had to pay any duty fees or anything and this time I had to pay 170.84$ so of course I asked why now I have to pay and last time I didn’t and she said oh no worries we will pay for that we just need you to create pay pal account and send us a receipt to show us that you payed it , I payed last Thursday it’s next Thursday now and she been promising all week that I will get my money and now I realize that won’t be happening . Have you ever thought why there is no Bellami google reviews or how there is no way to leave a review on Facebook ??? She blocked everyone from doing or saying anything , this is a complete scam business… I don’t understand how this is allowed but at this point nothing surprises me in this world . SERIOUSLY AMAZON HAIR IS BETTER !!!
i expected much better quality for the price. The ends were crunchy and had split ends. it felt rough. I bought human hair from the local beauty supply store for $200 less the price of Bellami and it's much softer and more luxurious.
Awful hair. They lasted me maybe a few weeks until they turned into a tangly matted mess. The length started at 26 and after 3.5 weeks, probably 18 inches. It’s so thin and ratty. It matts in the middle of the hair so it looks like a birds nest even when using the best products. When you wash it, it gets so dry and tangles extremely bad! Absolutely the worst quality hair extensions I’ve ever had.
The hair is luxurious, there is no doubt about that. I have been using their wefts for about two-three years. The first weft lasted me a year. The last two have barely lasted me for six months, which is a shame considering how much this company charges you for their hair. Their customer service is sub par. They offer $350 off an order to make up for the fact their 1k+ hair volume weft extensions barely last for half a year. They forgot to send me the discount code as well - therefore I decided to try out The Hair Shop. If I like them and their customer service, this Bellami lady will be making a switch to a different company.
Try harder, Bellami.
You spend over 1k on this hair and after one brush, the ends begin to split. It’s insane they charge people this amount of money for the quality they’re giving out. They should be ashamed
This hair quality really isn’t good for the money, I paid £860 for 24 inch weft extensions after just 2 weeks the root drag colour faded massively not only that but iv only had them in for 6 weeks and no matter what I use of them they become so knotty so I have to constantly wear in a bun til I can afford another brand. So so dissapointed huge waste of money !!!!
Advertised a Black Friday sale, made a purchase with no shipping update for nearly two weeks, so I emailed asking for an update on my order. The response was that they went ahead cancelled my order and refunded!
I’ve been going back and forth now requesting to speak to a manager and not getting anywhere.
They are now claiming the item is “out of stock” despite showing in stock on the website.
Disgusting consumer service and falls advertising cancelling an order!
I’ve been a loyal Bellami user for a good 6/7 years now. In the last two years, I noticed a significant decline in quality. The hair used to last 8/9 months, and now it barely lasts 3. It’s excessively dry, excessively tangles, thins extremely fast. I literally bought a new set in September and already have to replace them - that’s how terrible the quality is. Considering how much I paid for these, it is absolutely unacceptable to have to already replace them - I will never buy from Bellami again.
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