Great product and quick shipping
Great product that was packed well and arrived quickly. I will order more products from them when I need cabinet parts.
About CabinetParts.com
Data updated- Website
- cabinetparts.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 123 reviews
- Replies to negative
- 0% (0/40)
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About this business
Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service
Written by the business, not verified by us.Is CabinetParts.com legit?
CabinetParts.com (cabinetparts.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently praise the high quality of the available products, noting that the clear descriptions make it very simple to find and order exact replacement cabinet parts. Many people also highlight the exceptionally helpful support team and the fast delivery times that truly keep their home remodeling projects running smoothly. However, some customers also noted frustrating experiences regarding unexpected delivery delays and vague shipping timeframes from the business. Some reviewers were dissatisfied with customer support when attempting to cancel recent orders, handle product returns, or resolve complicated sizing problems.
Auto-generated from all reviews of this business. For reference only.What people say
Sherry From customer support was very helpful
Sherry From customer support was very patient and helpful in deciding which manufacturer and model of the Magic Corner I needed for my application. They are complicated and expensive units and she was very knowledgeable and helpful.
Items arrived when expecred and in good…
Items arrived when expected and in good order. Only odd thing was why a shipment from FL to CT came via CA !?
Sherry was fantastic
Sherry was fantastic. She immediately understood the problem with concealed hinges on a lipped door. Very helpful.
Fast reliable service and excellent…
Fast reliable service and excellent customer care. Large selection of products at unbeatable prices.
Ordered online
Ordered online. Quantity not correct so I quickly did a chat to try to increase but could not so my $3.00 (4) drawer slides cost me $50. No way to increase order with out paying $25 shipping again. Most expensive slides ever. I will not be using these guys again.
Got the parts quickly
Got the parts quickly. Great hardware and easy to install.
My go-to retailer for cabinet hardware
I had a question and in less than a day I got a well thought out response which cleared up any confusion I had. When my order showed up, everything was accounted for and shipped in a timely manner.
Loved loved loved their customer…
Loved loved loved their customer service. Trying to find the right hinge was about to make me lose my mind, but they walked me right through the process and fix me up. Thank you Sherry!
Be very careful about the return policy…
Be very careful about the return policy some items it’ll say and regular font down the very bottom under other important info and just say final sale no returns. No bold lettering, nothing to catch the eye.
Product is good quality, but instructions are not adequate for someone who doesn't have experience with assembling and installing furniture/cabinets
Shipment arrived in excellent shape, and parts are solid. However, a few notes to pass on: 1. The template had 2 sides, and it wasn't obvious which side to use 2. The brackets which fasten to the door were a little wider than the door, and I had to fasten the brackets on the other side of the side rails to bring them in a little so they wouldn't be visible (this situation was not addressed) 3. Screws provided to fasten the door were too small, so I had to use larger screens 4. Drill bits were recommended to be 1/8" to drill screw holes, but this would have been too big and cause screws to be loose **Without prior experience, the project would not have turned out well. The instructions need to be updated/enhanced**
It’s been 9 days and my order is still…
It’s been 9 days and my order is still not delivered. I tried to give business to other than Amazon, but 9 days is just too long.
Great service
I emailed a picture of my broken hinge and received an email back with the replacement hinge that I needed to order. Ordered the replacement hinge, installed it and it fit perfectly. Would definitely do business with Caninetparts.com again.
I ordered a part because I needed it to…
I ordered a part because I needed it to complete a project and when I called in they said they had the stock and I would receive it 10 days. It took 7 weeks to get it and every time I opened my email it was backordered. Why tell me you have the stock then give me multiple back order emails! My customer was pissed and I ended up having to eat the cost to keep my client from giving me a poor review. Not happy!!
You’ve got to be kidding
You’ve got to be kidding. 3 weeks! It took 3 weeks to come today, and was sent by a third party. I ordered other hinges from another company when I found out I wouldn’t receive these until after I received theirs and they were ordered over a week after these. The project is done and gone. Now I know where to get good service. CabinetParts- never again.
Great high quality drawer boxes and…
Great high quality drawer boxes and slides. However, if you are a novice, you need to understand what you are buying and how they need to be installed. I ordered 2 drawer boxes to replace the cheap ones that came with some builder grade kitchen base cabinets that I bought not know that I would have to also "build up" the area where the slides install to the cabinet. Make sure to ask questions to the support staff until you are fully satisfied that you are buying the correct stuff.
The product is almost great
The product is great. The assembly instructions were a 2 star. If I did not have a mechanical background, installing it would have been very unpleasant. I did measure my cabinet per the instructions but when I went to put my garbage can in it was a 1/4 to tall. I ended up cutting about 2 inches off the top of the garbage can. Installing the door front also was not the easiest but the product was a 5 star the items I listed was the reason I gave it a 4 star rating.
Good for basics, tread carefully
For basic hardware, they're fine. For custom drawers, look elsewhere. They sent me the components of a drawer which do not fit together (the drawer bottom was too thick for the routed slot). They refused to provide any service for it and told me because it's custom-made, they can't offer any support.
Drawer Glides
I ordered 10 drawer glides. They arrived in a timely manner and in good condition. I have ordered parts before from CabinetParts and have always been happy with the products and service.
Sherry in customer service made my day
Sherry in customer service helped me immediately solve a problem I was having with my Blum hinges. Excellent service with (an over the phone) smile!
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