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Home & Garden

CabinetParts.com

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200 reviews

4.0200 reviews
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About CabinetParts.com

Data updated
Website
cabinetparts.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
123 reviews
Replies to negative
0% (0/40)
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About this business

Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

Written by the business, not verified by us.

Is CabinetParts.com legit?

CabinetParts.com (cabinetparts.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently praise the high quality of the available products, noting that the clear descriptions make it very simple to find and order exact replacement cabinet parts. Many people also highlight the exceptionally helpful support team and the fast delivery times that truly keep their home remodeling projects running smoothly. However, some customers also noted frustrating experiences regarding unexpected delivery delays and vague shipping timeframes from the business. Some reviewers were dissatisfied with customer support when attempting to cancel recent orders, handle product returns, or resolve complicated sizing problems.

Auto-generated from all reviews of this business. For reference only.

What people say

Customer Service is Useless for Me

Ordered parts online. Receipt showed shipping to my house. Parts overdue a day or so and FedEx calls asking about the address. Sent to wrong address. Call customer service to get it changed. They won't call FedEx They won't reship. They wont refund and recall. Customer service can't fix it, all they can do is write a ticket that will get fixed later. Sometime. By someone. Never again from this vendor.

The tilt out drawer arrived quickly

The tilt out drawer arrived quickly. It was to replace a broken drawer. Installation required a variety of small tools due to the tight space, and some new holes to be drilled but installation went smoothly. The new unit has superior mounting brackets and a wider drawer, so an upgrade all around. Highly recommended.

I was about to give up finding a latch . . . and then I found CabinetParts…

I was so hoping to find a match when replacing my cabinet door latches. The doors are inset with a block in place to attach the latch. It's a small block with little room to drill additional holes. Within minutes of searching the CatinietParts site: I learned how to correctly measure the existing latch; discovered that I could send pictures of the latch; and at their request, using chat or email, to further aid the search by sending two pictures and along with the measurements. In a few minutes, they provided links to four latches via email. I selected one that looked right. The box arrived two days later. I was thrilled that it was a 100% match. Perfect fit! As good as new. Terrific customer support! I recommend without reservation. With CabinetParts, you get a result!

Exactly what I needed

Each transaction I've had with CabinetParts.com has been a great experience. Buying cabinet hinges is super confusing so the website has a great tool to explain hinge types, measurements, and matching hinges with the correct mounting plates. My orders have arrived in good time and, thankfully, exactly what I needed. Everything is good quality and serves me without issue.

OPEN DURING SHIPPING

WOW! What a surprise! I got my order from Cabinet Parts, and the delivery company tore open and retaped the shipping box. I opened the box, and nothing was damaged (great workmanship). Obviously, this has happened before because the small parts to assemble the shelf were stapled to the instructions, so no parts were lost in shipping. I highly recommend Cabinet Parts when ordering kitchen parts.

Ridiculous shipping via fed ex …

I’m sure the stuff I ordered is fine because it’s all from a reputable brand that I use exclusively. I thought I’d try out this place as an alternative to Amazon. Well here we are day 7 with no merchandise. I was charged a fair amount for shipping and haven’t received in an ample amount of time. I guess as bad as I hate too my next big order will be coming from amazon that was the same price and free shipping. Sorry I really wanted to use cabinet parts.com exclusively as a one stop shop for my needs. I build 2-4 kitchens a year as a side gig so they won’t be out much anyway.

They deliver

They had a hard to find part. It was very reasonably priced. It shipped and it was delivered when they said it would be. A long, thin part could have been easily bent or otherwise damaged in shipping, but it was well packed and arrived perfect. I cannot find anything to ding them on, they did great.

Outstanding Customer Service

From the first conversation I had with Sherry @ CabinetParts.com it was clear I was dealing with someone who placed a high value on customer service. Since this was going to be my first time ordering with CP.com I had several questions which she patiently and accurately answered. She went above and beyond to make sure my question were fully answered. She helped me navigate the site to find exactly what I needed and never once made me feel rushed or as if she wanted the call to end. Unfortunately in many companies customer service is no longer a priority but clearly CP.Com hired a gem when they hired Sherry. If the products turn out to be half as good as her service was they will have me as a lifelong customer.

Back in 2004, old hinge replace with new soft-closes hinge.

Back in 2004, I purchased kitchen cabinets for my remodel. At the time, I did not choose soft-close hinges on my cabinet doors. My wife has a tendency to left the doors fly close, making a bang that is annoying. I opted for Blum soft-close accessory (from CabinetParts.com), which worked great. More recently, the door where my trash can is located the door was not closing completely. At first I thought it was the soft-close accessory. But it was not, the hinge itself was causing the problem. Getting an old part number on the hinge and researching the Internet, I found that CabinetParts.com had something. I order from the website, (very easy) and the hinges arrived a few days latter. Three screws on each hinge, the fit perfect and now a nice soft-close door.

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