Gabe knew what he was talking about
Gabe knew what he was talking about. He listened and helped in a courteous manner. Thank you very much.
Cannon Safe is the industry leader in safe manufacturing. For over 50 years, Cannon Safe has dedicated itself to people. We are committed to growing our employees to their highest potential in order to manufacture the best products, worthy of protecting your valuable. Whether you are looking for traditional home safes, home office safes, or gun safes, Cannon has you covered.
Written by the business, not verified by us.Cannon Safe (cannonsafe.com) has a 4.4 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
Reviewers had a great overall experience with this company. Customers frequently praise the helpful staff for their patience and clear guidance during troubleshooting. Many people warmly appreciate the quick and effective support received when connecting through phone calls or online chat. Some reviewers were not happy with customer communication, noting that support emails often went unanswered for weeks or months. A few other people also felt that certain product parts were defective, experiencing issues like peeling paint or broken mechanisms without receiving adequate warranty help. These consumers also mentioned struggling to reach someone by phone when urgent help was required.
Auto-generated from all reviews of this business. For reference only.Gabe knew what he was talking about. He listened and helped in a courteous manner. Thank you very much.
Having trouble opening the safe which is 8 years old. After being on hold, Gabe sent me the information I need to resolve my problem. Looks like I will need a locksmith to open up the safe.
once I found a contact telephone number I didn't spend long in cue before a call back. Working with Frank S. was easy and his patience with me was appreciated. We're still working on the issue and I'm confident it'll be resolved shortly.
At first I got a generic email, which I didn’t like the process. I emailed the company to express that I wasn’t happy, a person immediately emailed back and I explained the problem and they got my model number and address and sent me a new keypad for my safe. Thank you for emailing me personally. Great company.
The initial response to my ticket took about 2 weeks. But once they reached out to me, it was a very quick and easy process and I appreciated how simple the interaction was.
105 reviews matching