Dream vacation!
Our trip was so well planned- every transfer was smoothed by a knowledgeable tour guide, our hotels were beautiful, and our trip was like a dream!
Reply from Ciao Italy Tours2025-10-13
Great to hear!
About Ciao Italy Tours
Data updated- Website
- ciaoitalytours.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 38 reviews
- Replies to negative
- 100% (2/2)
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About this business
Ciao Italy Tours is the only stop you need to make when planning a trip to Italy. As your Italian help desk in the USA, we have everything you need to put together your ideal Italy travel itinerary. From private tours to fully-escorted trips through the country, cooking classes to wine tastings, we will work directly with you or your travel agent to make sure that your journey to the Bel Paese is a dream come true.
Written by the business, not verified by us.Is Ciao Italy Tours legit?
Ciao Italy Tours (ciaoitalytours.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional tour guides for being exceptionally knowledgeable, engaging, and attentive to everyone's unique personal interests during daily city excursions. Reviewers mention that staff members take their creative ideas and design fabulous, highly personalized itineraries featuring wonderful off-the-beaten-path locations and special holiday dining. Travelers also highlight the completely seamless car services, prompt professional drivers, and centrally located hotel choices that make their journeys entirely stress-free. People note that meticulous travel planning handles every single minor detail, resulting in truly unforgettable vacations from the very beginning to the end.
Auto-generated from all reviews of this business. For reference only.What people say
Emmerson Italy trip 8/1-8/9/25
All transfers were very well assisted. All tours were excellent
Reply from Ciao Italy Tours2025-08-13
Thank you for your feedback!
Amazing Vacation
All accommodations were excellent with a central location to all attractions and restaurants. Drivers and escorts were all on time and waiting for us in spite of airline and train delays. We gave a description of what we wanted to do on our vacation and everything was setup perfectly.
Reply from Ciao Italy Tours2025-08-13
Thank you so much for your feedback!
Stress free trip that hit the mark
One of the biggest helps provided was the transition escorts that would meet you at the airport, hotel, or train station and navigate you to your destination. This reduced stress. Made us feel like royalty actually. The person that guided us from our hotel in Venice to the train station made sure we got on the correct water taxi (there were several waiting). She also gave us a helpful summary of how to find the proper platform for your incoming train and things to beware of in the public station. The other piece that stood out was just the correct amount of activities per day to allow for some downtime and for some ad hoc adventures as well.
Reply from Ciao Italy Tours2025-08-13
Thank you so much for sharing your experience!
Details
Every single detail when creating a private experience, tours, transfers, train accommodations are seamless. Never any problems
Reply from Ciao Italy Tours2025-07-23
Thank you so much for your feedback, it is much appreciated!
Great Experience
I own a travel agency and had a great experience with Ciao Italy. They built a wonderful itinerary for my clients and they provided excellent service.
Reply from Ciao Italy Tours2025-07-20
Thank you so much for your feedback!
We loved our tour!!!
We loved that the hotels were top notch. All the tours were as scheduled and exceeded expectations. The drivers showed up on time and were very knowledgeable and hospitable. We really liked our driver Americo. He was wonderful. We will probably use you company in the future!
Reply from Ciao Italy Tours2025-07-23
Thank you so much for your feedback, much appreciated!
Renee' was so wonderful to work with
Renee' was so wonderful to work with! She was super helpful with every step of the process!
Reply from Ciao Italy Tours2025-07-23
Thank you so much we appreciate your feedback!
Top-notch service!
Responsiveness, thoroughness and quality of vendors they selected for us.
Reply from Ciao Italy Tours2025-07-08
Thank you so much for your feddback, it is much appreciated.
Ciao Italy is my go to for Italy vacations
Ciao Italy is my go to for Italy vacations. Flavia is wonderful to work with. The hotels, transfers and tours she recommends are always top notch. She always responds quickly to me emails and very rarely is there an issue during travel.
Reply from Ciao Italy Tours2025-06-24
Thank you so much, your feedback is appreciated!
I’ve used Ciao Italy more than once, always a great experience
I’ve used Ciao Italy more than once, they have always been great to work with. great communication, top notch tours with great guides and creative topics, food tours, museum tours, even a twilight golf cart tour of Rome.
Reply from Ciao Italy Tours2025-06-24
Thank you so much, your feedback is appreciated!
Ciao Italy Tours is a true asset for Travel Agents
Ciao Italy Tours has been creating incredible FIT itineraries for my clients for years! They are my go-to choice for Italy. My clients have consistently returned from their trips with glowing feedback, raving about the guides, the carefully curated experiences, and the seamless logistics. Ciao can adapt itineraries to my client's interests and budget to help me find the perfect fit for all of my travelers.
Reply from Ciao Italy Tours2025-06-24
Thank you so much we look forward to working with you again soon!
CiaoItaly is outstanding
Ciao Italy helped me create some wonderful trips for my clients, they have excellent logistical and cultural knowledge of Italy.
Reply from Ciao Italy Tours2025-06-24
Thank you so much, your feedback is appreciated!
Italy - via Ciao Italy Tours
I recently completed a 16 day tour of Italy using Ciao Italy Tours. The tour had us visiting Venice, Florence, Cinque Terre, Assisi, Rome and finally Sorrento. Ciao Italy assisted me with the details to make this trip happen. They provided trains and drivers when needed to get us from place to place. They also were very flexible in providing excursions in each area, so that we could see all of the things that were of interest to us. I would recommend them highly to anyone that is interested in getting away from the typical Italian tours and want to create their own personal tour.
Reply from Ciao Italy Tours2025-06-24
Thank you so much, your feedback is appreciated!
Thinking of a trip to Italy? Ciao Italy is your team!
We cannot thank you enough for your TLC provided to Joe and me. From the very beginning of us dreaming of a vacation of a lifetime trip to Italy; Fabiana and her team were there all along! The team was resourceful, listened to exactly what we wanted and delivered. Communication is so important when traveling abroad; contacts and support are with you the entire trip. When we had some minor mishaps (oversleeping/jet lag!), all we had to do was contact them and the response time was immediate. Everything went so smoothly…we didn’t have to worry about anything. We recommend this group for anyone Ciao! Grazie Mills!🎉🇮🇹🤩
Reply from Ciao Italy Tours2025-06-24
Thank you so much, your feedback is appreciated!
40th Wedding Anniversary visit to Milan and Bellagio
Drivers and guides were professional, pleasant to be with and knowledgeable. Vehicles were clean and comfortable. All service providers were very focused on what we as their clients wanted!
Reply from Ciao Italy Tours2025-06-24
Thank you so much, your feedback is appreciated!
This was a trip to celebrate our 50th…
This was a trip to celebrate our 50th anniversary. It was a trip of a lifetime! Thanks to Ciao Italy Tours. The Continental hotel is the only place for us. The staff is wonderful, rooms are cleaned every day. But, the view is spectacular!! Our tours Capri, Amalfi Coast and Pompeii were very enjoyable and informative. Our tour guides were excellent. But, a special shout out to our private Capri guide Antonino. Made this tour so special. He showed us all that Anacapri and Capri had to offer. Mille Grazie
Reply from Ciao Italy Tours2025-06-24
Thank you so much, we are happy you enjoyed your anniversary trip!
Hotels (5 stars), Tours (4.9 stars) Transfers (5 stars)
Other than a very few glitches, the hotels, tours and transfers were great. Our tour guides and drivers were all knowledgeable, friendly and professional. How the drivers could navigate the switch-backs, scooters, busses and pedestrians was amazing to me.
Flavia did an amazing job helping me…
Flavia did an amazing job helping me book a two week vacation for my clients. She was very knowledgeable and quick to respond to emails. Flavia helped me customize tours for my clients specific interests. My clients had an amazing time in Italy!
Reply from Ciao Italy Tours2025-05-23
Thank you so much for sharing your experience!
Clients just returned from a one week…
Clients just returned from a one week trip to Sorrento planned by Mary and had such a wonderful experience
Reply from Ciao Italy Tours2025-06-24
Thank you for sharing your experience!
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