Ciao Italy Tours is the only stop you need to make when planning a trip to Italy. As your Italian help desk in the USA, we have everything you need to put together your ideal Italy travel itinerary. From private tours to fully-escorted trips through the country, cooking classes to wine tastings, we will work directly with you or your travel agent to make sure that your journey to the Bel Paese is a dream come true.
Written by the business, not verified by us.Ciao Italy Tours (ciaoitalytours.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional tour guides for being exceptionally knowledgeable, engaging, and attentive to everyone's unique personal interests during daily city excursions. Reviewers mention that staff members take their creative ideas and design fabulous, highly personalized itineraries featuring wonderful off-the-beaten-path locations and special holiday dining. Travelers also highlight the completely seamless car services, prompt professional drivers, and centrally located hotel choices that make their journeys entirely stress-free. People note that meticulous travel planning handles every single minor detail, resulting in truly unforgettable vacations from the very beginning to the end.
Auto-generated from all reviews of this business. For reference only.I can’t say enough good things about your company, its drivers and tour guides. They made our trip extra special without any worries. Drivers and tour guides were always on time and very knowledgeable. Would definitely use your company again !
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The trip was laid out very well with easy to use package of instructions. Each experience, especially the golf cart tour, was not your usual tourist activity.
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Venice, Italy - hotel was wonderful. Great location and centrally located to make walking easy. Tours were wonderful as well - both guides were excellent. Gondola rides are very overrated but you have to experience it at least once. We had an extra day so the gentleman that met us suggested we go to Murano to see the glass making - so glad we did. We also went to Burano and LOVED everything about it. Next was Florence. We were disappointed that we did not have transportation to hotel from train station. We ended up walking about an hour pulling heavy luggage otherwise we would have had to wait an hour or more for a taxi. Next time get people transportation. Our private wine tasting was not worth our time - our hostess was more interested in helping 3 gentlemen that came in for a large order of bottles of wine. Especially since we spent the entire next day at 3 wineries. The 3 wineries were very nice. Florence was not my favorite but was nice to visit. Hotel was nice but the people that worked there were not very friendly. Then Rome - which was wonderful. We started at the Vatican and Sistine Chapel - wonderful tour - guide was excellent. Then we had a golf cart tour which was fabulous - the guide was amazing!!! We visited Pisa which I enjoyed. Then we toured the Coliseum which was wonderful. That was the morning the Pope passed away. That tour guide was also wonderful. We then headed to Positano - my most favorite of the entire trip! EXCELLENT hotel and location!!!! Loved that we had an entire day to ourselves to walk around Positano. Our hotel was magnificent!!! Then headed to Sorrento with a stop at Pompeii. 2 hours was more than enough time there but glad we stopped. Onto Sorrento - can you say 5 STARS hotel!!! Our rooms were out of a dream! Actually both Positano and Sorrento hotels were marvelous!!! Right on the Mediterranean Sea - fabulous! I slept with my door overlooking the sea open every night!!! Sorrento was my second favorite place. We had a cooking class - which wasn’t as much cooking as I would have liked but the owner Charlie was wonderful. His winery was worth 6 bottles being shipped back to the states. Loved all the shopping and proximity to everything. Then onto Capri - enjoyed the day visiting The Blue Grotto and shopping all day. Overall, what I loved the most was that we were not jammed all day with multiple tours. We had about one a day and some days with none so we were able to see the sights but also have our own time to do what we wanted. The trip was a trip of a life time and I enjoyed everything about it. Thank you!!!!
Loved the efficiency of the taxi service, that was part of our tour. The drivers were on time and very professional! Having greeters when we arrived into the different cities on our tours was such a nice addition to our experience. It allowed us to relax and know we were in good hands and didn’t have to worry about getting around on our own. The golf cart tour with Sam in Florence was so much fun and interesting. We also really enjoyed our tour guides Rosella, Max, and David in Rome! We really enjoyed the hotels in all the cities we were booked. They were located in great areas, central to interesting sites! I would definitely book another tour with Ciao tours !
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We loved our customized tours that they arranged for us.
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Ciao Italy built a very personalize agenda focused on items that we wanted to experience while in Rome and the Amalfi Coast. Kudo's to their car service employees, all were respectful (showed up early and walked us to our final location). Our cooking class, our wine tasting, our tours were completed by top notch professionals. I highly recommend their services.
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My clients absolutely love everything about the tours that you have helped me to arrange for them. I would never look anywhere else for Italy except Ciao.
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Trip to Venice, Florence, Cinque Terre and Rome: All the hotels were central to sites and had wonderful breakfasts. Transfers were seamless, on time and with pleasant staff. Tours were top notch
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Sindi was so great to work with, as well as the other staff I spoke with.
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I have worked with Fabiana on a few trips; she goes far above and beyond with her attention to trip details. She responds quickly, even when she is dealing with a personal emergency. Tina, their manager, is also on top of all things. I highly recommend Cio Italy Tours. You will be happy you chose them.
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We had an amazing experience with Ciao Italy Tours. This was our first time in Italy so you never know what to expect. Every experience was spot on. We never had to wait or wonder if we were in the correct place. All of the guides we met were so friendly, warm, inviting and knowledgeable. When our flights were delayed and we ended up missing connections they were quick to reach out to make sure they had all updated info for our arrival. They were amazing and went above and beyond to make sure we had the trip of a lifetime!
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Excellent attention to detail! Sindi & Renee are exceptional to work with!
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All of our guides and assistants were reliable, courteous and helpful. Most guides provided interesting tidbits and back stories on our tours. We found it assuring to have assistance navigating from one activity to the next. Additionally, the office staff was readily available and able to make new arrangements for us when we got off our train at the wrong station.
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I have used Ciao for all of my Italy bookings. Very knowledgeable, helpful, and always make great recommendations.
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every step of the trip was perfect. The cars and travel arrangements really helped me stay on time and safe. The drivers were wonderful and extremely helpful. The cars were clean and comfortable. Divers were waiting for me at every stop.
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I have been working with Ciao Italy Tours for a while now and always have a great experience. Stefania was such a wonderful help with my family of 34 traveling to 3 different areas of Italy. Her attention to the details needed in organizing this perfect and amazing family vacation was so greatly appreciated! Thank you!
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We would highly recommend Ciao Italy in planning your trip to Italy! This was our first trip to Italy from the USA and my husband’s first trip to Europe. Our driver was there to meet us at the airport upon arrival pointing out different sites along the way to our hotel. Trains and schedules were easy to follow. Our tours and guides were fantastic! Each guide was a native to the area we visited and gave us the experience of living like a local. And each tour provided us with a taste of the different sections of Rome. And all guides were experts in what they were showing us. Highlights include Vatican Museums and all the significant pieces of art. By explaining the Sistine Chapel before we went in we could experience it with the silence and respect one should do when entering this Chapel. Our guide to the Uffizi in Florence was a native to Florence and an art history major and her expertise and knowledge of the various paintings and rooms brought those pictures to life. The guides navigated us through all the construction for the jubilee and still were able to show us all the Piazzas and Fountains. The cooking class was phenomenal and gave us hands on experience of shopping in the market for our ingredients as well as making the food. He even treated us to breakfast as we walked to the cooking studio! We can’t wait to return to Italy and will definitely be using Ciao Italy to plan our next visit!!!🇮🇹❤️😃
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We were extremely happy with with our tour of Italy arranged through Ciao Italy. All of the hotels were in wonderful locations with beautiful breakfasts. The included transfers were always on time, clean and exactly where they said they'd be. Porter service, where planned, was very helpful. Train tickets and schedules were easy to follow and the reserved seats were in an excellent class of service. I found them very easy to work with.
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My husband and I had the most amazing trip to Italy with the help of Ciao Italy Tours. We spent 3 weeks in Rome, Venice, Tuscany and the Amalfi Coast. Every hotel, tour and transportation was 100% exceptional and stress free. Could not have been more perfect!
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Our trip to Italy was absolutely incredible and we are extremely grateful for Robyn Crist and Ciao Italy tours for making this the perfect trip for our 30 Th anniversary! Everything from the hotels,tours and recommendations were spot on. We will be calling to book with them again next time! Thank you, Holly and Bobby Wright
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