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Credit Acceptance Corporation

ClaimedCollecting reviews

221 reviews

4.4221 reviews
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About Credit Acceptance Corporation

Data updated
Website
creditacceptance.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
221 reviews
Replies to negative
12% (3/26)
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About this business

Since 1972, Credit Acceptance has offered automobile dealers financing programs to help them sell vehicles to consumers, regardless of their credit history. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing.

Written by the business, not verified by us.

Is Credit Acceptance Corporation legit?

Credit Acceptance Corporation (creditacceptance.com) has a 4.4 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 12% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and exceptional support team for going above and beyond to resolve issues quickly and professionally. People also find the online payment options very simple to use and genuinely appreciate the convenience of flexible payment schedules tailored to their needs. However, some customers also noted that the interest rates are quite high and wished the business offered better refinancing options for loyal clients. Others mentioned experiencing difficulties when trying to reach support agents by phone and receiving frustratingly frequent calls regarding their monthly payments.

Auto-generated from all reviews of this business. For reference only.

What people say

T
TAMMY ELLIS · 1 review · Verified · Experienced 2026-07-27 ·

You gave me a chance to buy a used car…

You gave me a chance to buy a used car for a low payment t based on my income and is a real deal for Me

M
Michael Millhouse Milldoo Mill · 2 reviews · Verified · Experienced 2026-07-31 ·

Helping Hands is great and a necessary…

Helping Hands is great and a necessary tool in the battle against a credit system which is rigged to keep the borrower down and paying more for everything.

J
JUSTIN THOMAS · 1 review · Verified · Experienced 2026-07-27 ·

Great company

Great company, really helped when I needed a new vehicle,I would not have been able to get it without them,and I have a low monthly payment.

D
DAWN SMITH · 1 review · Verified · Experienced 2026-07-27 ·

The easiness of making my payment…

The easiness of making my payment online was great. The website was simple to navigate. This has been a great company to finance with. The only negative I would say is not being able to move a payment to the end of your loan when in a tough spot.

P
PAUL HAHN · 1 review · Verified · Experienced 2026-07-27 ·

My experience was quick and easy

S
SALVADOR TREJO · 1 review · Verified · Experienced 2026-07-27 ·

The service is very good and the…

The service is very good and the attention good 👍

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EDITH STALLINGS · 1 review · Verified · Experienced 2026-07-27 ·

The payments arrangement were great!

K
KAREN STEWART · 1 review · Verified · Experienced 2026-07-27 ·

Quick

Quick. And easy to deal with.

K
Kathy Lashon Favors · 2 reviews · Verified · Experienced 2026-06-08 ·

Very upstanding and great customer…

Very upstanding and great customer service

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WASMAN LAFORTUNE · 1 review · Verified · Experienced 2026-07-27 ·

You are a very good company if someone need a Loan to sign contract with.

This company did averything right to me , You are one of the number 1 company in US.

S
Shelly · 2 reviews · Verified · Experienced 2026-07-27 ·

When I was first applying for credit to…

When I was first applying for credit to get my car I didn’t have alot of options. I put down $2500 to go towards the loan of car. The interest rate that was charged is huge, it makes it very difficult to pay it off. This was a used car I’ve had for 3 years, I still owe 10,000 on it. The car is only worth $4,500. It has 165,000 Miles on it. I can’t trade it in due to the negative equity. I haven’t missed a payment. I would like to have a lot less interest rate, or make some kind of compensation due to the exuberant interest rate. With that being said, you have been easy to work with. But please do something about this interest rate so I can trade it in. I would like to at very least come out even and not have to carry $10,000 onto a new loan. Thank you Shelly

A
ARNOLD TAYLOR · 1 review · Verified · Experienced 2026-07-27 ·

Good 😊work.

J
JIMMIE BURGE · 1 review · Verified · Experienced 2026-07-27 ·

The person I spoke with was not…

The person I spoke with was not friendly at all. Their customer service could use some training.

S
SAMANTHA CLARK · 1 review · Verified · Experienced 2026-07-27 ·

Great customer service quick response, well spoken and very friendly

Great customer service, quick response. Answered promptly.

B
Barry Shepard · 2 reviews · Verified · Experienced 2026-07-27 ·

The ease of use

J
JACK GLASPIE · 1 review · Verified · Experienced 2026-07-27 ·

Easy to deal with great bunch of people

A
AMANDA HILL · 1 review · Verified · Experienced 2026-07-27 ·

I reccomend credit acceptance!!

Credit Acceptance is great overall for auto loans and they will work with you on your payments and everything

D
DANIEL DEANDA · 1 review · Verified · Experienced 2026-07-27 ·

It kosher

Was easy to get approved

S
Shopper · 3 reviews · Verified · Experienced 2026-07-27 ·

Smooth process from start to finish

Smooth process from start to finish. So far so good!

K
KYLE RICE · 2 reviews · Verified · Experienced 2026-07-27 ·

Just overall a great company

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