I have no complaints.
I've had no complaints overall. The only difficulty I've had is trying to see my loan balance online.
About Credit Acceptance Corporation
Data updated- Website
- creditacceptance.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 221 reviews
- Replies to negative
- 12% (3/26)
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About this business
Since 1972, Credit Acceptance has offered automobile dealers financing programs to help them sell vehicles to consumers, regardless of their credit history. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing.
Written by the business, not verified by us.Is Credit Acceptance Corporation legit?
Credit Acceptance Corporation (creditacceptance.com) has a 4.4 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 12% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and exceptional support team for going above and beyond to resolve issues quickly and professionally. People also find the online payment options very simple to use and genuinely appreciate the convenience of flexible payment schedules tailored to their needs. However, some customers also noted that the interest rates are quite high and wished the business offered better refinancing options for loyal clients. Others mentioned experiencing difficulties when trying to reach support agents by phone and receiving frustratingly frequent calls regarding their monthly payments.
Auto-generated from all reviews of this business. For reference only.What people say
Is perfect 👌 🙌 💕 👍
Excellent business
Everything about your business that I have experienced has always been of excellent quality to representatives are so very professional and I just thank you for allowing me to be a customer with credit acceptance and I'll look to continue to do business with you in the new future
It’s ok
It’s ok. Except the emails saying that my insurance is not up-to-date. My insurance is never lapsed. It’s always up-to-date. I pay it every month just like I make your payment every month. Maybe you need to check records before you send emails saying someone doesn’t have insurance.
Grace abounds if you have faith.
The interface with Credit Acceptance is outstanding, simple to use via the web. But most of all, with a low credit score, due to not needing credit for years depleted my credit score to very low, yet, Credit Acceptance took a chance of me. I am ahead on payments as of now by two months, and intend on keeping this going. Hence, We both are in a Win-Win situation of which I am grateful to the LORD Jesus giving the Glory to him for making it all happen.
They giving me a chance on my car…
They giving me a chance on my car payment when I got played off from work and in between jobs they really really understand my problem and work with me and given me a chance so now iam almost done paying off my car 🚗 note
Every CSR I've ever spoke with has been…
Every CSR I've ever spoke with has been nothing but nice and pleasant. So I have had the best experiences when I call.
Being Professional
Easy payment options and good customer…
Easy payment options and good customer service
Them letting me know when my payment is…
Them letting me know when my payment is due
Reasonable
I have worked with you for at least a decade with other vehicle loans,you have always been understanding . So thank you
i’m happy
thank you so much
Great customer service
Never again worse business ever
They accept me
Building my credit
Absolutely unwilling to work with me or even hear me out.
Absolutely unwilling to work with me. I've been a faithful customer, always on time and calling in advance when I was a day or so late, always. I knew my request would be approved or denied, but being denied the chance to share my circumstances was unfortunate and felt like poor customer service. Very disappointed in Credit Acceptance.
I received a vehicle it needs heavy…
I received a vehicle it needs heavy work on it but I still have to pay a car note for a car I can’t drive
Excellent service
Customer service very experienced
I really appreciate yall .thank you
CA 8s best
CA, is excellent, I have my automatic pay so it was a breeze,
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