About Credit Acceptance Corporation
Data updated- Website
- creditacceptance.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 221 reviews
- Replies to negative
- 12% (3/26)
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About this business
Since 1972, Credit Acceptance has offered automobile dealers financing programs to help them sell vehicles to consumers, regardless of their credit history. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing.
Written by the business, not verified by us.Is Credit Acceptance Corporation legit?
Credit Acceptance Corporation (creditacceptance.com) has a 4.4 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 12% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and exceptional support team for going above and beyond to resolve issues quickly and professionally. People also find the online payment options very simple to use and genuinely appreciate the convenience of flexible payment schedules tailored to their needs. However, some customers also noted that the interest rates are quite high and wished the business offered better refinancing options for loyal clients. Others mentioned experiencing difficulties when trying to reach support agents by phone and receiving frustratingly frequent calls regarding their monthly payments.
Auto-generated from all reviews of this business. For reference only.What people say
Great customer service
They are very helpful and I can get on the app with no problem
Great experience
Very helpful
Perfect way to pay
I love that I can split my car payment into two payments per month, instead of in all one lump sum.
I would like to take my pay down some…
I would like to take my pay down some can you help me with that please 🙏 can you respond back to me please.
No Better Place !!
The seller was very nice, and enjoyable to talk with. We felt very relaxed and comfortable. There was no pushing on sales , but at the same time ; ensured you he'll help you in anyway. Overall ; the purchase was Great !!!
Great working with you.
CSR was knowledgeable
CSR was knowledgeable, respectful, kind, and guided me on exactly what to do. Process went exactly as expected. CSR was on point with everything, making it easy to get help.
Hassle free,plan and simple.
Fast fast fast fast fast fast fast fast…
Fast fast fast fast fast fast fast fast fast
The out rages percentage rate .
I enjoy the experience of having all…
I enjoy the experience of having all the information for my account is on the app where I can easily access any data I need as well as pay my bill and contact the company directly if I want. I also like that I can set up the direct payments if I want.
Great customer service
GOOD TO DEAL WITH
❤️❤️❤️❤️❤️❤️I love it here
❤️❤️❤️❤️❤️❤️I love it here, the one and only
Customer service
I like the understanding of the workers
The ease of making payments by auto pay.
favourable payments and easy…
favourable payments and easy application process
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