Since 1972, Credit Acceptance has offered automobile dealers financing programs to help them sell vehicles to consumers, regardless of their credit history. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing.
Written by the business, not verified by us.Credit Acceptance Corporation (creditacceptance.com) has a 4.4 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 12% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and exceptional support team for going above and beyond to resolve issues quickly and professionally. People also find the online payment options very simple to use and genuinely appreciate the convenience of flexible payment schedules tailored to their needs. However, some customers also noted that the interest rates are quite high and wished the business offered better refinancing options for loyal clients. Others mentioned experiencing difficulties when trying to reach support agents by phone and receiving frustratingly frequent calls regarding their monthly payments.
Auto-generated from all reviews of this business. For reference only.Just like clockwork, the ability to have on time payments taken directly from your source to avoid missing a payment or getting a late fee and calls has been the best option for me. My credit rating went up a bit too for being on time.
I was double charged a couple of times besides that everything ok.
The process was simple and fast. Credit Acceptance had me in a vehicle in 1 hr after finding the right vehicle.
Have never been unable to answer my question
Reasonable and understanding the best way to go about this process because Credit Acceptance works with your bank and your schedule thank credit acceptance
Understanding & excellent customer service
This company help me when no one else would .
When I needed help with a situation they helped and solved
Haven’t had any problems, easy app to use, and update everything. Like the reminders.
They've been great with working with me. I'll be returning my next purchase for sure!
Nothing went wrong . I wish the interest and note was a little lower.
The best people I have ever worked with and will do it again
They financed a car for us when nobody else would
I really wanted to speak with a representative but the AI was rather persistent and ultimately was able to help me that was a great experience for me
While I appreciate you being there to provide a loan when I needed the extreme gouging of the percentage should be adjusted overtime when someone pays on time.
Great customer service support! Friendly and helpful
Payment reminders are great, thank you.
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