Greatful
Credit Acceptance customer service was very helpful anytime I called ,they gave me a chance when I needed a car ,I am very greatful for them.
About Credit Acceptance Corporation
Data updated- Website
- creditacceptance.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 221 reviews
- Replies to negative
- 12% (3/26)
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About this business
Since 1972, Credit Acceptance has offered automobile dealers financing programs to help them sell vehicles to consumers, regardless of their credit history. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing.
Written by the business, not verified by us.Is Credit Acceptance Corporation legit?
Credit Acceptance Corporation (creditacceptance.com) has a 4.4 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 12% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and exceptional support team for going above and beyond to resolve issues quickly and professionally. People also find the online payment options very simple to use and genuinely appreciate the convenience of flexible payment schedules tailored to their needs. However, some customers also noted that the interest rates are quite high and wished the business offered better refinancing options for loyal clients. Others mentioned experiencing difficulties when trying to reach support agents by phone and receiving frustratingly frequent calls regarding their monthly payments.
Auto-generated from all reviews of this business. For reference only.What people say
Everything was good.
By not blowing up my phone 5× a day I…
By not blowing up my phone 5× a day I am caught up on my payments and only agree on making a one time a month payment of 360.00. So please don't ask me to pay more than that. I am not a rich man. I have a minimum wage job and am doing the best I can. So until the consistent harassment stops from this company. One star is all you will get until I have a better experience with yall. Thank you
I love being a customer with this…
I love being a customer with this company
Very friendly and great customer…
Very friendly and great customer service. Answered all my questions very clearly.
High interest
Its been great i can not complain…
Its been great i can not complain thanks.
I love my new car and the monthly…
I love my new car and the monthly payments are great! The company has been great to work with. I'm very satisfied
They are easy to deal with and dont…
They are easy to deal with and dont complicate things
Keeping me updated and reminding me on…
Keeping me updated and reminding me on due date.
You got me financed
You got me financed, I appreciate that but the price of the vehicle went up and the interest rate is super high. It makes it hard for people to reestablish themselves.
Sending me emails and putting their…
Sending me emails and putting their trust in me to be a loyal customer to them.
Great
Great service
Very understanding
Very understanding, and helped me through my situation to keep my vechi8
It is convenient and easy to pay your…
It is convenient and easy to pay your payment even after business hours.
They were great giving me a loan when I…
They were great giving me a loan when I needed one the most.kept me in my budget range.plus setting up payments are easy.very happy to be able to work with a great company and awesome crew of people. Thank you!
No problems with company
No problems with company. The only thing is they don't offer refinancing.
Gave me an opportunity to not only…
Gave me an opportunity to not only purchase my vehicle, but never gave up on me when I fell behind. Hopefully we will continue to work together in many years to come. Thank you!
You are giving me the chance to prove…
You are giving me the chance to prove that I canmake my payments on a loan for a vehicle
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