they gave me the worst interest rate…
they gave me the worst interest rate i’ve ever seen. and they don’t “do” refinancing. total joke of a company. paid $2,000 in car payments in 4 months and only knocked $100 off my balance. hate this place.
About Credit Acceptance Corporation
Data updated- Website
- creditacceptance.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 221 reviews
- Replies to negative
- 12% (3/26)
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About this business
Since 1972, Credit Acceptance has offered automobile dealers financing programs to help them sell vehicles to consumers, regardless of their credit history. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing.
Written by the business, not verified by us.Is Credit Acceptance Corporation legit?
Credit Acceptance Corporation (creditacceptance.com) has a 4.4 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 12% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and exceptional support team for going above and beyond to resolve issues quickly and professionally. People also find the online payment options very simple to use and genuinely appreciate the convenience of flexible payment schedules tailored to their needs. However, some customers also noted that the interest rates are quite high and wished the business offered better refinancing options for loyal clients. Others mentioned experiencing difficulties when trying to reach support agents by phone and receiving frustratingly frequent calls regarding their monthly payments.
Auto-generated from all reviews of this business. For reference only.What people say
The app is quick and easy to use
Easy to make my payments and see how…
Easy to make my payments and see how much I owe
Customer Service
Very professional and respectful
Pleasant so far.
Very easy to navigate and access everything. Only thing wrong is you can access messages in the app but overall pleased with this company.
Amazing great
Whole experience
Very rude
Very rude, nasty, and unprofessional customer service.
To high apr ridiculous
Very helpful I needed to change my …
Very helpful I needed to change my payment due date to the 1st and here did
Payment is always requested on time
Excellent company to work with
Excellent company to work with. Low payments. Low downpayment. Fast approval!
I haven't had any problems with paying…
I haven't had any problems with paying my note. They have always been very helpful.
Credit Acceptance worked with me when I…
Credit Acceptance worked with me when I had my surgery. I appreciate them for working with me. Customer service is always friendly. Thank you all
Can’t complain I like the service
Customer service was very helpful
Fast easy approval reasonable rates
They work with you when unable to…
They work with you when unable to payment. Understand personal effect happens.Reminder update helpful.Not one bearing.
Easy to get accepted
It was easy to get the loan and the web site makes it easy to make payments
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