Easy to use app keeps me up to Date on…
Easy to use app keeps me up to Date on all Payments .
About Credit Acceptance Corporation
Data updated- Website
- creditacceptance.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 221 reviews
- Replies to negative
- 12% (3/26)
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About this business
Since 1972, Credit Acceptance has offered automobile dealers financing programs to help them sell vehicles to consumers, regardless of their credit history. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing.
Written by the business, not verified by us.Is Credit Acceptance Corporation legit?
Credit Acceptance Corporation (creditacceptance.com) has a 4.4 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 12% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and exceptional support team for going above and beyond to resolve issues quickly and professionally. People also find the online payment options very simple to use and genuinely appreciate the convenience of flexible payment schedules tailored to their needs. However, some customers also noted that the interest rates are quite high and wished the business offered better refinancing options for loyal clients. Others mentioned experiencing difficulties when trying to reach support agents by phone and receiving frustratingly frequent calls regarding their monthly payments.
Auto-generated from all reviews of this business. For reference only.What people say
you taking my payments out so smoothly…
you taking my payments out so smoothly when it’s dur
Very user friendly and I am greatful…
Very user friendly and I am greatful that I am on an autopay plan, because I have alot going on in my life right now and it is one less thing that I have to worry about keeping straight. Thank you all for all you do. Keep up the good work guys!
The customer can wait.
Customer service is lacking. Zero care for customers. The wait for a “human” automaton is ridiculous and there is “nothing they can do” because everything is “policy”. The app is clunky and outdated and set up to deceive the customer.
So far so good 👍
Always helpful and friendly.
Grateful
Y’all are always professional and kind and understanding. I have been going through a lot y’all work with me.
Very reliable person
As of right now im very satisfied
Love the service
Made everything easy
It was quick and able to be done
It was quick and able to be done. Was able to get online quickly and setup payments way before it was due.
Good
It's great customer service
Win. Win.
I pay my bill on time every month and y'all don't harass me. Win win situation. 😁
The customer service was very helpful and explained everything in detail.
Everything was explained in detail and Customer service did great.
Odd reception neither friendly nor…
Odd reception neither friendly nor interested in my questions
Application is fast and easy
It was a very quick and easy process and fair
Fast customer service and very helpful…
Fast customer service and very helpful for beginners i really appreciate the customer service support techs. Payment options are easy to use and friendly support services i would highly recommend to all my family friends and coworkers thank you.
Easy to work with and website is awesome
You were there when I needed help
The customer service is amazing and the…
The customer service is amazing and the payments are easy to pay and if you need assistance there is always someone to help.
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