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Restaurants & Bars

DoorDash

203 reviews

1.1203 reviews
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About DoorDash

Data updated
Website
doordash.com
Category
Restaurants & Bars
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
0% (0/197)
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About this business

Best local restaurants now deliver. Get breakfast, lunch, dinner and more delivered from your favorite restaurants right to your doorstep with one easy click.

Is DoorDash legit?

DoorDash (doordash.com) has a 1.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 94% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Consumers frequently complain that food orders arrive extremely late, get delivered to the wrong address, or contain missing items that never get replaced. Buyers also struggle to get fair refunds when things go wrong, noting that customer support agents are unhelpful, repetitive, and difficult to deal with. The minority of people were satisfied with the service, mentioning a convenient restaurant selection and generally quick delivery times for their meals. Some reviewers also noted friendly drivers who handle food items carefully and prompt assistance from support when addressing occasional problems.

Auto-generated from all reviews of this business. For reference only.

What people say

D
DaveUnited States · 6 reviews · Experienced 2026-07-15 ·

Charged for DoorDash Passs Multiple Times without Signing Up

Their service has been okay but their DoorDash pass is a complete scam. It seems they automatically enroll you in it unless you opt out. I don't see how they get away with this. Shame on me for not checking my credit card bill but I got $60 in charges over about 8 months for a pass I never used. I will never use DoorDash again. This happened previously on my corporate card but I noticed it right away and got it reversed.

B
Bianca Leeper美国 · 1 review · Experienced 2026-07-13 ·

Doordash is trash

Doordash is trash. My daughter placed an order for a specific time and it went out for delivery 2 hrs sooner than the scheduled time she requested. She has a video of the driver taking a picture of the order and him picking it back up and leaving with it. Doordash refused to refund her money back.

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