The color has been perfect for many…
The color has been perfect for many years now. Very happy with the product and service.
About eSalon
Data updated- Website
- esalon.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (19/19)
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About this business
At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colorists at our Los Angeles Headquarters, our award-winning custom hair color takes into account your unique needs to create your color, your way. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our quiz, our licensed colorists get to know you and your color goals before crafting a completely customized hair dye, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your shade (our patented customization technology can adjust your hair color down to a ¼ of a shade) or want to learn how to get the best gray hair coverage, our professional colorists are here to help. It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colors and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia.In addition to our custom Color Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative color care (like toning treatments and at-home highlighting kits). Connect with a colorist today and start crafting your unique shade.
Written by the business, not verified by us.Is eSalon legit?
eSalon (esalon.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the exceptional quality of the hair coloring products, noting how remarkably simple the application process is at home and how soft their hair feels afterward. People also appreciate the thoughtful personalized consultations and the wonderful support provided to achieve the exact shade they want. Some reviewers were not happy with the longevity of the results, mentioning that the color fades too quickly or fails to cover stubborn grays properly over time. A few consumers also experienced difficulties with specific shades not matching their initial expectations or desired tones.
Auto-generated from all reviews of this business. For reference only.What people say
I've been with Esalon for about 4-5…
I've been with Esalon for about 4-5 years now!! I always went monthly to a salon but during Covid my daughter recommended Esalon. I had never done my own roots!! Esalon stylist worked with me to get the perfect color, I initially sent them a pic! Over time I've needed to have my color tweaked for less or more of a color and my formula has always been great! Their customer service is excellent. Thanks Esalon!!
Make it so easy with the auto shipping. I never have to worry about ordering. Just arrives.
Make it so easy with the auto shipping
I gave the review five stars because…
I gave the review five stars because the quality of the product is very high. My hair looks and feels great after I color it. Finally, I get so many compliments on my hair color! People always think that I went to a salon.
I have been using salon color for years…
I have been using salon color for years now and my hair looks great!
I love that the color is very…
I love that the color is very consistent and that it is multifaceted. I get so many compliments and that always feels nice.
Great color.
The color experts have followed my…
The color experts have followed my wishes perfectly!
Best color!!
Products are great! I have been using the made to order color for over 10 years. Customer service is great. Very rarely needed them but when I do they are always helpful. I get complements on my color all the time even from my hair stylists.
Great expeconvenience and great quality.
Great experience when I needed to change color or move shipping. The product is much better than drug store brands. They also provide other products that can easily be added or removed from order. Super convenience and great quality.
Great color with no harsh ammonia
Great color with no harsh ammonia. The product is always delivered on time.
Great products and easy directions to…
Great products and easy directions to color hair.
Better than salon
Esalon color is easy to apply and covers grays great. My hair is healthy. Because my hair naturally has a variation of color, the dye does not look flat. It shines. Best if all,my hair stylist said she could not do better!
Control Freak
I am always scared to leave my hair color in someone else's hands. With your haircolor, my hair always looks natural and well blended and is very simple to apply.
Timely and Quality Oriented
My order always arrives on time and the product quality is excellent. I have also ordered the highlight and it is beautiful!
Sending products on time
Easy to do business with eSalon never…
Easy to do business with eSalon never have a problem
Very easy & convenient! Esalon has made taking care of my hair…
Esalon has made taking care of my hair so easy. I don’t have to think about it. I get my color in the mail & apply it whenever I have time. They sent me all the tools I need to get it done & the instructions are easy to follow. It’s also very easy to change your color if you want. After the first few times I decided to go a little lighter. I chose what I wanted & was sent the new shade on my next delivery.
I've been with ESalon since 2014
I've been with ESalon since 2014. I couldn't be in BETTER HANDS with my hair color. I loved the fact that they wanted pictures and consulted with me via email to formulate my color, and boy did they do a GOOD JOB. The very next day, I colored my hair, and I received a compliment from a coworker. I knew ESalon, and I would be friends for a long time, and so it is, it's 2026 now. Every so often, I contact them, and we tweak the color. <3
I love Salon
I love Salon! Its easy on my hair never harsh. Always on time.the color is always the same so I don't look funny. With a different color.
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