Fast ; correct ; easy to choose
booking process
Reply from eSky Travel2026-05-29
Hi, great to hear from you! Have a great trip :) Best regards Magda
About eSky Travel
Data updated- Website
- esky.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 181 reviews
- Replies to negative
- 100% (90/90)
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About this business
All cheap and regular airlines in one place. Certified partner of IATA. Discover undiscovered places with us!
Is eSky Travel legit?
eSky Travel (esky.com) has a 2.9 out of 5 rating on OK.one, based on 181 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 49% rate it 4 stars or higher while 48% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Refund. Last updated 2026-08-31.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers found that the initial process of booking was often simple and straightforward, with some people noting the ability to access flight and hotel information easily. People also mentioned successfully securing desired flight combinations and finding options that were more competitive for checked baggage. However, there are significant concerns regarding financial issues and service reliability for some consumers. Some reviewers reported being charged significantly higher costs than when booking directly, or facing hidden fees and being unable to secure promised refunds. A few other people also felt issues arose when trying to modify bookings or deal with non-responsive staff during problems.
Auto-generated from all reviews of this business. For reference only.What people say
Very easy to use and linked to Ryanair…
Very easy to use and linked to Ryanair which seems a bonus
Reply from eSky Travel2026-05-29
Hi, thanks for the positive feedback, we will recommend ourselves for the future :) Best regards Magda
Excellent service as always
Reply from eSky Travel2026-05-28
Hi, thank you for your feedback! It means a lot to us. We are glad you are travelling with us. Best regards Magda
Absolute con of a website
Absolute con of a website. Like many other people, booked for Ryan Air where the edit the website to look like ryan air. Booked flights and paid including admin fee. Only when I received the email from esky instead of ryanair did I realise my mistake. Ask them to cancel straight away or at least refund me of admin fee but of course customer service will do very little. Will take the website to european travel commission for its behaviour.
Reply from eSky Travel2026-05-25
We would like to kindly clarify that our website is clearly marked with the eSky logo and includes all relevant information indicating that bookings are made through our platform, not directly with the airline. We operate as a booking intermediary, which is also clearly stated in our terms and conditions and throughout the booking process.
Thank you so much
Thank you so much! Great work!
Reply from eSky Travel2026-05-25
Super! Thank you for your kind words. Have a great trip and feel free to help if needed. Best regards Magda
Be very careful booking through eSky
Be very careful booking through eSky. I believed I was booking directly with the airline after finding the flight through Google/Skyscanner, but the final price ended up being about $100 higher than booking directly with the airline itself. I contacted customer service within minutes of booking to request cancellation after realizing the pricing difference, but was told only a partial refund was possible because the ticket had already been issued. Customer service was polite, but the pricing and booking flow felt misleading and the ticket was issued extremely quickly before I had a realistic opportunity to correct the mistake. I did not add any value added services, so they basically took $100 for booking on their website... what a scam. I would strongly recommend comparing the final checkout price directly with the airline before purchasing through this platform.
Reply from eSky Travel2026-05-25
We would like to kindly clarify that our website is clearly marked with the eSky logo and includes all relevant information indicating that bookings are made through our platform, not directly with the airline. We operate as a booking intermediary, which is also clearly stated in our terms and conditions and throughout the booking process.
Good experience happy
Reply from eSky Travel2026-05-25
Hi, thank you for your feedback, have a great trip. Please feel free to contact us if you need any assistance. Best regards Magda
Easy way to find flights.
Reply from eSky Travel2026-05-25
Hi, thanks for the positive feedback, we will recommend ourselves for the future :) Best regards Magda
Terrible Service and Policies
Booking 3638109740 Avoid this travel service at all cost. They are scammers ! I mistakenly used their website thinking it was Finnair as it showed up in a Google search. Stupid of me. They tack on a lot of charges. I could not add additional baggage through their website or through Finnair. Customer service also could not add baggage. I used their website thinking chatbot and inquired about cancelling the flights and it informed me I could only get half in refund inspite of my flight being almost fully refundable. I understand the extra services can’t be refunded but not the airline fee. It then mistakenly went ahead and Cancelled my flight. I was informed of this by email. So now I’m short €1,700 and hopefully can get back half. They are scammers ! I booked the same flight using Expedia and for the same price got a fully refundable flight and 2 extra checked in luggage plus priority boarding etc.
Reply from eSky Travel2026-05-21
Hi! We are already working on your case. Please be patient and we will get back to you soon. Kind regards, Magda
Prompt
Prompt, clear, efficient, informative, hope the check in online to be similarly
Reply from eSky Travel2026-05-25
Hi, thank you for your feedback, have a great trip. Best regards, Magda
100% scam
100% scam . How this company haven’t been taken down??? My son was trying to buy tickets from SP to Rio, Esky was much cheaper I tried to explain that looked like a scam and he didn’t believe, the tickets offered were £45 he bought 3 tickets after giving his bank details they send an alert about a price increase and tried to charge him over £600 😂😂 I’m glad he didn’t have enough money ! But I’m keeping my eyes opened because I do believe they will try to take money … M A S S I V E S C A M M E R S
Reply from eSky Travel2026-05-21
Hi, we do not have any data to find your booking. Please write to us using the contact form at https://linktr.ee/eskycontact and include the passenger's name, booking reference number and the email address used to make the booking. This will help us to assist you. Kind regards, Magda
Good staff and friendly
Good staff and friendly. and also good price. thanks
Reply from eSky Travel2026-05-21
Hi, thanks for the positive feedback, we will recommend ourselves for the future :) Best regards Magda
Great thanks again
Reply from eSky Travel2026-05-20
Hi, glad we could help you. Have a nice day, Magda
I had trouble with importing my booking…
I had trouble with importing my booking number, each and everyone of the eSky staff were super helpful in guiding me. I couldn't believe how quickly they responded to my panic mail questions. I will be forever grateful for the help, nice to deal with a company that doesn't keep you waiting for hours.
Reply from eSky Travel2026-05-20
Hi, thanks for the nice review. Yours sincerely Magda
God service 👍👍
Reply from eSky Travel2026-05-18
Awesome! Thank you for your kind words and have a great trip. Get in touch if you need anything, we can help. Yours sincerely, Magda
You are the Best
Reply from eSky Travel2026-05-15
Hi, thanks for the nice review. Yours sincerely Magda
Best options in booking process.
Reply from eSky Travel2026-05-14
We wish you a successful trip full of positive impressions! On behalf of our team :) Yours sincerely Magda
VERY HARD TO BELIEVE I HAVE BEEN…
VERY HARD TO BELIEVE I HAVE BEEN SCAMED,BEWARE ALL IS NOT GOOD
Reply from eSky Travel2026-05-14
Hi, we do not have any data to find your booking. Please write to us using the contact form at https://linktr.ee/eskycontact and include the passenger's name, booking reference number and the email address used to make the booking. This will help us to assist you. Kind regards, Magda
I wanted to change my flight 3-4 months…
I wanted to change my flight 3-4 months in advance, because an event that i planed to visit in Bordeaux was canceled. After talking with AI, I was told that it can not be done even for the flight within company - because it depends on Lufthansa only, whose flight I have booked. At Lufthansa, they told me that it's only about eSky! After I have sent them at eSky an email response from Lufthansa, they promissed to answer at earliest, but did never! And that flight, they refesed to change at February is still one month in advance, it's on July ! And it is important - I did no ask for money return, just change to another flight within company
Reply from eSky Travel2026-05-13
Hi, what you are writing about is due to airline procedures. You can write to us using this form: https://linktr.ee/eskycontact. Select the appropriate category and topic and we will look into it. Best regards, Magda.
I booked a flight which was cancelled and esky refunded me only a third of the price
I booked a flight and the airline cancelled the flight. I paid a new ticket with a new airline much more expensive because it was a late ticket. The initial ticket cost me 364 and esky refunded me only 103
Reply from eSky Travel2026-05-13
Hi, what you are writing about is due to airline procedures. You can write to us using this form: https://linktr.ee/eskycontact. Select the appropriate category and topic and we will look into it. Best regards, Magda.
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