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ExtremeTerrain.com

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174 reviews

4.1174 reviews
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About ExtremeTerrain.com

Data updated
Website
extremeterrain.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
174 reviews
Replies to negative
94% (32/34)
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About this business

We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain

Is ExtremeTerrain.com legit?

ExtremeTerrain.com (extremeterrain.com) has a 4.1 out of 5 rating on OK.one, based on 174 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the website for being extremely easy to navigate, making the online shopping process smooth and efficient. Consumers also highlight the helpful customer support team, noting that representatives provide valuable technical knowledge and quick assistance whenever needed. Many buyers are consistently and thoroughly satisfied with the diverse product selection, competitive pricing, and surprisingly fast shipping times. Some people were dissatisfied with delivery delays and receiving incorrect items during their orders. Other reviewers noted occasional issues with poor packaging that resulted in damaged merchandise and missing components upon delivery.

Auto-generated from all reviews of this business. For reference only.

What people say

My salesman Mike A

My salesman Mike A. Was phenomenal!!! He answered all my questions and was extremely knowledgeable in what would work best for me. He did not pressure sale, and that sold me . He explained numerous products I asked about, was prompt on returning my calls, and was very polite ! I will definitely do business here again !! Our seats came in today and have already been installed , I am extremely satisfied. Thank you for having a great team and quick shipping !

All orders I've placed have been…

All orders I've placed have been excellent on ordering, shipping, tracking, all have been great replying to questions, technical support is very helpful. BUT,,this time shipping seems to have issues. Nowhere was there notification that the second half of delivery had to be signed for. Now I'm forsed to waste a whole day waiting for second try at delivery from a non FedEx (contracted) driver that didn't even knock. Stuck sticker and left. FedEx has been impossible to communicate with. Not happy.

Reply from ExtremeTerrain.com2026-06-16

Hello Andrew, Thank you for your recent order and for taking the time to share your experience with us. We are sorry to hear that you had to take time to wait for FedEx to deliver the front shocks that you recently ordered from ExtremeTerrain. We normally do not require a signature unless it is an item like Supercharger. These shocks shipped to you from the manufacturer and unfortunately they were the ones who noted that a signature was required. We are unable to know ahead of time if the item would require a signature, unless it is a freight or high dollar item. We do understand that this was a frustrating inconvenience for you and due to this situation, we issued a credit to your ExtremeTerrain account. This credit can be used on a future order and is valid until 9/30/2026. IF you have any questions or concerns, please contact us and we will be happy to assist you. Thank you, Amy

Ordered a bra for my Jeep Wrangler

Ordered a bra for my Jeep Wrangler. Took 2 weeks to arrive. Missing a small plastic hook for straps. Spoke to customer service a couple of times, sent pictures of missing part. Two more weeks and have yet to get feedback on replacement part or return package. They say they are awaiting response from manufacturer. Ridiculous customer service!

Reply from ExtremeTerrain.com2026-06-16

Hello Malcolm, Thank you for taking the time to share your feedback with Extreme Terrain. We are sorry to hear about the issues you experienced with you recent order for the Covercraft LeBra Custom Front End Cover (18-26 Jeep Wrangler JL; 20-26 Jeep Gladiator JT), We reviewed your order and we do see that your order was placed on 5/20/2026 and the original get it by date was noted as 6/2-6/3. We show the item was delivered on 5/31. We do apologize that you were missing components for the cover. We did receive your hardware request and on 6/9, we show our team sent an email to you confirming that the manufacturer was shipping the missing components to you. We can understand the frustration when parts are missing from your order and we do appreciate your patience while we resolved this issue for you. If you have any questions or concerns, please contact us and we will be happy to assist you. Thank you, Amy

I really want to buy from you guys

I really want to buy from you guys. Having made that statement I understand that at times we have bad or difficult days. We must understand that those who give yall money, you can't be condescending or behave in a disrespectful manner. If you don't like answering a phone get a different position. I don't mind paying 20% more than what I could buy on onlin, much cheaper.. The value of dealing with professionals and knowing the part is what is advertised is worth the money. I don't deserve to be spoken down too, no one does. Let's build a Jeep Grand Cherokee and let's have fun and cut up and enjoy the adventure. You guys have everything I need to drive the "One" . Yall may think I'm crazy, I have paperwork saying exactly that. I am about to take some great pictures. I need my Jeep to get there and back. Don't be mad when I call, I'm just working on it and I need some help. Airborne!

Fast shipping and good open box deals

Great overall experience especially when compared to other online auto parts stores. Lots of good deals from open box items and everything ships fast. Vip membership has paid for itself with all the free shipping. To compare, I ordered a part from a different site on 5/27; it’s 6/3 and it’s scheduled to arrive 6/5. I even paid for FedEx 2 day shipping! Compared to other sites extreme terrain is way better!

First order big delay and…

First order big delay and representative said it was being shipped back to vendor. Ordered another part but the website's prefilled address was wrong. Canceled order and got confirmation. Re-ordered for 1 day shipping. Order put on hold.

Reply from ExtremeTerrain.com2026-06-09

Hello Josh, Thank you for taking a moment to share your feedback with ExtremeTerrain regarding your recent experience. We do apologize for the issues that you experienced. We would like to review your order to see how we can resolve these issues. We were unable to locate an order with the information shared in your review. If you could please email your order information and a copy of this review for context to [email protected]. Once we receive this email we will be happy to see how we can assist you. Thank you, Amy

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! If you want fast and reliable service DO NOT use this company. Their customer support team is non existent and unable to communicate or solve order issues. They take your money and DO NOT deliver as promised. The worst example of online retail I have ever experienced!

Reply from ExtremeTerrain.com2026-06-09

Hello Jeffrey Michael, Thank you for your email and for taking the time to share your feedback with Extreme Terrain. We are sorry to hear that you are not satisfied with the service that you recently received and we would like the opportunity to review the situation to see if we can assist you. We were unable to confirm your order with the information shared in your review. If you could kindly send your order information and copy of this review, for context, to [email protected], we will be happy to review your concerns. Thank you, Amy

I ordered specific items to repair my jeep and received something completely different

I ordered specific items to repair my jeep well in advance of my son leaving for college. Instead of the fender parts I ordered, I received a fan shroud. When I contacted customer service they stated the right part would be shipped to me and arrive in two days. This did not happen and now the vehicle is off to college with a missing fender. This company has serious problems with quality control and is not trustworthy, if you need the right part, shop elsewhere!

Reply from ExtremeTerrain.com2026-06-02

Hello Brian, Thank you for your order and for taking the time to share your feedback with ExtremeTerrain. We were disappointed to hear that you placed an order for the Fender Flare Brace, but received a fan shroud instead. I can understand that frustration you experienced and I do apologize for the inconvenience this issue caused both you and your son. We work hard to have orders shipped both quickly and correctly to our customers, and we fell short of our goal and more importantly your expectations with this order. We show that the replacement shipped out and it shows it was delivered on 5/31. Due to this situation, we issued a credit to your ExtremeTerrain account. This credit can be used on a future order and is valid until 9/30/2026. If you have any questions or concerns, please contact us and we will be happy to assist you, Thank you, Amy

Missing parts.

Best top did not come with front bow as described and shown in description.

Reply from ExtremeTerrain.com2026-06-09

Hello Brenton, Thank you for taking the time to share your feedback with ExtremeTerrain regarding your recent order. We tried to locate your order, but we were unable to locate it with the information shared in your review. If you could kindly email your order information to [email protected] and also please add a copy of this review for context. Once we receive this information we will review your concerns and see how we can assist you. Thank you, Amy

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