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ExtremeTerrain.com

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174 reviews

4.1174 reviews
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About ExtremeTerrain.com

Data updated
Website
extremeterrain.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
174 reviews
Replies to negative
94% (32/34)
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About this business

We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain

Is ExtremeTerrain.com legit?

ExtremeTerrain.com (extremeterrain.com) has a 4.1 out of 5 rating on OK.one, based on 174 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the website for being extremely easy to navigate, making the online shopping process smooth and efficient. Consumers also highlight the helpful customer support team, noting that representatives provide valuable technical knowledge and quick assistance whenever needed. Many buyers are consistently and thoroughly satisfied with the diverse product selection, competitive pricing, and surprisingly fast shipping times. Some people were dissatisfied with delivery delays and receiving incorrect items during their orders. Other reviewers noted occasional issues with poor packaging that resulted in damaged merchandise and missing components upon delivery.

Auto-generated from all reviews of this business. For reference only.

What people say

Crossbar Hardware Missing!!

I ordered crossbars for my Jeep so I could install overhead storage for my cross country move. I ordered them in early May and received them within a week, however, ALL of the hardware was missing. I reached out several times to Extreme Terrain and explained that I needed the hardware immediately because I was moving out of state on June 8th. I did not receive the hardware in time, so I had to pay a shop that had the parts, to do it for me. I also had to have them install the over head storage for me as well because I could not do it by myself. The installation cost me $400. I paid $100 for the crossbars and $300 for the overhead storage container. This is so upsetting. I drove 3 hours to my father in laws house to have him help me install the crossbars when I received them. Only to discover that we didn’t have what we need. I took a huge hit financially and had this additional stress while preparing for my move. I received the missing hardware at my new residence a few days ago, a full month after I called in to get the hardware immediately. I recommend NOT ordering product from them.

Reply from ExtremeTerrain.com2026-06-29

Hello Carrie, Thank you for taking the time to share your feedback with ExtremeTerrain regarding your order for the OMAC Roof Rack Cross Bars. We are disappointed to hear that you when the cross bars were delivered, you were missing the hardware. Please know this is not indicative of the level of service we strive to provide to our customers. Your frustration for this inconvenience is understandable. When you contacted us regarding the missing hardware/parts, we sent a request to the manufacturer and asked if they could ship the parts to you. We show that they did ship the parts our and they were sent to the new address in Texas, as requested. We show the parts were delivered on 6/15. Carrie, we do apologize for this situation. Due to this experience, we issued a credit to your ExtremeTerrain account. This credit can be used on a future order and is valid until 9/30/2026. If you have any questions or concerns, please contact us and we will be happy to assist you. Thank you, Amy

Im still waiting on my money

Im still waiting on my money. They sell me a defective tire carrier. I went to the source DV8. DV8 tells me that its a FIELD DESTROY. I tell EXTREEM TERRAINE that I took it off. They send me an email for a return lable. They dont listen, they dont give a crap about the customer. I WANT MY MONEY BACK.

Reply from ExtremeTerrain.com2026-06-23

Hello Terri Lynn, Thank you for taking the time to share your feedback with ExtremeTerrain. We are sorry to hear of the issues that you have experienced and we would like to review this situation and resolve it for you. We were unable to locate an order with the information shared in your review. If you could kindly send your order information to [email protected] and please include a copy of your review for context. Once we receive this information, we will review your order and make sure this situation is resolved. If you have any questions or concerns, please contact us and we will be happy to assist you. Thank you, Amy

So disappointed no install guide cutumer support not much help

Thought it was a great fit for my Ford Bronco to be able to carry a River Smith fly rod holder. The box came with the rails in 20 parts and no installation guide so there’s loose parts of Baha with screws and no installation. Very discipline.!

Reply from ExtremeTerrain.com2026-06-16

Hello Mark, Thank you for taking the time to share you recent service experience with us. We are sorry to hear that you did not receive an install guide with your recent order. We would like to see if we can assist you with this situation, but we were unable to locate an order with the information shared in your review. If you could please email your order information to [email protected] and include a copy of this review for context, we will be happy to see how we can resolve this issue for you. If you have any questions or concerns, please contact us, Thank you, Amy

Unexpected order delay

Please do a better job of letting customers know when a product is back ordered or out of stock “prior” to a customer placing an order. An informed customer is a loyal customer..

Reply from ExtremeTerrain.com2026-06-16

Hello Q, Thank you for taking the time to share your experience with ExtremeTerrain. We do apologize if you were not made aware of a delay in your order being shipped to you. We would like to review your order, but we were unable to locate an order with the information shared in your review. If you could please send your order information to [email protected] and once we receive this information we will be happy to review your order and see how we can assist you. If you have any additional questions or concerns, please contact us and we will be happy to assist you, Thank you, Amy

Don't like getting two emails a day…

Don't like getting two emails a day showing products I have already browsed on your website and rejected by not buying them. I would like to see new products or items that I haven't seen in my email box.

Reply from ExtremeTerrain.com2026-06-16

Hello Jerry, Thank you for sharing your feedback with ExtremeTerrain regarding the marketing emails that you are receiving. We do apologize as we know it can be frustrating to receive multiple emails. I was unable to review your order with the information shared in your review. But if you would like to unsubscribe from our marketing emails, you can go to the bottom of one of the emails and there should be a link to Unsubscribe. You can also send an email to [email protected] and please include your order information and a copy of this review. Once we receive this information we will unsubscribe you. If you have items in a dream or build list, you will need to remove them from the list to stop receiving emails for those specific items. If you have any questions please contact us and we will be happy to assist you. Thank you, Amy

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