We’re here to help people try more new things more often. To stir up new emotions and create experiences for you and your friends. Not only do we send out personalized samples & complimentary bottles, we give people access to rare and original spirits, invite them to great events, and keep them educated & entertained with booze-themed content.Enjoy special releases, themed Tasting Boxes, live tasting events, and a wealth of information on spirits & distilleries. Keep track of your Home Bar online.
Written by the business, not verified by us.Flaviar (flaviar.com) has a 4.0 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 76% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-24.
Reviewers had a great experience with this company. Customers truly love the wide selection of unique spirits, robust packaging, and the thoughtfully curated advent calendars that make wonderful holiday gifts for enthusiasts. People frequently mention that customer support teams are exceptionally helpful, friendly, and quick to resolve any questions or assist with managing various purchases. Some reviewers were not happy with unexpected shipping delays, completely unfulfilled orders, and a frustrating lack of proper communication regarding tracking details and refunds. Consumers also noted recurring problems with fragile bottles breaking inside shipments or arriving damaged during transit across various delivery regions and addresses.
Auto-generated from all reviews of this business. For reference only.I've ordered several items from Flaviar, including the Advent Calendar and the Whiskey Academy, as well as a few individual bottles. It has always been a positive experience, and the the one time I did have an issue, their customer service response was prompt and satisfactory.
Their prices are sometimes good compared to Total, etc. However their shipping is terrible. Days after ordering, still no clue when it might be headed my way. Since it needs a signature, this would be good information. Their FAQs don’t give a clue either
I highly recommend Flaviar. The subscription services they provide are a terrific value. I rarely have issues with my purchases, but they always go above and beyond to make your order right and provide excellent communication every step of the way.
There was a slight hiccup in the purchase. The customer service @ Flaviar got it corrected. I have purchased from Flaviar, and this is why. Comforting to know if there is an issue it will be addressed in a timely manner. Also good product selection, fair pricing and quick delivery. Don't be afraid to purchase from here
I really want to give Flaviar 5 stars, but system glitches and occasional shipping issues (which aren't actually their fault) detract from the otherwise premium whiskey experience. Their selection and exclusive items are hard to beat, even if you can sometimes find a bottle locally for less. If you stack multiple bottles with a free shipping offer you can make out like a bandit and I've only had 1 broken bottle out of many shipments. Highly recommended if you are a whiskey or bourbon enthusiast. Their Whiskey Academy is also a high note and something I haven't seen before.
DO NOT ORDER FROM THIS COMPANY Order 2 btles of bourbon for an event paid the shipping to receive in plenty of time for the event. Got a email saying they sold more than they actually had!!! "Due to unexpectedly high demand following its recent “Best Bourbon in the World” recognition, we’re experiencing a short delay in fulfillment. Your order is secure, and we expect to begin shipping within the next two weeks." This happens not a problem so I found and purchased a replacement and emailed them at 11:18am 1.5 business days later. received a email at 4:53pm stating they got to work on this immediately but could stop it "I looked into this immediately for you, but I'm afraid it is too late to cancel the order. Your package has already been packed and passed on to the courier for shipping, and the label has been generated. Because it is already in the final stages of the fulfillment process, we are unable to pull it back." Strange the label wasn't created till 3:50pm Doesn't pass the sniff test
Hi Paul, Thank you for your feedback. We sincerely apologize for the delay and the inconvenience it caused. When unexpected situations like this occur, we do our best to notify customers as quickly as possible, which is why you received the initial update regarding the delay. In your case, it appears the order was processed and prepared for shipping sooner than anticipated. Once an order reaches that stage in the fulfillment process, we’re unfortunately no longer able to cancel it. We understand how frustrating this must have been, particularly given the timing. We’re sorry again for the inconvenience and appreciate you taking the time to share your experience.
I had a very disappointing experience with this company. I placed my order on March 19 and canceled it on March 26 after being told it would be delayed. I was informed that I could expect a refund within 5–10 business days, but instead the order was still delivered on April 10. Even after reaching out again, I still have not received the return label I was promised. The lack of communication and follow-through has been frustrating. It’s incredible that sending products on time seems to be a problem, and even a simple return label has been impossible to get. I would not recommend this company based on my experience.
Hi Robert, Thank you for your feedback, and we’re truly sorry for your experience. Unfortunately, due to an error, your order was not successfully canceled as requested. We understand how frustrating this must have been. Please know that we are actively improving our processes to ensure situations like this do not happen in the future. We’re glad to confirm that your return label has been issued and your order has been fully refunded. We sincerely apologize again for the inconvenience caused and truly appreciate your patience while this was resolved.
I was just now charged for a membership renewal and yet I still do not have the original shipment of Yellowstone bourbon I had ordered. If this is how Falviar treats your customers please cancel my membership.
Hello Alex, We’re really sorry for any frustration this has caused and appreciate you bringing it to our attention. Regarding your Yellowstone bourbon order, this item is a preorder, as noted on the product page at the time of purchase. It is scheduled to ship by mid-April, and we completely understand how the delay can be concerning if you were expecting it sooner. As for your membership renewal, all Flaviar memberships and subscriptions are set to renew automatically at the end of the prepaid period. This information is available in your Subscription Dashboard and outlined in our Terms & Conditions. We also send a reminder email prior to renewal so there’s time to make any changes if needed. If you’d prefer to cancel your membership or prevent future renewals, please reach out to our support team. We’ll be more than happy to assist you further.
Great customer service, tremendous follow up, very satisfied with Flaviar!
They have a great selection of liquor with a lot of rare items not found anywhere else. The prices are fair too. Sometimes the shipping can be slow though.
The selection is just awesome and so are the prices.
Do not order from this place! Guess I should hack read the reviews first also. I ordered 2 weeks ago, no shipment but took my money in 2 seconds. Even took the insurance, guess I should have bought insurance that covers…”if your item does not ship”. Won’t be another purchase from this site.. be aware!
Hi Jeff, We’re really sorry to hear about your experience, and we completely understand your frustration. Thank you for bringing this to our attention. After reviewing your order, we can see that it was placed on March 7th, and you reached out on March 15th requesting a cancellation. Our standard processing time is 1–5 business days before shipment, and we sincerely apologize that your order was not processed and shipped within that expected timeframe. Please know that we are actively working with our retail partners to improve order processing and ensure shipping timelines are met more consistently. If there is anything further we can do to assist you or follow up on your cancellation, please don’t hesitate to reach out to our support team.
Needed some help with a return. It was tricky but the person on the Flaviar side of things stuck with it and resolved my issue. I really appreciated that they cared enough to see it through.
The Support team sorted out a shipping issue that I was having. Great customer support!
Nice new Bourbon selection. Breckenridge is easy on the palate. The sweetness of the port cask finish is very pleasant. While it isn't my favorite (Castle & Key), it is very enjoyable.
The membership is a great value. There's plenty of products to choose from and the customer service department is just outstanding.
Very good customer service. Responded quickly to my question and made sure I was happy. Highly recommend
I was given a three-month gift subscription to fine bourbons, and each was delivered carefully and on time. Each of the bourbons was one that I hadn't enjoyed before, and was very good.
I placed the order on February 18. It's March 5 and I got an email asking for a review ... But I haven't received the shipment yet.
Hi Dmitry, Thank you for your review, and we’re sorry for the confusion and delay. It looks like one part of your order has already been delivered, which is why our system automatically sent the email asking for a review. However, we can see that the remaining bottle in your order has been delayed by the distributor and is currently expected to ship in early April. We completely understand that waiting longer than expected can be frustrating. If you would prefer not to wait for the remaining item, please feel free to reach out to our Support team and we’ll be happy to discuss the available options and help you find the best way to proceed. We appreciate your patience and thank you for your understanding.
Great customer service. They were always gifts and the receiver always gave great reviews.
203 reviews matching
Caskers
Sip Whiskey
Frootbat
Beanz
Everyday Dose
Reebelo
ReserveBar
ResortPass