The pill appear not to be working or…
The pill appear not to be working or have very little affect.
About hers
Data updated- Website
- forhers.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 282 reviews
- Replies to negative
- 60% (68/114)
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About this business
Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.
Written by the business, not verified by us.Is hers legit?
hers (forhers.com) has a 3.0 out of 5 rating on OK.one, based on 282 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 44% rate it 4 stars or higher while 30% give 1 star; The business has replied to 60% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers often mention that the process of receiving treatments through the mail is very straightforward and convenient. People also appreciate the ease of communicating with care providers and managing their health needs without judgment. Many find that the products help them make positive changes and manage their goals successfully. Some reviewers were not happy with unexpected membership fees and high overall costs that made subscription difficult. Others also noted challenges with customer support responses and unhelpful communication when technical problems occurred. Additionally, a few consumers experienced issues without receiving satisfactory solutions or refunds.
Auto-generated from all reviews of this business. For reference only.What people say
I ordered a hair growth gummy over a…
I ordered a hair growth gummy over a month ago. They said it was out of stock and would ship when they had it... That was a month ago.... Still never shipped. And only have a robot to talk to...
I am not losing weight
I am not losing weight. I need something stronger. Please text me code
Started on weight loss program in May
Started on weight loss program in May. Took it for a month and have been waiting ever since to get my 2nd shipment. Hers keeps ordering it and then canceling the order. I don't know if they are charging me every time they do this. I can't connect with a human being. I'm stuck in this AI loop and am getting no where. I'm at the point I'm going to cancel this subscription and go somewhere else if they can't get their sh!t together. Bad way to run a business.
Hers has been a great experience
Hers has been a great experience. LOVED the NP I originally met with and the on-going followup from the team. Your tracking App is fantastic.
I am missing my July delivery however…
I am missing my July delivery however it looks as though I’ve been charged
Very minimum side effects weight loss…
Very minimum side effects weight loss is slow but I am not expecting a quick fix.
I went through a survey to determine…
I went through a survey to determine what weight loss medication I was eligible for. I did not pick one and did not create a subscription and they still charged me $30 and $150 and there was no way to cancel the subscription. They refused to send me back my money and I cannot delete my credit card information without deleting the entire account, so I wouldn’t be able to get my money back. This company is scammy and I do not support them. Use a different company.
Right now i'm experiencing bad side…
Right now i'm experiencing bad side effects. I'm dragging and feel dizzy.
I've lost 9 pounds!
I've lost 9 pounds!! It took a while to get started, but the information and support kept me going. I feel confident that I can be successful. Thank you
I love the instructions for the shot
I love the instructions for the shot, the different protein meals and especially the team that answers questions. They are truly concerned of your health and how you are responding to Wegovy
Keeps in touch with me even when I am…
Keeps in touch with me even when I am struggling to respond due to my hectic schedule.
Reply from hers2026-08-03
Hey Kendra, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
The medication does not seem to be effective
The medication seems to be having little effect on my weight loss, though I am following all directions and combining it with a good diet and exercise.
No Product
You billed me on 7.1.26, no product has shipped and your team has been unable to give me an ETA. It's now 8.3.26. No one has been able to give me any answers. Please cancel my order and refund me immediately.
It eating all the time
Appetite gone
I am not sure what my expectations…
I am not sure what my expectations were, but I've not lost one pound in 35 days.
I have been expecting a shipment from HERS
I have been expecting a shipment from your company only to find that my account has been cancelled and refunded due to "supply and demand" issues at the company. I rely on their Minoxidil tablets for hair loss and hair growth. I never received any communication about this only to receive an email the day my shipment was to arrive that it would not be coming. This company is happy to take my money but doesn't want to give me up to date information when there are issues. There is no accountability or trust with this company.
Lack of customer service
It took several months to get my initial prescription. They have the absolute worst customer service. They repeatedly sent AI generated responses to my email inquiries that did nothing to address my concerns. I ended my subscription due to their lack of customer service and support.
Don't have any side effects but not…
Don't have any side effects but not losing any weight. Will be getting my new dosage in a few days and hopefully I can start going down.
The wegovy program is deceptively…
The wegovy program is deceptively marketed and appears to cost less than what its shown as, but leaves people spending $300 a month for both medication and doctors assistance per the membership. I have this plan and hardly use the doctors assistance, making it not worth it at all to have the subscription when other apps have cheaper options. Support is also passed from person to person so you never have a consistent answer and support staff dont bother to look at what you’ve preciously asked. Ive had several questions go unanswered or dismissed outright and the care is just not there.
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