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Health & Medical

FYTOO

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202 reviews

4.8202 reviews
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About FYTOO

Data updated
Website
fytoo.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (7/7)
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About this business

Shop Eyeglasses Shop Sunglasses FYTOO boasts a powerful supply chain system, continuously investing heavily in building an intelligent system, constantly optimizing user experience, and providing personalized customized services and a comprehensive after-sales service system. We have gained the love and trust of users in more than 200 countries. FYTOO is always committed to providing more users with clear vision and a wonderful shopping experience. We believe that prescription glasses should be high-quality, affordable, and fashionable. Find Your Perfect Fit at FYTOO Our frames are inspired by talented eyewear designers. Whether you prefer a classic, sophisticated look or a bold, trendy statement, we've got you covered. Plus, we offer a range of lens types to enhance your vision and comfort. Choose from Progressive lenses, Blue Light Blocking lenses, Photochromic lenses, and more. You can add lenses to any frames you like, creating a personalized pair that's all yours. Your Satisfaction, Our Mission At FYTOO, we're committed to providing a worry-free shopping experience. Whether you have questions about frame styles, lens selection, or need help with your order, please don't hesitate to contact us - our passionate and friendly experts will be happy to help, ensuring that you receive your perfect pair of glasses quickly, efficiently, and with a smile. Trust us to take care of your eyes.

Written by the business, not verified by us.

Is FYTOO legit?

FYTOO (fytoo.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company, frequently praising the wonderful selection of fashionable eyewear available. Customers consistently note that the online ordering process is remarkably smooth and simple, while the overall product quality easily exceeds expectations. Consumers also highlight the exceptionally responsive customer service team, which always goes above and beyond to assist buyers with any questions. Some reviewers were not happy with delivery delays and described frequent instances of packages getting lost in transit before finally arriving. A few other people also felt that receiving incorrect prescriptions or poorly fitting frames created genuinely frustrating experiences that required extra support.

Auto-generated from all reviews of this business. For reference only.

What people say

The ordering process was simple and…

The ordering process was simple and convenient, and my glasses arrived quickly. I am very pleased with the quality and overall experience. The customer service was exceptional. When I encountered a minor issue, the team responded promptly and worked quickly to resolve it, making the entire experience smooth and positive. I am very satisfied with the service I received and will definitely be using the company again in the future.

I’ve purchased 5 pair of eye wear…

I’ve purchased 5 pair of eye wear perscription glasses from Fytoo and my experience has been stellar .. the product is excellent , the value superb and I think their choices are the best in the biz! I’ve done a lot of online eye wear purchases and Fytoo is number one in my book - try them I think you roll be very happy with the products offered

Customer service was very responsive…

Customer service was very responsive and polite. I appreciated the help I was given and the opportunity to get a 3rd pair of glasses for my son at a very reasonable price! In this economy affordable glasses is a blessing, especially when you have a rambunctious boy who is notorious for loosing or breaking his glasses.

I want to highlight Fytoo’s customer…

I want to highlight Fytoo’s customer service. I wrote in about an issue with my order, and Summer from the support team responded quickly and with a lot of kindness. You can tell they genuinely care about resolving things properly and keeping the customer informed along the way. Great experience with their support.

Really bad experience.

I ordered my glasses on July 9th and I haven’t received them yet. I’ve contacted Fytoo and the shipping company 5 times and they both have said “you’ll received your glasses in 1-3 days. Fytoo said they already sent the glasses and right now it’s not their responsibility. I asked for my money back and Fytoo doesn’t want to give me my money back, they always say “I’m sorry, please be patient” I’m so disappointed and frustrated for the situation, I paid almost $160 for my glasses. Today, July 25th I don’t have any answer either from Fytoo or the shipping company.

Reply from FYTOO2026-07-26

Thanks for your feedback and we're deeply sorry for this problem. To better help you solve this problem, our team has emailed you. Please kindly check your email or spam folder. We're looking forward to your reply.

Ordered 6 pairs of glasses

Ordered 6 pairs of glasses. 5 were perfect fit, quality and PPD spot on! One pair was crooked and sit off balance on my face. Reached out to the company, got an immediate reply to remedy the situation. Fast shipping, quality customer service and great product. When picking glasses online, it can taking a big leap of faith. With FYTOO, you are safe and secure with the leap!

Outstanding at resolving my issue

I ordered glasses and I was extremely pleased with how they got the prescription perfect. I wasn't pleased with the frames and I worked with Summer who was diligent in finding a solution that was quite satisfactory. Summer really went the extra mile and offered compensation for my trouble so I would be able to apply it to my next order. I am pleased at how my problem was handled.

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