FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
Written by the business, not verified by us.FurLife™ (getfurlife.com) has a 4.7 out of 5 rating on OK.one, based on 219 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback. Customers frequently praise the support team for their prompt responses, friendly attitude, and dedication when handling order issues or mistakes. Many people appreciate how quickly replacement items are sent out without requiring them to go through any unnecessary hassle. Some reviewers were not happy with the product, mentioning that it failed to prevent fleas effectively for their pets. A few consumers also noted experiencing unusually strong smells or encountering difficulties when trying to get a timely response from support regarding complaints.
Auto-generated from all reviews of this business. For reference only.JeAnne, Julia and Mat were all extremely helpful and quick to respond. I had an issue with the flea and tick pendent I just received. I have one for my other dog and it’s worked really well, especially since ticks have been so bad this year, so I do value this product. Thank you all again for your help!
Quick and simple response to my issue. Much appreciated. Mat was the person who helped me.
I contacted your company and you guys were amazing. You got right back to me just within a 24 hour period from contacting use I sent you a video and you responded right back right away about replacing it. This is a great company and they value their customers. Thank you so much for helping me and I’ll be recommend this for anybody’s for a baby.
Not only solved my problem, but did so in a timely manner!!!
Julia was fantastic with her customer service in resolving my problem. Thank you so much for the great service. 😀
Julia cleared up my questions immediately with politeness and grace, and it was appreciated
I thought I ordered a cat and dog flea collar. But wasn't sure so emailed they to make sure. Come to find out I didn't but they answered me right away before order was packed and corrected it for me. They are awesome. Thank you Julie
Post office lost my stuff 135 worth and furlife fixed everything
I read reviews all on return s and refunds,and how nice the people were to deal with.practicly no one say if product is any good.Ill look else were
Thank you for taking the time to share your thoughts. We completely understand wanting to see more reviews that focus on how well the product works before making a decision. It's true that people are often more motivated to leave a review when they need help with an order or have questions about returns, while many satisfied customers simply continue using the product without sharing their experience. If you'd like to learn more about our products, our ingredients, or how they work, we'd be happy to answer any questions you may have. Feel free to contact us at [email protected]. We'd love the opportunity to help you decide if our products are the right fit for your pet. Thank you again for your feedback, and we hope we'll have the chance to serve you in the future.
II did a chat with the support center and was answered by JeAnne, Glisson and Julia. They were very helpful even though I sent the incorrect pictures. The first time they advised me about the pictures, the correct pictures were sent to them. I waited for a reply, to which they responded quickly. They let me know the replacement pendant was on the way and sent me a tracking number to watch it could be tracked. No doubt that was my best experience ever with Customer Support anywhere.
I had purchased (2) of the Pendants for my Akita puppies. About two months after starting to use, my eight month old female managed to get her collar off and damaged the Pink Pendant so bad, that home-made repairs would not keep the Pendant secured to the collar. I only had the Pendant for a few months at this point so I reached out to FurLife Customer Support (Julia) about the situation. After a few emails discussing the issue with her, I was very surprised to receive an email from Customer Service (JeAnne) stating that FurLife would be sending me a replacement Pink Pendant. Completely unexpected. I can say that the product works, my Vet and Groomer both have verified no fleas or ticks on my puppies and I reside in the northeast. The FurLife Customer Support was great to work with. They responded to my emails quickly, even over a weekend! Great job to all..!
I had a small problem and Julia was happy to help. The product is working well on my active golden , Dolly. I love that it is a natural solution to fleas, they seem to be gone once she started wearing the collar. thanks again Kate
Very good communication between the buyer and seller. Which I appreciate. We purchased two of the Furlife 12 month Flea and Tick collars and they have been working as advertised without any ticks or fleas. So I'm one satisfied customer.
I purchased two FurLife pendants. They didn’t work and was damaged. I was asked to present pictures, I did. Email correspondences with JeAnne and Julia through the evening and night was a wonderful experience. The responses were prompt, professional and helpful. My problem was solved to my satisfaction. I was very impressed by the promptness of the solution and the care of which it was done. PLEASE, THANK YOU JEANNE and JULIA…. Well done.
They had the wrong address and immediately Julia got a new order out to me! Thanks so much for great customer service
I unknowingly had ordered the wrong item for my cats. I thought I was getting the collar tabs and instead got the actual collars. JeAnne and Patrick have been extremely helpful in getting the correct item. My collar tabs are in the mail. I am very appreciative of the help I received from both JeAnne and Patrick.
I reached out to either cancel and initiate a new order with FurLife for the natural flea collars because I had accidentally ordered dog collars, & i have cats, or to have my order adjusted.. Additionally I wanted to change the colors I'd selected. It was after customer service hours so I emailed my requesr. The following morning my concerns had been resolved by Ramon, who wrote me a personal message to let me know that even my color selections had been changed and my order had been adjusted to suit me. I look forward to the arrival of these natural oil collars. I have used bravecto & nexguard and am not satisfied with the return of fleas long before the window of protection is supposed to cover. The toxicity of those products I will be glad to have behind me as well!
Communication through email was very prompt and courteous. Problem was resolved quickly and a solution was offered. I will say i like to call and speak with customer service but this wasnt an option but I found they responded clearly and quickly which made the experience painless. Thank you!
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