High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
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Is Zealthy legit?
Zealthy (getzealthy.com) has a 3.4 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 35% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss Customer service, Product, Price. Last updated 2026-08-31.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers often find the pricing very affordable and appreciate how manageable and effective the weight loss programs are for their needs. Many people also note that the support team is responsive and the shipping is fast when receiving their scheduled orders.
Some reviewers were not happy with unexpected charges and recurring payments continuing long after they attempted cancellation. Additionally, customers mentioned experiencing severe difficulties reaching support staff and receiving unhelpful responses when trying to resolve account issues or obtain refunds. Others pointed out persistent problems with order fulfillment or incorrect items arriving.
Auto-generated from all reviews of this business. For reference only.
Horrible!!! Scammers . They will take your money just for inquiring...awful company, awful customer service.
Reply from Zealthy2026-04-17
Hi Evie, we’re very sorry to hear about your experience and understand how frustrating it must feel to be charged just for inquiring and not receive the level of service you expected. That’s not the experience we want for anyone, and we sincerely apologize for the frustration this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
I had no contact with this company for 8 months, they always have me the rub around, then out of the blue they refill my prescription without any medical intake. I then canceled my subscription in March and find out i now have a refill coming. Whatever you do go somewhere else!!
Reply from Zealthy2026-04-15
Hi Sherye, we’re very sorry to hear about your experience and understand how concerning it must be to have no contact for months, then see a prescription refilled without clear communication, even after you canceled. That’s not the experience we want for you, and we sincerely apologize for the confusion and frustration this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
I finished four weeks of 5 mg getting ready to start 10 mg. Everything is great. Haven’t lost any weight, but I feel like my shapes changing.Thank you
Reply from Zealthy2026-04-15
Hi Ben, thank you for sharing your experience. We’re glad to hear things have been going well as you moved from 5 mg to preparing for 10 mg, and that you’re noticing changes in your shape even if the scale hasn’t moved yet. We really appreciate you trusting us with your journey. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
I paid for a year in advance for my prescription and received my first 3 months supply back in December. My next shipment was due to be sent to me on February 26th. It is now April and I have not received my medication. Zealthy has instructed me to approve my next refill and the have charged me an additional $1230 for it and I still haven't been sent any medication. They need to refund the $1230 and send my original refill but nothing has been done. They keep apologizing for my experience and say it has been escalated to the Pharmacy but I am still waiting for a resolution. I believe Zealthy is a scam and they just want money. This has been a terrible experience and would never recommend this company to anyone!
Reply from Zealthy2026-04-14
Hi there, we’re truly sorry to hear about your experience and understand how frustrating it must be to pay in advance, be charged again, and still not receive your product after such a long delay. We also understand how concerning it is to keep being told it’s escalated without seeing a resolution, and we sincerely apologize for the stress and inconvenience this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to get this resolved as quickly as possible.
Hi Megan, Thank you for sharing your experience. We’re glad to hear that you found the sign-up process easy and the service affordable. We truly appreciate your positive feedback! If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
It’s encouraging for people like me who are introverts and prefer to reach a goal without being embarrassed. Fit RX has a team that is ready and on board to help you reach your goal.
Reply from Zealthy2026-04-13
Hi Mikki, Thank you for sharing your experience. We’re so glad to hear that you feel comfortable and supported, especially in a way that respects your preference for privacy. It means a lot to know our team has been there to help you work toward your goals with confidence. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
I cancelled my subscription ($135 a month that I didn't realize was on top of prescriptions) last June. I did not sign in again. Randomly on January 30th then again in March I received $135 charges. This month I received another charge. This time to Roen. I searched online and found that Roen and Zealthy are the same. Signed into my old Zealthy account and there were the charges. They sent me no email, text, or phone call. I had not been on their site for nearly a year. Where did these charges come from??? I cancelled it online, AGAIN, and contacted support. They said I cannot have a refund and they won't acknowledge that I cancelled last year and said they need proof. But they never sent an email when I cancelled. Not being charged for the end of 2025 and the refund they gave me doesn't count as proof. Nor does my email chain with support last year.
I received no email for cancelling today. And there is no way to remove your credit card from the site. I'm afraid they will start charging me again in a few months. I am disputing the charge with my credit card company. I will probably need to cancel my credit card to keep from this happening again.
Reply from Zealthy2026-04-13
Hi Lauren, We’re very sorry to hear about your experience and understand how concerning it must be to see charges reappear months after canceling, without any notifications, and then face difficulty getting a refund or clear answers. That’s not the experience we want for anyone, and we sincerely apologize for the frustration and worry this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to get this fully reviewed and resolved.
Was hard to load to get the responses needed an application for faster access.
Reply from Zealthy2026-04-13
Hi Stephen, we’re sorry to hear about your experience and understand how frustrating it must have been to deal with slow loading while trying to get the responses you needed. We appreciate your feedback about improving access and making the experience faster and smoother. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Do not use this company
Almost a year after cancelation and still randomly get charged $135.00 membership fees. Morons. Scammers
Reply from Zealthy2026-04-10
Hi Maria, we’re really sorry to hear about your experience and understand how frustrating it must be to continue seeing membership charges even after canceling nearly a year ago. That’s not acceptable, and we sincerely apologize for the stress and inconvenience this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Trustworthy site/company. No hassle to sogn up. Quick delivery. Responsive customer service. Very effective. Couldn’t be happier with Zealthy and my results!
Reply from Zealthy2026-04-09
Hi Nanette, Thank you for sharing your experience. We’re so glad to hear you found the process easy to sign up, received your order quickly, and had a responsive experience with our team. It means a lot to know you’re happy with both the service and your results! If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
This is deceptive advertising and theft! I am going to dispute this transaction with my bank; I took screenshots of everything, which I will forward to my lawyer so I can sue you. Your website is completely dishonest! I signed up believing I would receive the medications for $151 per month, but when you actually go to pay, the cost exceeds $600 for three months. On top of that, you are liars! You charge $39 for an evaluation, but that evaluation is never actually performed—because you only review our information *after* we commit to a high-cost plan. In other words, you hadn't even reviewed my information when I requested to cancel—which was the exact moment I realized I was being forced into high costs that had not been mentioned beforehand. There was absolutely no visible option on your website to cancel the subscription. Your site tricks people into making purchases without providing any way to cancel. If my money isn't refunded today, I am going to my bank and my lawyer tomorrow!
Reply from Zealthy2026-04-09
Hi Skarlety, we’re very sorry to hear about your experience and understand how upsetting it must be to feel misled about pricing and unable to cancel as expected. This is not the experience we want for anyone, and we sincerely apologize for the confusion and frustration this situation has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to resolve this matter as quickly as possible.
I DID NOT ORDER GLP1S BUT WAS CHARGED FOR THEM. I only use this service for Birth control. I want an immediate refund for the weight loss medication.
Reply from Zealthy2026-04-08
Hi Carrie, we’re very sorry to hear about this and understand how concerning it must be to see a charge for a product you did not order, especially when you’re only using the service for birth control. That’s not the experience we want for you, and we sincerely apologize for the confusion and frustration this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to get this resolved as quickly as possible.
I have enjoyed the product, but their customer service needs some help. The voicemails and messages and they’re not returned.
Reply from Zealthy2026-04-08
Hi Theresa, thank you for sharing your experience. We’re glad to hear you’ve been enjoying the product, but we’re truly sorry for the frustration caused by unreturned voicemails and messages. We understand how important timely communication is, and this is not the level of service we aim to provide. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
So far, I have had a positive experience with Zealthy. The platform is user-friendly, and the process of connecting with a provider is quick and efficient. I greatly appreciated the convenience of receiving care from home, which made it much easier to fit into my schedule. Likewise, the communication is overall timely, and my concerns are addressed clearly and professionally.
Reply from Zealthy2026-04-08
Hi there, thank you for sharing your experience. We’re thrilled to hear that you’ve had a positive experience with Zealthy! It’s wonderful to know that our platform is user-friendly, connecting with a provider was quick and efficient, and that the convenience of receiving care from home has made things easier for you. We also appreciate your feedback on our communication. It means a lot to know your concerns are being addressed clearly and professionally. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Customer communications are quick with any questions or concerns you may have.
Reply from Zealthy2026-04-07
Hi Athena, thank you for sharing your experience. We’re glad to hear that our team has been quick to respond and helpful whenever you had questions or concerns. Your feedback means a lot to us! If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Wonderful experience with thorough instruction and guidance throughout the entire process. I would HIGHLY recommend to friends and family who are serious about losing weight and becoming healthy!
Reply from Zealthy2026-04-07
Hi Nichole, thank you for sharing your experience. We’re so glad to hear that you felt supported with clear instructions and guidance throughout the entire process. It means a lot to know you’d recommend us to your friends and family on their health journey. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
This is a total scam. They collect a membership fee before they show what the actual medication costs will be, you only see the potential low costs before that. Once you pay the non-refundable fee, they tell you the meds are over twice what is originally advertised. Customer service just says too bad, you agreed to it. The account was open less then an hour max. The email provided by customer service below bounces back as undeliverable email.
Reply from Zealthy2026-04-07
Hi Mark, we’re really sorry to hear about your experience and understand how frustrating it must have been to feel misled about pricing and then be told there were higher costs after paying the membership fee. That’s not the transparent experience we aim to provide, and we sincerely apologize for the disappointment this caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Hi Jacqueline, thank you for your kind words. We’re so glad to hear you had a great experience and felt supported by our team. Providing friendly, caring service is very important to us, and it means a lot to know that came through. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Fast responses and attention to detail make Zealthy the perfect fit for me. I would urge anyone that is interested in loosing and maintaining weight loss to go with Zealthy.
Reply from Zealthy2026-04-03
Hi Rebecca, thank you for sharing your experience. We’re so glad to hear that our fast responses and attention to detail have made a positive impact for you. It means a lot to know you feel supported in your weight loss and maintenance journey. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Horrible experience. It's impossible to cancel the membership. I went through the steps on their website to cancel my membership 10 times and never got a cancellation confirmation via email. Then the next month they charged me again, so I contacted them and they said they don't show that I canceled the membership and they wanted proof such as a cancellation email or screenshot. I didn't have a screenshot so I did it AGAIN, and sent them the screenshot. Now they're asking for other proof that I cancelled the membership. Do not sign up with them, they will give you the run around when you try to cancel.
Reply from Zealthy2026-04-06
Hi Chris, we’re really sorry to hear about your experience and understand how frustrating it must be to go through the cancellation steps multiple times, not receive confirmation, and then still be charged. Being asked for proof repeatedly only adds to that frustration, and we sincerely apologize for the inconvenience and confusion this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
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