High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
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Is Zealthy legit?
Zealthy (getzealthy.com) has a 3.4 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 35% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss Customer service, Product, Price. Last updated 2026-08-31.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers often find the pricing very affordable and appreciate how manageable and effective the weight loss programs are for their needs. Many people also note that the support team is responsive and the shipping is fast when receiving their scheduled orders.
Some reviewers were not happy with unexpected charges and recurring payments continuing long after they attempted cancellation. Additionally, customers mentioned experiencing severe difficulties reaching support staff and receiving unhelpful responses when trying to resolve account issues or obtain refunds. Others pointed out persistent problems with order fulfillment or incorrect items arriving.
Auto-generated from all reviews of this business. For reference only.
Hi William, happy to hear this was quick and easy for you. That’s exactly the kind of experience we want you to have. Thanks for letting us know! If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
The health team are spot on to check on or with me and react to any potential problems or concerns the I have.
Reply from Zealthy2026-04-23
Hi Charles, we love hearing this. So glad our health team has been consistently checking in and staying on top of any concerns you’ve had. That kind of attentive support is exactly what we aim to provide, and we appreciate you sharing your experience! If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
This company charges excessive prices for Tirzipitide. The $39 is enrollment fee. The medication is $399 month. Very difficult to cancel too have not received refund. I only filled out questionnaire and did not request the enrollment or medication. Total scam
Reply from Zealthy2026-04-23
Hi there, we’re sorry to hear you felt misled about the pricing for the product and the enrollment fee after completing the questionnaire, and that you’ve also had difficulty canceling and getting a refund. We understand how frustrating it is to feel like you didn’t intend to enroll in ongoing services or medication costs and still see charges come through. That’s not the experience we want for anyone, and we apologize for the confusion and inconvenience. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
I keep asking about one medication and they reply on another one. They sent me a link to look at the info for a deliver but was not working said server cant be found. When I told them this they just sent another link and had same issue
Reply from Zealthy2026-04-23
Hi Maureen, We’re really sorry to hear about your experience and understand how frustrating it must be to ask about one product but keep receiving responses about a different one, along with broken delivery links that don’t work even after being resent. That’s not the level of clarity and support we aim to provide, and we sincerely apologize for the confusion and inconvenience. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you
I had an absolutely terrible experience with Zealthy. Not once, but twice, I was prescribed medication that I am allergic to, despite clearly listing my allergies in the intake questionnaire. It’s obvious the provider didn’t even bother to read it.
Customer support is completely useless. Each time, I had to spend nearly a month calling and messaging through their portal just to get any kind of response. On three separate occasions, the provider never followed up at all.
This is not just poor service. It’s unsafe and negligent. Between the lack of communication, careless prescribing, and nonexistent support, this has been one of the worst healthcare experiences I’ve ever had. I would strongly advise others to stay away.
Reply from Zealthy2026-04-24
Hi Sasha, we’re truly sorry to hear about your experience and understand how serious and concerning it is to be prescribed a product you’re allergic to despite clearly listing your allergies, along with the lack of follow-up and difficulty getting support. That’s not only frustrating, but it’s unacceptable, and we sincerely apologize for the safety concerns and poor communication you experienced. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you
Quick response and the product has changed my life. I feel confident and active and very thankful for Zealthy. I have tried others and never as satisfied as I am with this product.
Reply from Zealthy2026-04-22
Hi Celilia, we’re really glad to hear this has been such a positive change for you, and that you’re feeling more confident and active. It’s especially meaningful to know you’ve had better results with us after not being fully satisfied elsewhere. We appreciate you trusting us with your care and sharing your experience. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
I ordered injections online.I canceled it and they confirmed on the phone! They charged me for $370 and they don’t refund it. I call them few times, they said that I would Receive an email. But, nothing has been received’
Reply from Zealthy2026-04-22
Hi Mahtav, we’re really sorry to hear about your experience and understand how frustrating it must be to cancel your order, be told it was confirmed over the phone, and still see a $370 charge without receiving the follow-up email or refund you were expecting. That’s not the experience we want for anyone, and we sincerely apologize for the lack of communication and delay in resolution. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Always helpful and informative thank you very helpful!!
Reply from Zealthy2026-04-22
Hi Lisa, we love hearing this. So glad our team has been helpful and able to keep you informed along the way. That kind of support is exactly what we aim for, and we truly appreciate you sharing your experience! If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Hi Joel, thanks for your feedback. We hear you, and we want to make sure we fully understand what you experienced. It sounds like you may have had some confusion or mixed feelings about the response you received, and we don’t want to assume anything. Could you share a bit more about what specifically felt off or what concern you had so we can better assist you?
Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
You've done an amazing job with supporting me and choosing the right Medication. It is made it easier for me to be more active and to depart and more things with confidence
Reply from Zealthy2026-04-22
Hi Tracy, thank you for sharing your experience. We’re so glad to hear that you’ve felt supported and that the product has helped you become more active and confident in your daily life. That truly means a lot to us. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
The Zealthy team are on top of things. From ensuring my health is ok to making sure I get the right dosage of medication
Reply from Zealthy2026-04-22
Hi Amy, we truly appreciate you taking the time to share this. It’s great to hear that you feel supported and that your care, including product dosing, is being handled with attention and consistency. That’s exactly the experience we strive to provide. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
They made it very easy. My prescription was approved in one day and they communicated with me every step of the way to keep me informed.
Reply from Zealthy2026-04-22
Hi Angela, we’re really glad to hear your experience felt straightforward and efficient, and that your prescription approval came through quickly with consistent updates along the way. Clear communication and a smooth process are exactly what we aim for, so it’s great to know that came through for you. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
I had many issues with their website and getting logged in at times but after some
Effort I finally got what I needed for my weight loss journey.
Reply from Zealthy2026-04-21
Hi William, thank you for sharing your experience. We’re sorry to hear you had trouble with the website and logging in, as we know how frustrating that can be. We’re glad you were still able to get what you needed for your weight loss journey, and we appreciate your patience. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
I wish I had read the reviews before I logged on to that god awful website. They are liars and cheats!! Fraudulent and deceptive marketing is the name of their game. They fraudulently deceive you into thinking they will prescribe you brand name Zepbound GLP-1 medication, but they were NEVER going to prescribe it to you. The website is completely dishonest! I signed up believing I would receive the medications for $151 per month, but when you actually go to pay, the cost exceeds $600 for three months. On top of that, they are liars! Just like another person experienced, they charged $39 for an evaluation, but NO evaluation is actually performed!!
The site tricks people into making purchases without providing any way to cancel and when I did cancel within 5 minutes of realizing the deceit they won't refund my money! There needs to be a class action lawsuit against this company so that it can be shut down completely.
Reply from Zealthy2026-04-20
Hi FedUp, we’re very sorry to hear about your experience and understand how frustrating and upsetting it must have been to feel misled about pricing, not receive the evaluation you expected, and have difficulty canceling right away. That’s not the experience we want for anyone, and we sincerely apologize for the confusion and concern this has caused.
Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Hi Joe, Thanks for sharing your feedback. We want to make sure we fully understand your experience. Could you share a bit more about what you meant or any concerns you may have had? We’re here to help and would really appreciate the chance to assist. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
This is my second time trying to give Zealthy a chance. The first time it was really hard to get someone to explain to me exactly how to take my dosage. I finally figured it out, but was sick because I misunderstood the instructions and no one reached out in time to help. I tried to come back And they charged me two times for my subscription. And when I tried to get my same prescription, they switched it to a different one charging $500 more than I was originally priced. Then when I tried to call customer service, I was hung up on three different times.
Reply from Zealthy2026-04-20
Hi Nadia, we’re truly sorry to hear about your experience and understand how frustrating it must have been to struggle with unclear dosage instructions, feel unwell as a result, then be charged twice and see your prescription changed to a much higher cost. Being unable to reach support and getting disconnected only adds to that frustration, and we sincerely apologize for everything you’ve gone through. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Hi Ashley, Thank you for your kind feedback. We’re so glad to hear you felt supported and that our team was able to provide helpful, knowledgeable guidance. That means a lot to us! If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
AM RX has been wonderful in staying in contact and checking my progress. I just finished the first 4 weeks (5 units per week), and I'm surprised that I went from 230 to 226! Weeks 5 thru 8 I will increase it to 10 units and I cannot wait to see what happens! I was a little nervous about giving myself an injection, however, AM RX tutorials made it much easier and there is no pain with the injections for me. Happy, happy, patient!
Reply from Zealthy2026-04-17
Hi there, thank you for sharing your progress. We’re so glad to hear you’ve felt supported with consistent check-ins and guidance from our team. It’s great to know the injection tutorials helped ease your nerves and made the process comfortable for you, and we’re happy to hear about the positive results you’ve seen so far after your first few weeks. If you ever need anything or have questions in the future, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
I paid for a prescription 2 weeks ago and have yet to receive my order. Can't get a hold of a human and I am out over $400. Frustrating!!!
Reply from Zealthy2026-04-16
Hi Sean, we’re really sorry to hear about your experience and understand how frustrating it must be to pay for your prescription, not receive it after two weeks, and have difficulty reaching someone for support. That’s not the experience we want for you, and we sincerely apologize for the inconvenience this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
FILTHY DIRT BAGS !!!!!! card is immediately charged JUST TO LOOK AT THEIR "services"...IF YOU ARENT CAREFUL THESE SCUMBAGS WILL STEAL YOUR MONEY !!!!!!! They will not answer email or phone calls... absolutely disgusting company... ANY good reviews are PAID for !!!! DO NOT USE THIS COMPANY...DO NOT TRUST ANY REVIEWS ON "trustpilot"
Reply from Zealthy2026-04-16
Hi Dave, we’re very sorry to hear about your experience and understand how upsetting it must feel to be charged unexpectedly and not receive the support you were trying to reach. That’s not the experience we want for anyone, and we sincerely apologize for the frustration and concern this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
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