Giftly is a way to send a monetary gift with a personalized spending suggestion. The funds associated with this purchase will be sent directly to the recipient when they redeem their gift, giving them flexibility to use their gift how they want. Giftly offers a 100% satisfaction guarantee and our customer service team is more than happy to assist with any questions or issues about your order. Please contact us directly at [email protected] with specific information about your gift and we will get back to you within 24 hours.
Written by the business, not verified by us.Giftly (giftly.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-08-12.
Reviewers had a great experience with this company. Consumers love how exceptionally easy and user-friendly the website is when browsing and sending various gift cards to friends and family. People also frequently mention that digital gifts are delivered promptly on the requested schedule with reliable notifications and thoughtful packaging options. Some reviewers were not happy with unexpected service charges and the complicated redemption process that recipients must complete to access their money. Customers also noted that electronic gift cards sometimes take several days to process instead of arriving immediately as expected. A few individuals mentioned that the overall value feels lacking compared to direct transfers due to extra fees.
Auto-generated from all reviews of this business. For reference only.Easy to purchase, nice follow up, and like the open notifications.
We're so glad you found the purchasing process easy and appreciated our follow-up and notifications! Your positive feedback truly means a lot to us.
On first attempt via text, my recipient didn’t receive the gift. I then asked that it be received via email. GIFTLY attended to this request immediately and our friend has gotten his gift. The service was excellent.
We are so glad to hear that we could swiftly resolve the gift delivery issue and that your friend received their gift. We appreciate your kind words about our service!
We are so happy to hear that! Thank you for your review.
FAST! Allowed recipient to respond to sender
Thank you for your feedback!
Giftly operates in a deceiving way. I ordered a gift card to a restaurant that was not available on Amazon. Only after I pad the 7 dollar fee would I learn that the gift has to be redeemed by the recipient for a Mastercard debit card. On top of that, it can take several days to receive the E-GIFT card. Why? I could have spent less on Amazon’s and got it instantly. The only reason I did it on giftly was because they lied that it was to fiesta mariachis when it takes days to redeem a Mastercard debit card even though it’s an e-gift. Sketchy!
Hello Kevin, I am sorry that your gift experience was not as anticipated. I can understand that it can be frustrating when you are anticipating the gift to arrive immediately and it does not. We would love the opportunity to review your order and see if there is anything that we can do to improve this experience. Please reach out to us at [email protected] for assistance. Thank you for your feedback.
I had some misgivings (is this a scam? will my friend actually get and be able to use her gift card?) but they were unfounded. Gift delivered exactly on time, and the site was very easy to use.
We're so glad to hear your friend received their gift on time and that our site was easy to use! We appreciate you trusting us.
We're so happy to hear that! Thank you for sharing!
Received in timely manner. I gave as a gift and recipient was very pleased!
We're so happy to hear the gift was well-received and delivered promptly. We appreciate your kind words!
THIS WAS SO EASY!! IT WAS A SMOOTH PROCESS- HAPPENED EXACTLY AS I HOPED! THANK YOU!!
We are so glad to hear that your experience was smooth and met your expectations! Thank you for your wonderful feedback.
Easy to use for a first time consumer Recipients happy with giftly and sent a thank you card that giftly provided. I will definitely use giftly.com in the future.
We're so glad to hear you found Giftly easy to use and that your recipients loved their gifts! We appreciate your feedback.
My friend got the card promptly. She was really thrilled that I had made it easy for her to have food delivery while she is sick. I will use your service again. Thank you
We are so happy to hear that we could help your friend during her recovery. We appreciate your kind words and look forward to serving you again.
We're so happy to hear that our timely service and gift options were appreciated! Thank you for your wonderful feedback.
The gift card I ordered for my goddaughter & her husband arrived just as I planned. They are delighted with the 1st anniversary gift card!
We're so happy to hear the gift was a perfect first-anniversary present for your goddaughter and her husband! We appreciate your kind words.
Great selection of gift cards, ease if ordering, quick delivery. Happy Customer!
We're so happy to hear that! Thank you for sharing your feedback.
We're happy to hear that our delivery service met your expectations for speed. We appreciate your positive feedback!
A nice easy way to send a gift to my son and his family!
We're so happy to hear that sending a gift to your son and his family was a nice and easy experience for you! Thank you so much for your feedback.
Loved it!! I was able to easily create and print my TUMU gift card!!!
We're so glad you found creating and printing your gift easy. Thank you for your wonderful feedback!
Was supposed to be instant but it was not instant.
Hello Led, I am sorry that the funds were not available instantly. I know how this can cause some frustrations if anticipating the funds to arrive immediately. I have reviewed your gift and have reached out to you to provide assistance if needed. You can also reach out to our team at [email protected] Thank you for your feedback.
Super delivery Immediately
Thank you for your feedback!
Very easy to use. Delivery was great. I liked how they gave you notice that it was delivered and viewed.
We're so glad you found our service easy to use and appreciated the delivery notifications! We value your positive feedback.
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