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Shopping & Fashion

Giftsur

300 reviews

3.8300 reviews
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About Giftsur

Data updated
Website
giftsur.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
285 reviews
Replies to negative
0% (0/90)
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Is Giftsur legit?

Giftsur (giftsur.com) has a 3.8 out of 5 rating on OK.one, based on 300 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 27% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Refund. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Many consumers frequently praise the supportive staff and helpful team members for working hard and resolving issues efficiently and kindly. People note that customer service representatives are extremely polite, responsive, and genuinely dedicated to ensuring total satisfaction through attentive communication. Some reviewers were not happy with the products, noting that the items looked completely different from the advertised pictures or arrived very late. Consumers also mentioned significant delays in receiving their orders, alongside frustrating difficulties, unexpected changes, and complicated bargaining regarding refund requests. Buyers explained that items failed to match expectations and required lengthy follow-ups to resolve.

Auto-generated from all reviews of this business. For reference only.

What people say

Great Customer Service

Great experience with customer service team, in particular Charlotte. There was a issue with my order (which I had ordered as a gift) and I received the incorrect item. By the time I had received the item in the mail, the original item that I ordered was sold out. Charlotte handled the issue with great professionalism and friendly customer service. Your prompt attention to this issue is greatly appreciated.

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