GoodCar

Hello Alea, Thank you for your 5-star review! We’re delighted to hear that you had a great experience with our customer service team. We truly appreciate your kind feedback and your support. We look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Kevin, Thank you for your 5-star review! We’re pleased to hear that you received great customer service and that our team was able to assist you. We truly appreciate your kind feedback and are glad we could be of help. We look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Carter, Thank you for your 5-star review! We’re delighted to hear that our support team was able to assist you seamlessly and efficiently. We truly appreciate your kind feedback and are pleased to know that we could provide you with the support you needed. We look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Phuongtrinh, Thank you very much for your 5-star review and for taking the time to share your feedback. We are delighted to hear that you found our customer service team responsive and attentive to your needs. Providing timely and helpful support is very important to us, and we truly appreciate your kind words. Thank you for choosing us. We look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Elvin, Thank you very much for your 5-star review and for sharing your kind feedback. We are delighted to hear that our representative handled your request with understanding and compassion. Providing thoughtful, respectful, and supportive service is very important to us, and we are pleased to know that this was reflected in your experience. We truly appreciate you taking the time to share your feedback, and we will be happy to pass your kind words along to the team. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Daniel, We are sorry to hear that you feel disappointed with your experience. We would like to clarify that, as advised by our agent, your account has already been refunded. Please allow 3–5 business days for the refund to be processed and reflected in your account, depending on your financial institution’s processing time. We understand that waiting for a refund can be frustrating, and we sincerely appreciate your patience and understanding. If you have any further concerns regarding the refund, please feel free to contact our Customer Service team so we can assist you further. Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Jane, Thank you very much for your 5-star review and for sharing your positive feedback. We are delighted to hear that our support representative was able to understand your needs and provide the assistance you required. It is wonderful to know that you received great service and had a positive experience with our team. We truly appreciate your kind words and your support. We look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Tracie, Thank you very much for your 5-star review and for sharing your positive experience with us. We are delighted to hear that Dexter was pleasant, professional, understanding, and accommodating throughout your interaction. It is wonderful to know that you were pleased with the outcome. We truly appreciate your kind words and will be sure to share your feedback with Dexter. Your satisfaction means a great deal to our team. Thank you again for your recommendation and for choosing us. We look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Wade, Thank you very much for your 5-star review and for your kind words about our customer service. We are delighted to hear that you had a great experience with our team. Your positive feedback is truly appreciated and serves as a wonderful encouragement to our customer service team. Thank you for choosing us, and we look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Maxime, Thank you for your wonderful 5-star review! We're delighted to hear that you had a positive experience with our Customer Support team. It's great to know that our team was able to assist you promptly, understand your situation, and provide a resolution that met your expectations. We understand that misunderstandings can happen, especially when navigating a service in a language that isn't your first, and we're glad we could help make the process as smooth as possible. Your kind words and recommendation mean a great deal to us. Thank you for taking the time to share your experience, and we truly appreciate your trust in our service. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Elizabeth, Thank you for your wonderful 5-star review! We're delighted to hear that you found our support team responsive and quick to answer your questions. Providing prompt and efficient assistance is one of our top priorities, so it's rewarding to know we met your expectations. We truly appreciate you taking the time to share your feedback. Thank you for choosing our service, and we're always here if you need any assistance in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Dennis, Thank you for your 5-star review! We’re delighted you found our service valuable and that having all the information in one place made a difference. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you need further assistance, please do not hesitate to contact us at your earliest convenience. Have a great day ahead, and stay safe! Sincerely, Jehoany Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Scott, Thank you very much for your 5-star review. We sincerely appreciate your kind words and are delighted to hear that you were pleased with our customer service and found the information we provided to be useful. Your feedback is greatly valued, and we look forward to assisting you again whenever you need us. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Michelle, Thank you very much for your 5-star review. We truly appreciate your kind feedback and are delighted to hear that our agent provided you with knowledgeable, helpful, and exceptional service. Your recognition means a great deal to our team, and we will be sure to share your comments. We look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Jonathan, Thank you for sharing your experience! We're glad we could help resolve the issue and that our team was able to make things right by assisting with your subscription and processing a refund. If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe! Sincerely, Jehoany Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Arthur, Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with your experience. Our trial and subscription terms, including the recurring membership fee after the trial period unless canceled, are disclosed during the sign-up process before payment is completed. We understand, however, that subscription terms can sometimes be overlooked, and we appreciate you sharing your concerns. Nonetheless, since you hadn't used the service, your account has been canceled, and we have issued a refund of $29.95 as a one-time courtesy. Please allow 3–5 business days for the funds to be credited back to your original payment method, depending on your financial institution. Thank you for your feedback. Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Yeabsra, Thank you for your wonderful 5-star review! We're delighted to hear that you were happy with the fast response from our Customer Support team. Providing prompt, efficient, and reliable assistance is something we strive for every day, and it's great to know we met your expectations. We truly appreciate you taking the time to share your feedback and thank you for choosing our service. If you ever need assistance in the future, we're always here to help. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hi April, Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected charges can be. We strive to be transparent about our membership terms. Before a purchase is completed, our checkout page clearly displays the trial offer, the recurring membership fee, billing schedule, and the terms and conditions, all of which must be acknowledged before the transaction can be completed. We also take concerns like yours seriously. We'd appreciate the opportunity to review your account and address your billing concerns. Please contact our support team directly so we can investigate your account, assist with any active membership, and determine what resolution may be available. Thank you for bringing this to our attention. Your feedback helps us continue improving our service and customer experience. Sincerely, Bianca Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Karan, Thank you very much for your 5-star review. We truly appreciate your kind feedback and are delighted to hear that you found the process quick and easy. Your support means a great deal to us, and we look forward to serving you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315

Hello Sainey, Thank you very much for your 5-star review. We sincerely appreciate your kind feedback and are pleased to hear that our team was helpful during your experience. Providing excellent customer service is our priority, and your support means a great deal to us. We look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.goodcar.com +1 833-922-2315