GravaStar was born from the founder Yong’s vision to create a futuristic, cyberpunk world fusing sci-fi with hi-fi. The brand was established to merge mecha, metal, and technology in everyday products. GravaStar is a team of designers, engineers, gamers, music fans, explorers, and other visionaries, working together to achieve one common goal - to build products and sound experiences that you can’t get anywhere else and that go beyond your wildest fantasies.
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Is gravastar.com legit?
gravastar.com (gravastar.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the exceptional build quality, comfortable design, and vibrant aesthetic appeal of the keyboards and mice, noting how solid and well-crafted the hardware feels during daily use. Many consumers point out that the customer support team is responsive, friendly, and genuinely helpful when assistance or replacement parts are required.
However, some customers also noted that shipping times can be quite long and unpredictable, with packages occasionally sitting without movement for extended periods. Some people were dissatisfied with the strict return policy and experienced frustrating difficulties when trying to obtain refunds or shipping labels.
Auto-generated from all reviews of this business. For reference only.
Wasn’t really what I was expecting visually. Return policy is very annoying as well and I was unable to return my keyboard even if brand new.
Reply from gravastar.com2026-08-03
Hi Nikko,
Thank you for sharing your feedback. We are truly sorry to hear that the keyboard didn't meet your visual expectations and that you experienced difficulty with our return policy.
We want to make things right for you. Please reach out directly to our support team at [email protected] and we will personally review your case to see how we can help.
Honestly i was really satified by the website(easy to navigate and understand) the ai that can instantly answer your question is incredible. The unique style is actually super cool (makes my setup less boring). The only sad thing about your product is not your product itself but the shipping i know its out of your control but we custumers dont have a lot of tracking update and its really long to get our product in Canada but i know its out of your control.
i already have a gravstar and i will get a second one i love this company
Reply from gravastar.com2026-07-22
Hi Alexandru,
Thank you so much for your amazing support and loyalty! Hearing that you already own a GravaStar and are planning to get your second one really means the world to us. We’re thrilled that you love our designs so much!
Best regards,
The GravaStar Team
The item i ordered was no longer available but customer services were really helpful and helped me out with finding an alternative
Product is amazing
Reply from gravastar.com2026-07-22
Hi Womany,
Thank you so much for the 5-star review! We're glad our customer support team was able to help you find a great alternative when your item was out of stock. Hearing that you love the product makes our day!
Best regards,
The GravaStar Team
Hi Tony,
Thanks a lot for the great review! We're thrilled to hear you had an excellent experience with both our products and customer service.
Best regards,
The GravaStar Team
Love the products only thing I wish is if the shipping was faster I ordered on July 4th
Reply from gravastar.com2026-07-22
Hi Kc Reed,
Thank you for your feedback! We’re so glad to hear that you love our products. We sincerely apologize for the shipping delay with your July 4th order. We are constantly working on improving our shipping times to provide a faster experience in the future.
Best regards,
The GravaStar Team
Good build Quality overall, Keyboard has a really good feel while typing. I'm not sure about key caps style tough - letters are not as clear and "precise" as i like but that's just my taste probably. I would like more key caps styles to be available. BT speaker is awesome i like the looks and sound is especially impressive for small speaker like that.
Reply from gravastar.com2026-07-22
Hi Mariusz,
Thank you for your detailed and honest feedback! We're thrilled that you enjoy the build quality, typing feel, and the impressive sound of the BT speaker. We also really appreciate your note regarding the keycap lettering style—feedback like yours helps us design future options that cater to more preferences.
Best regards,
The GravaStar Team
Ordered my package on July 6th and said it was going to be shipped out in two to three business days but now it's July 16th and I've communicated with them once and they said that their shipment was kinda of late because the item had order wasn't available and said that they had just received their shipment for it on July 13th and they told me my packaged would be shipped in 24 hours and I was okay with that and now their website is down and I haven't gotten a reply back from their email and I don’t know any other way to contact them my order number is: #GR121041 I hope that when I so get the product it is up to standard.
Reply from gravastar.com2026-07-17
Thank you for reaching out and sharing your feedback. Please accept our sincere apologies for the anxiety and inconvenience caused by the shipping delay and the temporary website downtime.
We want to reassure you that your order is completely safe. We recently received the restocked shipment on July 13th as mentioned, and our team is actively processing backorders. Regarding the website, we experienced a brief technical disruption, but our official support channel is fully operational. If you haven't received our previous replies, they may have been filtered into your spam/junk folder.
We are treating your order #GR121041 with high priority. Our team will double-check your tracking status immediately and reach out to you directly via our official customer service email ([email protected]) to provide you with the latest shipping updates and tracking number.
We truly appreciate your patience and understanding, and we are confident that the product will meet your standards once it arrives.
We are truly sorry to hear that you haven't received your order or an update on its status. This is certainly not the standard of service we want to provide, and we completely understand your frustration.
We want to look into this and get your order sorted out immediately. Could you please reach out directly to our support team at [email protected] with your order number or the email address used for the purchase?
Once we have your details, we will track down your shipment right away and provide you with a prompt update or immediate solution. Thank you for your patience, and we look forward to making this right for you.
It was easy to order and compare. different keyboards.
Reply from gravastar.com2026-07-17
thank you so much for the 5-star review! We're glad to hear that you found our website easy to navigate and compare our different keyboards. We hope you love your new gear!
Super helpful, very responsive, polite and understanding, I’ve had way too much caffeine tonight. They were patient with me. GravaStar products look awesome! I wish they had a full bundle including their full sized keyboard so I could make the complete switch over from Logitech.
Reply from gravastar.com2026-07-17
thank you for such an awesome and fun review! Haha, we're glad our team could be patient and helpful during your caffeine-fueled night! We really appreciate your suggestion about a full bundle with a full-sized keyboard—that's a fantastic idea, and we'll definitely pass it along to our product team. Hope to welcome you fully to the GravaStar family soon!
The process of ordering was really easy, and the wait was short I’ve waited only 5 business days for my order, unfortunately I’m away and I cannot review the product yet but I’ll surely edit my review when I do, not that I will change it I know I will be super satisfied.
Reply from gravastar.com2026-07-17
thank you for sharing your experience! We're glad the shipping was quick and took only 5 business days. Safe travels, and we can't wait for you to get back and try out your new gear. We're confident you're going to love it!
The shipping price was incredibly high and its been 7 days since it departed from original port without any further updates.
Reply from gravastar.com2026-07-16
Thank you for sharing your feedback, and we sincerely apologize for the shipping fees and the tracking delay.
To clarify, we currently do not have local warehouses in most countries (our largest warehouse is located in the US). Because of this, international shipping costs can indeed be high.
Regarding your package, if the tracking status has not updated for 7 days since departing the port, please contact our customer service team immediately at [email protected]. We will track down your order and provide you with an update right away.
Products are always top tier. Only thing about the black keycaps is it’s impossible to see the letters on them in the dark. Even with backlighting all the way up.
Reply from gravastar.com2026-07-14
Hi Joseph, thank you so much for the 5-star review! We're absolutely thrilled to hear you love the quality of our gear. We also really appreciate your honest feedback regarding the visibility of the black keycaps in the dark—I will make sure to pass this directly to our product design team for future improvements. Thanks again for supporting GravaStar!
thank you so much for your kind words! We always strive to provide lightning-fast and helpful support to our community. Enjoy your GravaStar gear, and we're always here if you need anything else!
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