GravaStar was born from the founder Yong’s vision to create a futuristic, cyberpunk world fusing sci-fi with hi-fi. The brand was established to merge mecha, metal, and technology in everyday products. GravaStar is a team of designers, engineers, gamers, music fans, explorers, and other visionaries, working together to achieve one common goal - to build products and sound experiences that you can’t get anywhere else and that go beyond your wildest fantasies.
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Is gravastar.com legit?
gravastar.com (gravastar.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the exceptional build quality, comfortable design, and vibrant aesthetic appeal of the keyboards and mice, noting how solid and well-crafted the hardware feels during daily use. Many consumers point out that the customer support team is responsive, friendly, and genuinely helpful when assistance or replacement parts are required.
However, some customers also noted that shipping times can be quite long and unpredictable, with packages occasionally sitting without movement for extended periods. Some people were dissatisfied with the strict return policy and experienced frustrating difficulties when trying to obtain refunds or shipping labels.
Auto-generated from all reviews of this business. For reference only.
Me and my girlfriend are matching keyboards and mice so thats the best part about it and we both love it!
Reply from gravastar.com2026-07-14
That is incredibly sweet! We absolutely love hearing that you and your girlfriend are matching with our gear. Thank you both so much for your awesome support, and we hope you continue to enjoy gaming and working together with your GravaStar setup!
The products are amazing and the coustemer service is the best. They respond in 15-30 seconds and are so nice.Thank you for the amazing expirience.
Reply from gravastar.com2026-07-14
wow, thank you for such an amazing review! Our support team is smiling from ear to ear reading this. We always aim to be there for you as quickly as possible. Thanks for being a part of the GravaStar family!
Thank you so much for the 5-star review! It is always a pleasure having you as part of the GravaStar family. We appreciate your continued support and look forward to bringing more awesome gear your way!
Professional customer service and product is as expected
Reply from gravastar.com2026-07-14
thank you for sharing your experience! We are so glad to hear that both our customer service and your new product met your expectations perfectly. Let us know if we can ever assist you again in the future!
Great keyboard and mouse! The metal frame is awesome and the wife loves the pink! Also amazing customer service!
Reply from gravastar.com2026-07-08
Thank you for the wonderful 5-star review! We're absolutely thrilled to hear that both you and your wife are loving the new keyboard and mouse—that pink and metal frame combo is definitely a stunner! Knowing our customer service hit the mark for you makes our day. Thanks for rocking with GravaStar!
I love your products,I hope that you guys come out with some gaming headsets, because there isn't any other company that has products like how you guys make them keep up the awesome stuff you guys make ,I wish I could get all of your stuff in the future.
Reply from gravastar.com2026-07-06
Wow, thank you for such an amazing and encouraging review! Hearing that you love our unique style and want to collect all of our gear means the world to us.
We have some exciting news for you—we are actually releasing our very own gaming headsets this year! Our team is working hard to bring that signature GravaStar sci-fi and cyberpunk aesthetic into the headset lineup, so please stay tuned!
Thank you so much for your incredible support, and we can't wait for you to see what's coming!
The best keyboard I’ve owned. And I can maintain it just as well too
Reply from gravastar.com2026-07-06
Thank you so much for the 5-star review! We're thrilled to hear that you're happy with your experience and our gear. Thank you for being a valued part of the GravaStar family, and enjoy your new setup!
Thank you so much for the 5-star review! We're glad to hear that your order arrived quickly and met your expectations. Enjoy your new gear, and thank you for being a part of the GravaStar family!
man these peeps are awesome. they will go to any lengths they can to make sure these devices (in my case earbuds) keep working as they made them too im a fan for life
Reply from gravastar.com2026-07-06
Hi Gabriel,
Wow, thank you so much! Hearing that you've become a "fan for life" means everything to us. We stand firmly behind our gear, and we'll always go the extra mile to ensure your earbuds are rocking exactly as they should. Thanks for your incredible support!
Best regards,
I love the keyboards they sound great and I love how responsive the keys are, I also loved how cleanly the packaging for the keyboard was 10 out of 10 very great product
Reply from gravastar.com2026-07-06
Thank you so much for the 5-star review! We're thrilled to hear that you're happy with your experience and our gear. Thank you for being a valued part of the GravaStar family, and enjoy your new setup!
My order was supposed to be here last week and it was sent out with UniUni(Out for delivery for 5 straight days) still haven’t received and today they said it’s been returned to warehouse or sender. I contacted the customer service from Gravastar and asked them for a replacement and to send it via UPS and they got me paying extra $23 for replacement and delivery again. Paid that and asked for an update now it’s been freaking 3 days and still haven’t received any update and response from the gravastar customer service. I was really excited to get the product and test it out BUT I’M VERY DISAPPOINTED NOW and will probably never deal with them. Anyone reading this hope you don’t have to deal with it and I would just buy from other brands cause this can happen to you too. Would give a 0 if there was an option, I was very patient about all this but it’s been almost two weeks and my patience level has ran out.
Order #GR118838
Reply from gravastar.com2026-07-06
I am incredibly sorry for the frustrating experience you've had with your delivery and the communication gap. This is absolutely not the standard of service we aim to provide at GravaStar.
I want to look into this for you immediately. Could you please send an email directly to our dedicated support team at [email protected] with your order number #GR118838? I will personally flag this with our team so we can track down your package, check the UPS status, and figure out exactly what happened with the extra delivery fee and response delay.
Thank you for your patience so far, and we genuinely want to make this right for you.
Best regards,
I changed my title and edited my review just to gave a valid proof about how great delivery service really is.
I live in Bosnia and Herzegovina. And yes, I live in the middle of nowhere simply because today is 02.07.2026 and Amazon just started to delivery products in my country!
Unbelievable it is! Although, and unfortunately, it's truth.
BUT GRAVASTAR DELIVERED MY SPEAKER.
AT LEAST 4 YEARS AGO.
TO MY DOORSTEP.
And I can't exactly remember how long I waited for my order.
But I perfectly well know that 4 years ago shipping in my country wasn't even possible.
And I claim that Gravastar find a way to do imposible.
I bought firstly one Captain Mars speaker. Still delighted with my buddy.
After at least 3 years of unmerciful and almost daily use battery today lasts more than 10 hours!
Sound is absolutely amazing!
If you need any more reasons for buying, respect!
But I didn't.
And I bought one more🥰
Customers service is always polite, helpful and useful.
Don't hesitate.
Experience GravaStar ❤️
Reply from gravastar.com2026-07-06
Hi Mirela,
Greetings back to Bosnia and Herzegovina! Your review truly warmed our hearts and brought huge smiles to our entire team.
We always strive to break boundaries—both in design and in getting our gear to our community, no matter where they are! We are so proud to hear that your first Mars speaker is still going strong with an incredible 10+ hour battery life after years of daily use, and we're honored to have you welcome a second buddy to your setup. Thank you for this amazing, legendary feedback!
Best regards,
Great fast service, High quality products. Very pleased..
Great fast service, High quality products. Very pleased with the entire shopping, ordering, and receiving process. Highly recommend Gravatar products.
Reply from gravastar.com2026-07-06
Thank you for the wonderful review! We're thrilled to hear that you had such a smooth experience from browsing and ordering to finally receiving your gear. Providing top-notch service and high-quality products is always our goal. Highly appreciate your recommendation!
Best regards,
I absolutely love the Gravastar UFO switches I purchased. I have them in purple and white now, and they over deliver on the promise of great sound, function, and stem wobble. My advice would be to make them easier to navigate to and more forward facing on your website.
Reply from gravastar.com2026-07-06
Thank you so much for the fantastic feedback on our UFO switches! We're thrilled to hear that the sound, function, and stem wobble exceeded your expectations in both purple and white.
We also really appreciate your constructive advice regarding our website layout. Making our products easily accessible is incredibly important to us, and I will share your suggestion directly with our web development team to improve our site navigation.
Thanks again for your support!
Best regards,
everything i wanted in the keyboard, from build quality to response times this keyboard does it all.
Reply from gravastar.com2026-07-06
Thank you for the awesome feedback! We designed our keyboards to deliver on both premium build quality and lightning-fast response times, so it's amazing to hear that it hits every single mark for you. Rock on with your new setup!
Best regards,
Gravastars has beautiful and unique products. Everything is high quality. I own 14 keyboards by Gravastar.
Reply from gravastar.com2026-07-06
Wow, 14 keyboards?! That is absolutely mind-blowing!
Thank you so much for being such an extraordinary collector and a core member of the GravaStar family. Knowing that a keyboard enthusiast like you trusts our quality and unique aesthetics to this level inspires us to keep pushing the envelope. Thank you for your incredible loyalty!
Phone shop needs the same estimated ship time as PC, I bought the opalescent on phone and it did not say it was out of stock.
Reply from gravastar.com2026-07-06
Thank you for bringing this to our attention. I sincerely apologize for the confusion and any inconvenience caused by the inventory display issue on our mobile site.
We want to ensure a seamless shopping experience across all devices. I have flagged this directly to our technical team so we can sync the estimated shipping and stock status on the mobile shop to match the PC version immediately.
If you need any updates regarding your order status, please feel free to reach out to us at [email protected], and we'll be happy to assist you.
Best regards,
My experience was pretty great. I forgot to add the discount code, but that was my fault. I'm now just waiting to receive my keyboard.
Reply from gravastar.com2026-07-06
Thank you for your review! We can't wait for you to receive your new keyboard and level up your setup.
Regarding the missed discount code, please don't hesitate to reach out to our team at [email protected] with your order details before it ships, and we'll see how we can best assist you. Enjoy your new gear!
Best regards,
Customer service helped us out after a failed delivery
Customer service helped us out after a misfortunate experience. They gave us a free mousepad with our new order and made sure the shipping and delivery went smoothly.
Reply from gravastar.com2026-07-06
Thank you for sharing your experience! While we're sorry the initial delivery ran into issues, we are so glad our customer service team was able to step in and turn things around for you. We hope you love the new gear and enjoy the complimentary mousepad on your desk!
I love how it molds to your hand perfectly. I’m a girl and I have long palms so it feels comfortable. I also love the packaging.
Reply from gravastar.com2026-07-06
Thank you so much for this detailed feedback! We put a lot of research into the ergonomic shapes of our gear to ensure comfort for all hand sizes and grips, so we're thrilled to hear it molds perfectly and comfortably to your hand. Glad you loved the unboxing experience too!