Grayson Living is the best place to shop for luxury home furnishings online, hand picked and curated for you. Based in world renowned Beverly Hills, Grayson Living has access to an unprecedented selection of the most desired home brands in the world.
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Is Grayson Living legit?
Grayson Living (graysonliving.com) has a 4.1 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Home & Garden and its reputation is good. 75% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and responsive throughout the entire purchasing process, making everyday interactions very pleasant and reassuring. Consumers also highlight the exceptionally smooth online ordering experience, wonderful customer support, and the impressive selection of unique furniture available.
Though some customers experienced unexpected shipping delays, backorders arriving without prior notice, and a noticeable lack of timely tracking updates from representatives. A few people also mentioned frustrating communication issues, occasional damaged deliveries upon arrival, and serious concerns regarding the long-term durability of items.
Auto-generated from all reviews of this business. For reference only.
Grayson Living is gracious as always! Kyle is amazing, knowledgeable and responsive. It is delightful working with real people and getting beautiful furnishings for our home. Thank you all!
Reply from Grayson Living2026-03-31
Thank you so much for the kind words! We agree Kyle is a total rockstar, and we’re so lucky to have him on our team. We’ll be sure to share your compliments with Kyle, he’ll be glad to know his support made a difference. It means a lot to us that you enjoy working with our team and love the furnishings for your home. Thank you for choosing Grayson Living!
I’m thrilled that an item I ordered has been delivered much sooner than was originally communicated. It arrived within one week of the order date and I love it! Thank you Grayson Living!
Reply from Grayson Living2026-03-31
Thank you for your kind feedback! We are happy to hear that your order arrived much sooner than expected—always a nice surprise.
We hope you love your purchase and that it makes a beautiful addition to your home.
Thank you for choosing Grayson Living!
Grayson Living had the furniture selections I was looking for, the prices (plus discounts) were competitive or slighter under other sites. Will follow up with review of the White Glove deliveries that I paid for once the furniture is delivered. Very please so far. Hope this helps.
Reply from Grayson Living2026-03-03
Choosing the right pieces for your home is an important decision, and we’re glad the collection and overall value aligned with what you were seeking. Every item at Grayson is carefully selected to balance design, quality, and price. We’re looking forward to completing your White Glove delivery and ensuring everything arrives and is set up seamlessly.
Beautifully decorated and welcoming shop I was greeted warmly by Mr. Reza who was most kind, caring, knowledgeable, professional, and exceptional in all levels throughout the entire process. Mr. Reza is surely an asset to the shop. Thank you for the positivity good experience. I’ll be back again. Best.
Reply from Grayson Living2026-02-02
Thank you for visiting our Beverly Hills showroom and for sharing such a detailed and thoughtful review. We will be sure to pass along your kind words to Reza. Your feedback means a great deal to us, and we look forward to welcoming you back to the showroom soon.
Asking for a review before receiving the item. 6 days to be notified of shipping to start- 2 weeks from purchase date on an in-stock item. Ship date is Christmas day. I expect I won’t see my item until after the New Year. 5-6 weeks from order. Misleading, lack of transparency, and communication is untimely. bait and switch
Update:Dec 21
Customer service jumped in. Personal service resolved my order filling concerns with the manufacturer, who has shipped my chair.
Thanks, appreciated. Will buy from Grayson again. Price was unbeatable.
Reply from Grayson Living2026-01-06
Thank you for taking the time to share your experience. We’re glad our customer service team was able to resolve the issue. Thank you for recognising their efforts. We truly appreciate your patience and your willingness to give us another opportunity.
We value your trust and look forward to serving you again in the future. Enjoy your new chair!
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