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Money & Insurance

Hagerty

ClaimedCollecting reviews

189 reviews

4.7189 reviews
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About Hagerty

Data updated
Website
hagerty.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
189 reviews
Replies to negative
62% (8/13)
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About this business

Hagerty is a company built by drivers for drivers, protecting 2.7 million vehicles in the United States, Canada and the UK. We make it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love through innovative insurance products, live and digital auctions, engaging media and events, as well as the Hagerty Drivers Club, the world’s largest community of car lovers.

Written by the business, not verified by us.

Is Hagerty legit?

Hagerty (hagerty.com) has a 4.7 out of 5 rating on OK.one, based on 189 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 62% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and exceptional customer service, noting that representatives are always professional, courteous, and ready to answer any questions. Many people also appreciate the very reasonable rates and reliable coverage provided for their classic and specialty vehicles. However, some reviewers were not happy with certain operational aspects of the roadside assistance. Some people mentioned that dispatched towing services were significantly overpriced or experienced frustratingly long delays with vehicle repairs. A few other people also felt that communication regarding policy changes and subscriptions could be handled better.

Auto-generated from all reviews of this business. For reference only.

What people say

A
ADRIAN HUGHES · 2 reviews · Experienced 2026-06-01 ·

I love the You tube videos.

Reply from Hagerty2026-06-03

Thank you for the kind words, Adrian!

I have had Hagerty Insurance for my…1969 Mercury Courgar

I have had Hagerty Insurance for my 1969 Mercury Cougar for over 10 years now. They are a great insurance co. with competitive prices. The customer service reps. are knowledgeable, polite, and helpful when needed.

Reply from Hagerty2026-06-03

Thank you so much for you kind words, Dawn! We’re so glad you had a smooth ride with us and look forward to seeing you down the road!

American-based Customer Service

American-based Customer and Billing support. You can actually drive and use your car.

Reply from Hagerty2026-06-03

Thank you so much for your kind words, Greg! We’re thrilled to hear that you had a great experience with us. Feedback like this motivates us to continue delivering excellent service!

J
James Meyman · 1 review · Experienced 2026-05-31 ·

Hagerty is dependable and trustworthy!

Reply from Hagerty2026-06-03

Thank you, James!

J
James · 3 reviews · Experienced 2026-05-30 ·

The company offers a very good low cost…

The company offers a very good low cost alternative option for older model year exotic vehicles

Reply from Hagerty2026-06-03

Thank you for the kind words, James! We look forward to seeing you down the road!

D
DJ · 1 review · Experienced 2026-05-31 ·

Hagerty is a God send in the automotive…

Hagerty is a God send in the automotive industry, Especially for Collectors and Enthusiasts.

Reply from Hagerty2026-06-03

Thank you for the kind words, DJ!

E
Elie Saad · 1 review · Experienced 2026-05-31 ·

Best place yet i found for my classic…

Best place yet i found for my classic car

Reply from Hagerty2026-06-03

Thank you, Ellie! We’re so glad you had a smooth ride with us and look forward to seeing you down the road!

c
craig k · 3 reviews · Experienced 2026-05-31 ·

great prices and service

Reply from Hagerty2026-06-03

Thank you, Craig!

R
Ryan · 2 reviews · Experienced 2026-05-31 ·

If you own a classic car

If you own a classic car, you need to use Hagerty for insurance. The customer service is 2nd to none. My rates have stayed the same or went down since being a member. Get awesome quarterly magazines. Too many things to list. If you dont already have them, you're missing out!

Reply from Hagerty2026-06-03

Thank you so much for your kind words, Ryan! We’re thrilled to hear that you had a great experience with us.

J
Jack Swint · 1 review · Experienced 2026-05-31 ·

Just easy to deal with that’s all

c
customer · 4 reviews · Experienced 2026-05-31 ·

It was fine.

Reply from Hagerty2026-06-03

Thank you!

Lets see more coverage about hot rods from the good old days

I have not had to use Hagerty insurance to this point. I do enjoy the drivers club magazine but I would like to see more articles about street rods and hot rods of the 30's. It seems that most of the articles are about foreign and later model cars and not much about cars like mine that I built from the ground up. I know that these cars have become less popular but maybe that's because they are not getting the attention that they once did and deserve.

Reply from Hagerty2026-08-25

Thanks for the feedback!

Hagerty Scam, BEWARE

After the successful bidder, but not reaching the undisclosed reserve price, Hagerty staff reached out to negotiate a deal. Hagerty suggested a price $3500 higher than my high bid of $555.00, obviously they hadn't spoke the Seller. After repeated calls and emails Hagerty was unwilling or unable to negotiate a deal. Even though the Seller was a 503 charity Hagerty was unwilling to reduce there Buyer's commission of 7.5% This will the last time using Hagerty Marketplace. I suggest everyone else take notice of Hagerty's actions, not to mention the disclosure of my personal email and contact information. Beware of Hagerty Business Development Department.

Reply from Hagerty2026-06-23

Hi Jeff- thank you for bringing this to our attention. We take scam attempts very seriously and a member of our team has reached out to you via email with our findings on the situation. If you did not receive the email, please let us know.

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