Himiwaybike funded in 2017. We offer feature-rich e-bikes at affordable prices. Himiway Cruiser is the main product, it features 750W motor power, 48V Samsung battery, 26 inches wheels and more. It is an all-terrain e-bike that will help you conquer most of the rugged terrains easily and safely. Experience your all-terrain ebike now!
Written by the business, not verified by us.Himiway (himiwaybike.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer support team, noting that representatives are extremely helpful, kind, and always quick to resolve technical issues or answer questions. People also love the solid build quality, powerful motors, and smooth performance of the e-bikes across various terrains and daily commutes. Some reviewers were not happy with certain product flaws, mentioning issues like inadequate short fenders that splash water, unexpected battery range limitations, or broken mechanical parts. A few consumers also experienced communication delays or felt disappointed with specific company policies regarding returns and accessories.
Auto-generated from all reviews of this business. For reference only.i needed replacement Gears for my Himiway Rhino Hub Motor and Freya From Himiway Customer support with her expertise found the Gears for my Hub Motor the Fallowing Morning Good work Freya
Thank you for sharing your experience! We’re so glad Freya was able to help you find the right gears so quickly. Your satisfaction is our biggest motivation — happy riding with your Rhino! ⚙️🚴♂️
Himiway have always been excellent with their customer support. Any issues I have had, they have resolved very quickly and professionally. I've had a couple of occurrences where I needed support and have spoken to Jeana. Jeana has always been helpful and resolved any issues. I have the Himiway Zebra (D5) and highly recommend Himiway and this model in particular.
Thank you for your continued trust and support! We’re thrilled to hear that Jeana provided helpful and professional assistance, and that you’re loving your Himiway Zebra (D5). Wishing you many great rides to come! 🚴♀️💨
Hand an Motor Problem - and I got Very fast and professionell Support - just more and more love for This Brand!! Highly recomment!! ⭐️⭐️⭐️⭐️⭐️
We’re so happy to hear that our support team was able to assist you quickly and professionally! Thank you for your trust and love for Himiway — your kind words mean a lot to us! ⭐️🚴♂️
When AI failed a person emailed me to resolve.
Thank you for your patience and feedback! Your satisfaction is always our top priority! 🙌
Himiway was my first E-bike and I love it. I got the Himiway C5 Sport And I always get the question „is that really an E-bike ? It looks like a small motorcycle“ I love the Design And the Customer Support ist really good too
We’re thrilled that you love your Himiway C5 Sport! It truly does have a head-turning design. Thank you for sharing your experience and for recognizing our customer support — enjoy every ride ahead! ⚡🏍️
I have owned my Himiway ST cruiser or just over 2 years now and have put on over 25,000 miles. Other than normal wear and tear items such as tires and brakes it has not needed much. I ride hard and the bike has held up tremendously well. Would highly recommend this bike to anyone looking for a commuter or just a bite to ride for fun. Would give it 10 Stars if I could.
Wow — 25,000 miles! That’s truly impressive! We’re honored that your Himiway ST Cruiser has served you so well over the years. Thank you for the amazing support and for recommending us so highly — ride safe and keep enjoying the journey! 🌟🚴♀️
I really liked the huge big tire e bikes ever since I first saw them on the road it was cool. So I decided to buy for myself which eventually became go-to commute for my college. I'm just here to say that the Customer service of Himiway ( this Freya guy) is very good. I highly appreciate working with this guy.
It’s great to hear that your big-tire Himiway has become your go-to commute bike! We’re thrilled that Freya could provide excellent support along the way. Thank you for your kind words and for choosing Himiway! 🚴♀️💨
I got two flat tires on my Himiway A7, and Freya from Himiway was very helpful by giving my a $50 coupon. They have Great customer service!
We’re happy Freya could assist and make things right for you! Thank you for highlighting our customer service — we’re always here to help, and we appreciate your support of Himiway. 🌟
I bought a Bigdog in 2023. It's a very solid bike with a very good battery, that's really good for long trips or mountain climbs. It's a bit strange to get used to the bike, since it's got a complete different caractre than other Ebikes on the market. Unfortunately I live in Germany, so I can not use the full power of the bike. Here I'm restricted to 250W, but still good to carry all my heavy equipement even uphill at steep slopes with 15% elevation. The backwheel drive is doing a good job. No need to overload the drive chain. A second smaller chainring in the front with gearshift would be nice to have to make this bike even more varied. A very good choice for a fair price:-) Very good bike for a fair price The support of the Himiway team is prompt and effective.
Thank you for sharing your detailed experience! We’re glad to hear that your Bigdog has been performing well on long trips and steep climbs. We appreciate your suggestions for additional features — feedback like yours helps us keep improving. Happy riding, and thank you for trusting Himiway! 🚴♂️💨
I recently purchased a D5 (Zebra) eBike, wanted to get accurate shipping schedule info, to assure that I would be home for the delivery of this large/heavy item. Freya in customer support was super helpful in getting me the info I needed and setting expectations for delivery to me. She was prompt and detailed in getting me the info I asked for and I apprecite it!
We’re glad Freya could provide the accurate shipping info and help make your D5 (Zebra) delivery smooth and stress-free! Thank you for sharing your experience — we truly appreciate your support and hope you enjoy every ride! ⚡🚴♂️
Freya was very prompt and helpful fielding my questions pertaining to my Cobra D7 Pro's display. Most of the information that I found prior to purchasing the bike led me to believe that you could adjust the MAXPAS (3/5/9) settings in the display menu, which could be very useful for different situations. However, the Cobra Pro comes with the Ultra display that has ECO and SPORT modes defaulted to 0-5 MAXPAS in lieu of the ability to select 3/5/9. Information about this is scarce, so it is very confusing. The display information on Himiway's website is for a different model which did not even look like mine, and no updated information was shipped with the bike. Thanks again Freya for your help and the $70 coupon code.
We’re glad Freya could assist and provide clarity regarding your Cobra D7 Pro display! Thank you for sharing your experience — we appreciate your feedback on the information gaps and will work on making our resources more accurate. Enjoy your rides, and we hope the $70 coupon helps! ⚡
Thank you for your kind words! your support motivates us to keep improving. 🙌
Freya is the absolute best. Always so helpful. Its nice to have good customer service. Thank you Freya! Tim Mohawk
We’re thrilled to hear that Freya provided such great support! Thank you for sharing your experience, Tim — it means a lot to us. We’ll be sure to pass along your kind words! 🚴♀️✨
It took a long time and couple discusion but at the end it was a good result.
Thank you for your patience and for sharing your experience! We’re glad everything worked out in the end, and we appreciate your feedback.
Freya correctly diagnosed a faulty pedal as the cause of a clacking noise on each revolution on my brand new Zebra. I went to a local store and bought a pair of pedals (for $45). That corrected the problem!! Himiway credited my account for $20.00.
We’re happy to hear that Freya could help identify the issue and that your Zebra is now riding smoothly! Thank you for sharing your experience and for your trust in Himiway. ⚡
Freya has gone above and beyond to help deal with the issues I'm having with my bike motor. Helped line up a proper replacement even after the site listed the motor as no longer available. Also very appreciative about working with my situation being outside warranty literally a day after the issue came up.
We’re thrilled Freya could go above and beyond to help with your motor replacement, even outside the warranty period. Thank you for your patience and for choosing Himiway — we’re always here to support you! 🙌
We purchased a Himiway Zebra Step-Thru Electric Bike and have absolutely loved it. I recently purchased their child/pet trailer and when it showed up, they accidentally sent the wrong one. I emailed them about the error and they quickly got it corrected. Very happy with my purchase and their customer service.
We’re so glad to hear that you love your Zebra Step-Thru and that the trailer issue was quickly resolved! Thank you for sharing your experience — your satisfaction is our top priority. 🌟
The bike looks and feels great. Instructions were a little confusing at first as there were a few extra screws and brackets included in the box. Initials test rides was perfect. After my son rode the bike to go to school he told me the battery was dying quick. Sure enough he only got 19 miles on the first charge. Than as we took pictures for proof he only got 38 miles on the second charge. Not even close to the 60-80 miles per charge that is advertised on the Himiway website. Customer service has been quick to respond but we will see if they fix the issue. The return policy is ridiculous as well. You must retain the original box and packaging lin order to get a full refund not to mention you will also be charged $200 return fee. Had I known, it would have been this way after only two weeks of owning the bike perhaps I would have kept the packaging. Let's just see how this customer service goes. All in all, love the bike just not the weak battery life.
Thank you for your detailed feedback! We’re glad you love the bike itself, and we appreciate you bringing the battery issue to our attention. Our team will continue to work with you to resolve this — your experience helps us improve. ⚡
I run an e bike rental business and the support and their prompt responses and solving any issues as soon as possible is amazing. The best e bike company out there!
We’re honored to support your e-bike rental business! Thank you for trusting Himiway and for recognizing our team’s prompt assistance. We’re proud to be part of your success. 🚴♀️💨
damaged my wiring harness on my cruiser and emailed support on a Sunday. They responded next day first thing and had one ready to ship and an invoice. easy peezy and quick!
We’re happy to hear that our team could respond and get your wiring harness ready to ship quickly! Thank you for sharing your experience — smooth and fast support is what we strive for. ⚡
101 reviews matching
Himiwaybike
Mokwheel
Aventon Bikes
Aipasbike
FREESKY eBike
Hitway
velotricbike.com
HeyBike Ebike