Comfortable and easy
My weekend came very fast and it was beautiful when I took it out of the box very soft very manageable. Once I washed it and let it dry naturally put some conditioner on it. It’s very very nice work very satisfied.
We are IDefinewig, a customer-focused brand dedicated to delivering high-quality, affordable human hair wigs worldwide. We specialize in 100% unprocessed virgin human hair products designed to provide a natural look, realistic hairline, and long-lasting durability.As a direct-to-consumer company, we operate our own factories and supply chain, allowing us to offer premium wigs at competitive prices without compromising quality. Our products are versatile—customers can style, dye, or customize them freely to match their personal preferences and occasions.We are committed to authenticity and transparency: all product images and reviews reflect real customer experiences. With a strong focus on service, we provide hassle-free returns, responsive support, and reliable global shipping.At IDefinewig, our mission is simple: to empower every customer with beautiful, natural-looking wigs that enhance confidence while delivering exceptional value and a seamless shopping experience.
Written by the business, not verified by us.Idefinewig (idefinewig.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 72% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-25.
Reviewers had a great experience with this company. Customers frequently praise the wide selection of beautiful styles and mention that the human hair feels completely natural and looks truly flattering. Shoppers also find the website very convenient to navigate and appreciate how remarkably quick and easy the ordering process is overall. However, some customers also noted that the received units occasionally looked completely different from the promotional pictures and sometimes carried unpleasant chemical odors upon arrival. A few people experienced frustrating delays with delivery times and mentioned facing expensive shipping fees when trying to return unwanted items.
Auto-generated from all reviews of this business. For reference only.My weekend came very fast and it was beautiful when I took it out of the box very soft very manageable. Once I washed it and let it dry naturally put some conditioner on it. It’s very very nice work very satisfied.
I found the wig I wanted, was able to get the additional 10% off and the order and the total time including making a selection was like 10 minutes.
I am a long time idefine wig customer with no issues. My most recent purchase however has knocked all good reviews out the window! The smell of this most recent wig is atrocious!! I could smell it before I got it fully out of the bag. I have washed and soaked this wig over 3 days and while it’s better, it still stinks and I’m done.
This seems to be the first wig that actually looks like my original hair style before losing my hair. I’m excited to hopefully FINALLY have found the perfect wig. I will definitely post once I receive it!!!
I like how you describe your wig. It was easy to order.
IDefine is a great company! Your products are good quality, and your products are so realistic. I have a wig from this company, I have worn for a year and I continue to receive compliments about it. I highly recommend this company.
Easy shopping, excellent product selection and easy checkout.
Do NOT order from this company! They sent me the wrong wig twice and never sent me the right one and on top of that only gave me 40%off the second wrong wig and told me I would have to pay shipping to send it back! So I’m stuck with two ugly wigs!
I just hope this time they send what I ask for. I really would like to see more brown hair and also a light weight boho braid 6” or 8” brown … In the meantime keep up the great work!!!
Fabulous in all aspects. Quality, products, customer service. Worth the cost !
The ordering experience was great, however I first called Customer Service, no representative available at the time. I then e-mailed three times to get my shipping address updated. I have heard NOTHING!!!This is unacceptable, poor customer service. I love the wig and really want it, but customer service needs to do better. This will be my first and last order.
I liked the web site and how each wig offered multiple choices.
It was easy to order and the selections are so beautiful it was difficult to select.
It was very easy and simple make my choice of purchase.
Ordering was so easy and reading the reviews were perfect. They are always having some type of coupon going on. And quick shipping. And customer service was excellent
The units are affordable and cute, however, I wish the shipping time was shorter and the smell and coloring wasn't as excessive. I have to wash several times to remove the smell and have the water run clear.
101 reviews matching