This is my first time ordering a wig at…
This is my first time ordering a wig at all. I liked the wig I picked. It was easy to order. Beyond that I have to wait to get the wig, to decide whether or not I am satisfied and will order again.
We are IDefinewig, a customer-focused brand dedicated to delivering high-quality, affordable human hair wigs worldwide. We specialize in 100% unprocessed virgin human hair products designed to provide a natural look, realistic hairline, and long-lasting durability.As a direct-to-consumer company, we operate our own factories and supply chain, allowing us to offer premium wigs at competitive prices without compromising quality. Our products are versatile—customers can style, dye, or customize them freely to match their personal preferences and occasions.We are committed to authenticity and transparency: all product images and reviews reflect real customer experiences. With a strong focus on service, we provide hassle-free returns, responsive support, and reliable global shipping.At IDefinewig, our mission is simple: to empower every customer with beautiful, natural-looking wigs that enhance confidence while delivering exceptional value and a seamless shopping experience.
Written by the business, not verified by us.Idefinewig (idefinewig.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 72% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-25.
Reviewers had a great experience with this company. Customers frequently praise the wide selection of beautiful styles and mention that the human hair feels completely natural and looks truly flattering. Shoppers also find the website very convenient to navigate and appreciate how remarkably quick and easy the ordering process is overall. However, some customers also noted that the received units occasionally looked completely different from the promotional pictures and sometimes carried unpleasant chemical odors upon arrival. A few people experienced frustrating delays with delivery times and mentioned facing expensive shipping fees when trying to return unwanted items.
Auto-generated from all reviews of this business. For reference only.This is my first time ordering a wig at all. I liked the wig I picked. It was easy to order. Beyond that I have to wait to get the wig, to decide whether or not I am satisfied and will order again.
I don’t buy often but I love your hair line. I had bought this same wig a couple weeks ago and my sister took it from me because she loved it, so I had to buy it again. Thank you Idefine!
Your wigs are so beautiful!! I don’t like a lot of hair! My wig is the length and density I wanted!! I was so satisfied I ordered a second one!!! I will forever buy from you all!! Ythnx
I’ve never used a wig before so I’m just hoping that it will be easy maintenance and easy to put on without it looking fake! I don’t know if when it arrives if it’s easy to just put on or if there are a bunch of steps to take? I will do another review after I get the product
You were the ONE that had exactly what I wanted and believe me, I searched the heck out of the internet. Ordering was seamless and I hope to be a return customer for years to come. Thank you!
I love your wigs but the shipping takes so long before you receive them. Other wise I love their products.
Lots of choices, but I would like see more unstyled units and less models.
I hate that the price changes as the choices are identified from $99 to $139. This is ridiculous. If th wig cost $99 final price should be $99, if it cost $139 the customer should be prepared that the final price is $139 without bonus reductions.
shipping is fast product looks like pictue
Terrible customer service! Don't honor return policy Spent close to $200 on a wig and when I asked to return it due to a horrible smell, they told me to just wash it and let it air dry for a few days. WHAT? Also the unit I ordered LOOKED NOTHING like the photo in both style and color. The icing on the cake is that I am a loyal customer w more than 3 other satisfied purchases and positive reviews YET THEY STILL WONT REFUND MY $$$. I even offered to PAY RETURN SHIPPING. NOPE. VERY VERY DISAPPOINTED. Do NOT RECOMMEND. Never buying from them again.
I’m vary happy with the wigs this is my third wig from this company and I vary happy with my wigs. But what I’m not happy about is how they price the wig at one price but at checkout the price change and the discount no longer matters
The pictures are helpful and the cap construction illustration. I am frustrated though in that I never know what color the model is actually wearing…. And there are many shades of brown. I need dark, but not black.
The variety of wigs in different styles, colors, and availability are consistently in stock. The staged settings and models are unique to people of color. This is my third purchase from this vendor. I currently do not have any suggestions for improvement.
I have been addicted to IDefine for the last 3 years I Love this company. Always quality wigs, professional & Wonderful service. Please check them out you will see💕
It was a easy site to follow and the style section was great with descriptions, l have not received my pixie cut yet, just ordered but I am excited
Too many xtras to place a full wig order. It shoukd already be included. How do I know this. I only order from Luvme. This is my first time ordering from you. Based on the hair and how it looks when I receive it and what my stylist thinks of it will determine if I ever order from you again.
I am a first time customer and will never make another purchase. This company has a return policy that they will never honor. Instead, they use a tactic to wear you down by asking for photos and additional reasons for the return. It's hard for me to believe their 5-star reviews are legitimate. DO NOT ORDER FROM THIS COMPANY
I ordered a wig for a special event. I received the wrong wig. I'll have to make do with this wig. I don't like it but it will have to do. We need to make this purchase right. I didn't spend that money to receive the wrong wig.
Easy to navigate through website
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