InfoTracer’s mission has always been to make information accessible for everyone. We strongly believe that every person should have the power to make smart decisions about their lives, and that means having the right information at your fingertips. At InfoTracer we give our customers access to over 5 billion records and counting!
Written by the business, not verified by us.
Is InfoTracer legit?
InfoTracer (infotracer.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-09-06.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support staff for being exceptionally kind, knowledgeable, and efficient when handling account inquiries and various problems. Many people truly appreciate the smooth communication, professional attitude, and readiness of representatives to assist users with prompt solutions.
Some reviewers were not happy with the cancellation process, noting unexpected monthly charges after trying to end their trials. Consumers also mentioned that managing subscriptions can be quite tricky and sometimes required contacting customer service to clear up unexpected billing errors. Visitors should keep in mind that navigating the account closure steps might require some extra effort to avoid unwanted payments.
Auto-generated from all reviews of this business. For reference only.
They weren't that much better/different than other similar services. They did, however, lead me to my long-lost stepson via LinkedIn, which was terrific! But, I had to cancel due to some major health issues, so we'll see if I have no further charges beyond today ...
Reply from InfoTracer2025-11-18
Hi Karen,
Thank you for sharing your experience. We’re glad to hear our service was able to help you reconnect with your stepson—it’s wonderful to know we could make that possible! We’re sorry to hear about your health challenges and completely understand your decision to cancel. If you need any assistance with your account or have questions about charges, please don’t hesitate to reach out. Wishing you all the best moving forward.
Sincerely,
Jen
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315