Sign Up The #1 Digital Mailbox Service Internationally 4,000+ real street addresses300+ addresses in Canada We can receive your mail. You view and manage it using our app or website. Use your digital mailbox to protect your privacy, stop mail and package theft, register your company, upgrade your business image, or create a presence in multiple markets complete with local or toll-free phone number. Plans from $9.99/month View Plans View Locations
Written by the business, not verified by us.iPostal1 (ipostal1.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support staff, emphasizing their remarkable helpfulness, patience, and unwavering dedication in resolving daily business issues smoothly and professionally. Many users truly appreciate the online platform for making remote mailbox management exceptionally easy, efficient, and reliable for everyone involved. However, some reviewers were not happy with communication channels, noting frustratingly slow response times, excessively long hold periods, and notable delays when trying to reach support agents. A few other people also felt that the initial account setup process involved unexpected hurdles, technical glitches, and complex onboarding steps.
Auto-generated from all reviews of this business. For reference only.iPostal1 is working as expected! Im notified of new mail, can select options to collect or dispose easily and when I do elect to pick up items, the staff is always quick and professional!
Hi Eric, Thanks for your review. Our mail center partners work hard to provide great service, so we appreciate your feedback very much. Sincerely, iPostal1
So far so good, the test will be when mail actually comes, this way I know if the postal person knows where to go.
Hi Valued, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1
Easy to use the app to schedule a pickup. Good price
Hi Mina, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1
Staples staff are amazing. Thank you
Hi Tracey, Thanks for your review. Our mail center partners work hard to provide great Customer Service, so we appreciate your feedback very much. Sincerely, iPostal1
Hi Kamron, Thanks for your review. We are happy to hear about your great experience with our mail center partners. Sincerely, iPostal1
Hi Ron, Thanks for your review. Our mail center partners work hard to provide great Customer Service, so we appreciate your feedback very much. Sincerely, iPostal1
The process of creating an account, setting up and getting notarized was extremely easy. The site is very user-friendly.
Hi Barbara, Thanks for taking the time to post a review. We appreciate the positive feedback. Sincerely, iPostal1
Hi Janet, Thanks for your review. We are glad you had such a great experience. Sincerely, iPostal1
Easy to set up. Location was convineient
Hi Michael, Thanks for your review. We are happy to hear about your great experience with your mail center. Sincerely, iPostal1
Hi Steven, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1
I feel that the nominal fee for packages was too well hidden in the terms way too sneaky and a bit excessive. I’ll be ending my subscription early because of this
Hi tor, Thanks for your review. We are sorry to hear about your experience. Unfortunately, we are unable to identify your account from this review. Regarding the issue described, our goal is total transparency. Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website, and you can find additional location specific details next to each address listing. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do. If you want to give us a second chance, please provide your information so our Customer Service team can follow up with you. Sincerely, iPostal1
Hi Walter, Thanks for your review. We are happy to hear about your great experience with our Cusomer Service team. Sincerely, iPostal1
lisa in the chat has helped me and was so patient with me. ALso giving me her contact so i can continue with my conversation after changes are made so I dont have to keep repeating my self. It has been so frustrating trying to sign on and getting notarized. Lisa smoothed it out and helped me. She was very very good
Hi Jan, Thanks for your review. Our Customer Service team works hard to provide great service, so we appreciate your feedback very much. Sincerely, iPostal1
I’m a pretty optimistic person, so none of this was a disaster — but my experience with iPostal1 wasn’t as smooth as I expected. I had sign‑up issues at first, and later ran into confusion with the USPS forms. The instructions weren’t clear, and because I couldn’t submit the form manually due to my location, I had to use their service and pay an extra $25. Not a huge amount, but something I wish had been communicated upfront.It took about three weeks from signing up to having a working mailbox. The in‑person staff were very pleasant, but unfortunately not very knowledgeable, which made the process more complicated than it needed to be. Everything is finally in place now, though I haven’t received any mail yet to see how the service functions.I’m sharing this because none of the reviews I read beforehand mentioned any of these delays or extra steps, and it would’ve been helpful to know.
Hi David, Thanks for your review. We are sorry to hear about your experience. The USPS requires that the Form 1583 be notarized to help prevent fraud, protecting both you and the mail center. Many mail centers allow you to sign the form in their presence, in which case notarization may not be required. To notarize your form without going to your mail center, you need to use the online notary service for $25. Our goal is total transparency. Information about sign up steps and the notary fee is listed throughout our website. We strive to maintain high service levels at all of our mail center locations. Our Customer Service team is always available to assist if there is ever a problem at one of our locations. Please contact our team if you have any questions. We appreciate your feedback. Sincerely, iPostal1
As advertised. iPostal1 meets all of my business needs.
Hi NTX, Thanks for your review. We know running a business comes with a lot to manage, so we're glad we could make handling your mail and packages easier. Sincerely, iPostal1
Hi Denicia, Thanks for your review. We are happy to hear about your positive experience with our service. Sincerely, iPostal1
Amazing so far. Worth every penny
Hi Justin, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1
I had trouble finding the office but I got there with help!
Hi Ms, Thanks for your review. Our mail center partners work hard to provide great Customer Service, so we appreciate your feedback very much. Sincerely, iPostal1
Hi Erica, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1
I have been trying several times to get my account renewed. Every time I call them they recognize my email then put me on hold and i lose the connection. Please pay attention.
Hi David, Thanks for your review. Our records indicate your account was closed two years ago, and because the mailbox has since been reassigned to a new customer, we are unable to reactivate it. Our team is happy to help you set up a new account. We are sorry to hear about your experience with our Customer Service team. Generally, our chat service works well and is a fast, convenient way to answer questions. We see you last contacted us on Saturday, 7/25. Please note, we are available between Monday-Friday 9am-8pm ET. We will follow up with you. Sincerely, iPostal1
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