iROCKER is the premier outdoor sports and lifestyle brand specializing in inflatable paddle boards and floats. Founded in 2013 by co-founder and CEO Steve Elder, iROCKER began as a passion project with a vision to redefine the paddle board industry and build a strong, connected community on the water. Today, iROCKER has grown into one of the fastest-rising outdoor brands, with a portfolio that spans four categories: iROCKER, BLACKFIN, ULTRA™ and iLAND®.As the brand continues to evolve, iROCKER remains committed to delivering top-quality gear designed for both performance and play—whether you’re chasing adventure on a paddle board or unwinding on a float. With innovation, design, and functionality at the forefront, iROCKER’s mission is simple: create products people trust, love, and are proud to experience life on the water with.For more information, please visit https://www.irockersup.com/
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Is iROCKER legit?
iROCKER (irockersup.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is good. 76% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 68% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly support team for their extremely prompt, professional, and genuinely helpful communication when resolving various order issues successfully. Many individuals also deeply appreciate the high quality, reliable overall performance, and wonderful design of the paddle boards and included gear.
Though some reviewers were not happy with product durability, noting major problems like peeling glue or failing seams after minimal water use. A few other people also felt that the available warranty options and customer support responses addressing these specific damages were ultimately very unhelpful.
Auto-generated from all reviews of this business. For reference only.
Brittany was awesome to work with!! I needed an inflation valve cover replaced and she was ON IT!!! IROCKER had one on hand and is sending it free of charge! What a relief to know that this critical part of my iROCKER paddleboard is replaceable and that I can get back on the water soon ♥️. Thank you Brittany!!! 😊
Reply from iROCKER2025-09-18
Hi Jen - Thank you so much for sharing your experience! We’re thrilled Brittany could help get you back on the water quickly. Enjoy your paddle boarding adventures!
-Your iROCKER Team
I had the opportunity to work with Hudson and Brittany and they were both professional and most importantly extremely helpful. Interacting with the IRocker team clearly exceeded my expectations. An excellent company that really means it when they state they "stand by their products". I would have no hesitation recommending IRocker to anyone looking to purchase a paddleboard.
My wife and I bought inflatable boards 2 years ago as our wedding presents to ourselves. On the second summer of use one of the boards started leaking from a seam. Their warranty page specifically states that side seam leaks are covered for 3 years (must be a known problem) however when I initiated a claim I was told my model is only covered for a year so we are out of luck. Bottom line there are better quality options out there that are baked by better support and companies.
Reply from iROCKER2025-09-03
Hi Nathan - we’re so sorry for the frustration and truly appreciate you choosing our boards for such a special occasion. Our boards carry warranties of up to 3 years, but coverage does vary by model. We apologize for the confusion and will share your feedback with our team.
-Your iROCKER Team
I was sent a bad repair kit, basically it came defective, glue was leaking and got all over the patches. I Worked with Lou | iROCKER Customer Experience Team who was very helpful and resolved the issue for me!
I had the pleasure of working with Brittany when I was deciding which board to order. She is knowledgeable, she took time to answer my questions I never felt rushed. She truly is the best example of what a customer service representative should be.
I should have my board on Friday in time for the long holiday weekend. I’m so excited thank you, Brittany
I have one of the early models from iRocker, and recently lost a fin. Even though they no longer make the part, Brittany went above and beyond to help me find a third-party solution so that I can continue enjoying my board, which has served me well since 2018. Great product, great customer service!
My wife and I purchased two paddle boards together which have easily been our favourite purchase over the years. Our kids have loved growing up on them too!!
Unfortunately mine developed a couple of leaks along the seam. So I reached out and connected with Brittany on the iRocker team! I was worried I wouldn’t apply for a warranty for the board, but Brittany made the system work for us! Did you know you have 3 years warranty on a seam leak?? Neither did I until Brittany saved the day and got me a full replacement!!
Now I was really sad to part ways with a board full of memories, but Brittany was quick, detailed, and overall just a great human to work with. From start to finish was easy and clear. Now I’m waiting on a brand new Cruiser 7.0 to arrive shortly!!
Thanks so much to Brittany and the iRocker crew!!
Reply from iROCKER2025-08-25
Hi Travis - Thanks for sharing your experience! We’re so glad Brittany could make the warranty process easy and get you set up with a new Cruiser 7.0. Here’s to many more great memories on the water!
-Your iROCKER Team
Customer service is alive and well at this company!
We needed to order another cup holder for our float, one went floating away over the weekend, we unscrewed it and then a rouge wave came and she went bye bye. Couldn't get to it, dang it. Anywho, went on line to order the replacement, website is well thought out so it was easy to find and order. Poof, we had it within 3 days! Amazing! Opened the box and the screw was broke off. I emailed CS with a pic and within an hour of me sending that email, the team was on it. They apologized and then I received an email that a new one was being sent. Holy toledo that was so fast and efficient. Blown away for sure. We love all our Irocker products we have purchased. That float is the bees knees and works great! Less than 10 minutes to blow up and habe it in the water. Our Golden loves it and it doesnt get torn up at all. He lays in it, walks the side and yes. He is kinda klutzy! Always a fun time. Thank you for all you do and did. Brittany was in constant contact with us and answered emails really fast! Thank you so much for everything. Made my day.
Reply from iROCKER2025-08-25
Hi Tina - Thank you for sharing your experience! We’re so glad Brittany and our team were able to resolve things quickly so you could get back to enjoying your float. We love hearing how much fun you (and your Golden 🐾) are having, thanks for being part of the iROCKER family! 💙
-Your iROCKER Team
Brittany was amazing! I reached out through the Contact Us link regarding an issue and she contacted me immediately, gave me step-by-step instructions for how to remedy the issue, and was kind and easy to work with. We exchanged a few emails back and forth and were able to get the issue resolved within a matter of hours. I was very impressed with her expedient responses and her knowledge of the issue. She made the whole process smooth from start to finish!
Reply from iROCKER2025-08-25
Hi Amanada - Thank you so much for sharing your experience! We’re thrilled to hear that Brittany was able to assist you quickly and make the process smooth from start to finish. Providing kind, knowledgeable, and timely support is something we take great pride in, and your feedback means the world to us. We’ll be sure to pass along your kind words to Brittany!
-Your iROCKER Team
I emailed IRocker for product information, and talked to customer support representative Brittany. I asked about which paddle board would work best for me considering my situation, a senior beginner and the activities I that I was looking to do with it. She was able to give me some good guidance on what I should be looking for and helped me pick out the board that I ordered today. Can't wait to get it. Thanks Brittany !! 🤙
Customer support is not available! Once they get the money they don’t care. Nothing arrived when it was supposed to several different shipments and still missing pieces!
Reply from iROCKER2025-08-15
Thank you so much for letting us know! Some items do ship separately, so they may arrive in different packages on different days. Our Customer Experience team is already looking into this and will be reaching out to you directly to make sure everything gets sorted.
We really appreciate your patience!
– Your iROCKER Team
Efficient return process enabled a Blackfin upgrade!
I worked with Brittany to get a necessary return done and I am now faithfully upgrading to the Blackfin board. I appreciate the promptness with which everything got done!
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