Great pump but hard to get a…
Great pump but hard to get a replacement hose. Glad I could finally get one.
About iROCKER
Data updated- Website
- irockersup.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 68% (26/38)
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About this business
iROCKER is the premier outdoor sports and lifestyle brand specializing in inflatable paddle boards and floats. Founded in 2013 by co-founder and CEO Steve Elder, iROCKER began as a passion project with a vision to redefine the paddle board industry and build a strong, connected community on the water. Today, iROCKER has grown into one of the fastest-rising outdoor brands, with a portfolio that spans four categories: iROCKER, BLACKFIN, ULTRA™ and iLAND®.As the brand continues to evolve, iROCKER remains committed to delivering top-quality gear designed for both performance and play—whether you’re chasing adventure on a paddle board or unwinding on a float. With innovation, design, and functionality at the forefront, iROCKER’s mission is simple: create products people trust, love, and are proud to experience life on the water with.For more information, please visit https://www.irockersup.com/
Written by the business, not verified by us.Is iROCKER legit?
iROCKER (irockersup.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is good. 76% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 68% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly support team for their extremely prompt, professional, and genuinely helpful communication when resolving various order issues successfully. Many individuals also deeply appreciate the high quality, reliable overall performance, and wonderful design of the paddle boards and included gear. Though some reviewers were not happy with product durability, noting major problems like peeling glue or failing seams after minimal water use. A few other people also felt that the available warranty options and customer support responses addressing these specific damages were ultimately very unhelpful.
Auto-generated from all reviews of this business. For reference only.What people say
Less than a month since received
Less than a month since received, only been on the water twice, and the surface you stand on is peeling. I keep the board in a garage while not in use. I love my inflatable, but the hardboard is lacking quality.
Reply from iROCKER2025-08-04
Hi Belinda - Thanks for your feedback, and we’re sorry to hear about the peeling. That’s not what we want for you! We will have our customer service team reach out so we can help resolve this. We appreciate you being part of the iROCKER community and want to make it right.
The iLand floats give us the perfect…
The iLand floats give us the perfect relaxing day on the water with our pups! It's so much fun lounging on the chairs with a cool drink and watching our pups enjoy playing in the water on the iLand without us having to worry about anything. Would 10/10 recommend for anyone with pups, a family, or even just a nice chill day on the water with no worries. Such a fun and relaxing time on the water!
Reply from iROCKER2025-08-04
Hi Dorothy - We LOVE this! It makes us so happy to hear your iLAND float has become the perfect spot for you and your pups to kick back and enjoy the water. Sounds like the dream day cool drinks, happy dogs, and total relaxation. Thanks so much for the 10/10 recommendation! Here’s to many more worry-free float days ahead!
Everything has been great…
Everything has been great…. The only suggestion I have is to warn the consumer that the air pump makes a loud noise when the gage arrives to 1 psi. That loud noise and the fact that the board LOOKS inflated made me think the inflating was done, which it wasn’t.
Awesome product and service!!
My Blackfin model V is awesome, excellent product with a better attention to detail than I was expecting. The customer service at Irocker is way beyond any I've ever recieved.
Great customer service
Kyra was wonderful helping me through my Customer Service request. She was friendly, helpful, and direct getting my issues resolved and going beyond to make my first purchase experience pleasant. I appreciate her help and would buy from iRocker again.
We've Been LOVING the iLAND Float Series
We can’t say enough good things about the iLAND Float Series by iROCKER! From the moment we unboxed it, the setup was quick and effortless - it seriously couldn’t have been easier. Once we were out on the water, it felt like our own private oasis. Boaters and beachgoers kept stopping to admire it - we definitely felt like the envy of the water! It’s super comfortable, incredibly sturdy, and perfect for relaxing or hanging out with friends and family. Spending our weekends on the float has become one of our favorite Florida traditions.
Great products and really helpful service
I had an issue with an order and Kyra was able to resolve things and the overall customer service was great! I absolutely love my paddle board and the products I have from them and would definitely buy again!
Great customer service
Great customer service Needed two new side fins but couldn't find a supplier near me. The sales team offered a solution and i received by post
Love iRocker
The team at iRocker are amazing! I lost a portion of my paddle, and iRocker sent me a compatible one free of charge! Kyra and her team were very friendly and responsive in keeping me up to date throughout the whole process. I really appreciate that. The paddle shipped out to me very quickly as well. I would love if they would sell a 5-segment type paddle though, I’m worried about losing part of it again, and it’s hard to find something that fits in the bag. I would definitely recommend any iRocker products to others, I absolutely love my board and the customer service is top notch.
The All around SUP is solid
The All around SUP is solid. Not to heavy for me to manage, carry pack unpack etc. Comes with everything you need except the bag, I feel that is the only shortcoming. The pump is fantastic!
Awesome board
Product description on the site is what we received. The board is awesome and seems very heavy duty!
Incredible products from an incredible…
Incredible products from an incredible company! I’ve got an iLand which couldn’t be more perfect for lounging in the pool or at the lake. I also have an ultra paddle board that’s perfect to bring on long haul trips! The Blackfin board stands up to the toughest and swampiest paddles! Not to mention the cool backpack and waterproof backpack that hold all my gear for a full fun day on the water! I can’t say enough great things about iRocker!!!
I purchased the replacement fins…
I purchased the replacement fins because they were the only available fins but I wanted the river fins with the tether hole.
A workout that is so much fun!
A friend bought an iROCKER and my daughter tried it and had so much fun. My daughter is the type of person who loves water, needs exercise and if it's fun, it's for her! Her sister was helping my daughter work with her balance and now she wants wants to invest in a paddle board too. Seeing how rugged and transportable the iROCKER is is a big plus for both of my offspring. I can hardly wait to try it out myself and train our lab to come along for the ride. It's a super investment!
This is so easy to use
This is so easy to use and take on all my adventures! It fits in my trunk and has stood up to everything I have tried so far.
iRocker prompt and genuine response
iRocker was fast and friendly when I had a warranty issue with my SUP. Their customer service team responded promptly and with genuine concern. They didn’t hide behind policies or timelines. Instead, they acknowledged the issue, stood behind the quality of their product, and offered a resolution that exceeded my expectations. I am very pleased with their service.
Excellent communication and customer…
Excellent communication and customer service. Product arrived in time and looked great. Had a small defect but the team was quick to resolve. I researched for the best product and I am glad I went with Irocker!
Excellent customer service
Excellent customer service! An item was accidentally omitted from my order and they immediately made it right. Looking forward to testing out my new board!
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